Author: Archive

Postal mail still gets results

Posted by | Jun 5, 2008 | |

Text and instant messaging are fine for friends, but not for marketers.

That was the main finding of ExactTarget’s “2008 Channel Preference Survey.”

Nearly two-thirds of US Internet users surveyed said e-mail was their preferred channel for written communications between friends, with text messaging the next-favorite choice. The phone was the most popular way to communicate with friends overall, with 41% of respondents naming it as their channel of choice.

“There is a clear trend within younger demographics toward communication via text messaging and social networks,” said Morgan Stewart, director of research and strategy at ExactTarget, in a statement.

But Mr. Stewart said those preferred personal communication channels were not necessarily also preferred channels for marketing.

Asked to judge the acceptability of various channels for marketing purposes on a scale of 1 to 5, respondents gave direct mail an average score of 3.9, followed by e-mail at 3.7. All other channels averaged under 3.

Nearly two-thirds of those surveyed said they had made a purchase because of a marketing message received through e-mail. More than three-quarters said they had made such a purchase in response to direct mail.

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Rivermine wins telecom expense management contract from US Postal Service

Posted by | Jun 5, 2008 | |

The US Postal Service has awarded Rivermine a contract to deploy telecom expense management solutions for its entire nationwide data network.

According to Rivermine, it will deliver its patent-pending solutions to automate the US Postal Service’s existing telecom expense management (TEM) processes, manage and optimize the full telecom life cycle including procurement and order management, invoice processing and auditing, inventory management, dispute management and reporting/analytics.

The Rivermine solution will be used to help maintain a data network connecting approximately 400 distribution outlets and 37,000 retail locations.

Mark Logan, president and CEO of Rivermine, said: “Rivermine and the US Postal Service share a common vision for an integrated end-to-end automated process from initial telecom service orders through invoice payment. We look forward to working with the US Postal Service to achieve the highest level of visibility into and control over data network expenses – further reducing network costs.”

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Chicago Center earns certificate of excellence (U.S)

Posted by | Jun 5, 2008 | |

The U.S. Postal Service’s (USPS) international mail facility in Chicago has earned its second consecutive Certificate of Excellence award from an international organization dedicated to improving global postal services.

The J.T. Weeker International Service Center (ISC) in Chicago has been awarded its second Certificate of Excellence in international mail processing today by the 24-nation member International Post Corporation (IPC).

The J.T. Weeker ISC received its first IPC certification in 2004, becoming the first USPS facility to do so. All five USPS international centers have since received Certificates of Excellence, making the United States the only nation with its entire international mail processing network to be IPC-certified. The other U.S. centers are in New York, Miami, Los Angeles and San Francisco.

Certificates are awarded to international facilities that demonstrate top levels of quality, efficiency, teamwork and communications. Achieving certification is a year-long process including on-site reviews by the IPC to verify compliance and ongoing IPC validation that performance levels are maintained. IPC Head of Operations Toni Schneider presented the award and recognized J.T. Weeker employees for their teamwork and dedication to excellence.

The J.T. Weeker ISC operates 24 hours a day, seven days a week, with 550 employees processing more than 253 million pieces of mail per year. It serves as the USPS gateway for international mail originating from or addressed to 16 Midwestern and Southwestern states.

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Hermes Logistik Group to undercut Deutsche Post by 10-15 pct if minimum wage dropped

Posted by | Jun 5, 2008 | |

Hermes Logistik Group, the postal-services unit of privately held mail-order retailer Otto Group, plans to undercut Deutsche Post AG.’s letter prices by 10 percent to 15 percent should German courts strike down the minimum-wage rule for the industry. Hermes Chief Executive Hanjo Schneider told Die Welt that the group hopes to enter the market for letter delivery still dominated by former monopoly Deutsche Post in January 2009 but legal uncertainties are keeping him from making a forecast.
Should the highest German court squash the minimum wage rule, Hermes will immediately start offering letter delivery from all of its 13,500 German packet receiving offices. A Berlin court ruled in March that a German law imposing a minimum wage at all companies in the letter-carrier industry is illegal.
A higher court will probably rule on the issue in July.

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Norway Post’s and Itella’s information logistics services combined into a new joint venture in Norway

Posted by | Jun 5, 2008 | |

The joint venture of Norway Post’s and Itella’s information logistics services started the 2nd of June. Competition authorities have approved the deal and the joint venture has officially started. Itella owns 51 percent and Norway Post 49 percent of Itella Information AS. Per Olov Sjøgren started as the Managing Director of the joint venture.

– By combining the experience of two strong operators in the field of information logistics we will become the leading player in Norway. Itella Information’s skills and services both in paper and electronic information flows are crucial when offering the best solutions to our Norwegian customers, says Managing Director Per Olov Sjøgren.

The aim of the joint venture is to make Itella Information AS into the leading information logistics company in Norway. Itella Information provides services for the processing, management and delivery of information flows. Norway Post’s current operations relating to information logistics are all transferred to the joint venture.

– This is the next step in the execution of Itella Information’s strategy in Europe. In May we started our operations in Poland. Itella Information operates now in nine countries, says Heikki Länsisyrjä, Senior Vice President, Itella Group.

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UPU and Postal Union of the Americas, Spain and Portugal (PUASP) strengthen their ties

Posted by | Jun 4, 2008 | |

The Universal Postal Union (UPU) and the Postal Union of the Americas, Spain and Portugal (PUASP), through the Declaration of Santo Domingo, urge the countries of Latin America to undertake postal sector reform.

The postal sector in Latin America, made up of public operators and a large number of private enterprises, is highly fragmented. With UPU assistance, postal sector reform has now been launched in nine Latin American countries, starting off with Costa Rica in 2005.

The integrated postal reform and development plans (IPDPs) replace an approach based solely on the restructuring of the public postal operator. These national plans, which take particular account of the universal postal service and of the regulatory and legal framework, provide for the whole sector. Since 2007, Latin America also has a regional development plan aimed at coordinating the activities of the various postal sector stakeholders.

At the regional conference of government authorities responsible for supervising the postal sector in the PUASP member countries, held in Santo Domingo (Dominican Rep.) on 22 and 23 May 2008, UPU Director General Edouard Dayan and PUASP Secretary General Serrana Bassini casci reiterated their commitment to cooperate in the development and good governance of the postal sector.

In a joint declaration signed by 22 of the region’s countries and territories, the UPU and PUASP encourage those countries which have not yet formulated an IPDP to do so, in conjunction with the UPU.

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Foster's and DHL Express join forces

Posted by | Jun 4, 2008 | |

Foster’s Food Fair IGA and DHL Express have entered into a strategic partnership, which enables the courier company to offer its services at The Strand branch of the supermarket chain.

The partnership, which came into effect Friday, 30 May, will provide an alternative drop location to DHL’s office in Mary Street, according to a press release. In addition, the arrangement will increase the variety of services offered to the supermarket’s customers.

Kevin Loughery, Marketing Supervisor with the supermarket, explained to Cayman Net News that the decision “enhances the one-stop-shop experience for customers”.

He explained the rationale behind the partnership was “to give the population of Cayman better access to services and to broaden and extend our customer base”.

DHL Country Manager Simon Fenn said in the press release he was excited at the partnership that “expands our reach and provides better access to our services for our customers”.

Mr Loughery pointed out that the arrangement with DHL brings to four the number of major business partners with which Foster’s currently works. The supermarket started increasing services to customers in the 1990s by entering into partnerships with various providers.

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Indonesian Postal Authority Extends Email Access to Remote Population with Critical Path’s Memova Messaging

Posted by | Jun 4, 2008 | |

Critical Path, Inc. a leading provider of messaging software and services, today announced that PT Pos Indonesia, the state-owned Postal Authority of Indonesia, has deployed Memova Messaging to provide email services to consumers and businesses throughout Indonesia. Aimed at decreasing the digital divide, the new email services can be accessed from any Indonesian post office.

In Indonesia, a significant portion of the population does not currently have Internet or email access in the home or workplace. As a result, the Indonesian Postal Authority and DEKOPIN, the Indonesia Cooperative Council, are working together to bring information and communications technology to Indonesians in remote areas in an effort to increase commerce and business opportunities throughout the country. Critical Path’s Memova Messaging platform is being used to power the new email services, which are accessible through the DEKOPIN e-commerce portal jointly provided by PT Pos Indonesia and DEKOPIN. Indonesians can check email and conduct online commerce through the portal at any post office or via the Internet.

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