Author: Archive

TNT has Triodos-led consortium build 'Green Offices' (NED)

Posted by | Jan 17, 2008 | |

TNT NV said it has chosen Triodos Group and OVG Projectontwikkeling to work together on the development of new sustainable office real estate, as part of TNT’s Planet Me programme.

TNT said 70,000 square meters will be developed into sustainable offices, with TNT’s headquarters in Hoofdorp to be the first of many ‘Green Offices’ to be built in The Netherlands. The Hoofdorp office is expected to be operational in 2010.

The sustainable nature of the office will lie in the lower rent TNT will charge, the fact that it will be CO2 emmission-free, and the long term guarantees the consortium will give over the sustainability of the offices.

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Business Post has 10 pct of UK mail

Posted by | Jan 17, 2008 | |

Business Post, the parcel and mail delivery group, is now handling one in 10 mail items posted in the UK after winning contracts to deal with letters and packages for large business mailers.
MBNA, the credit card company, and Norwich Union, Britain’s largest insurer, were among new customers for the group’s UK Mail postal operation, contributing to an increase in its share of the retail mail market from 7.5 per cent to 10 per cent in the last quarter of 2007.
UK Mail collects and sorts post from bulk mailers, before handing it over to Royal Mail for delivery over “the final mile” to homes and businesses around the country. Other customers include BBC TV Licensing, Carphone Warehouse, Royal Bank of Scotland and the Department for Work and Pensions.
Mail revenues during the three months to December 31 were up 60 per cent on the previous year, the group said in an interim management statement following the close of its third quarter.
The parcels arm also grew over the quarter with underlying revenues up 6 per cent. This contrasted with the experience at Rentokil Initial, which blamed falling volumes at its City Link parcel delivery service when it issued a profits warning in December.
Business Post shares have fallen from a high of 514p in June, closing on Wednesday at 250½p, up 12p.
The group will report results for the year to March 31 on May 21.

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Postcomm consults on complaint handling and redress schemes for licensed postal operators (UK)

Posted by | Jan 17, 2008 | |

Postcomm has today launched consultations on:
– Complaint handling: Complaint handling standards for licensed postal operators. A consultation document and
– Redress schemes for licensed postal operators: Criteria for the approval of redress schemes in postal services
Under the Consumers, Estate Agents and Redress Act (“the CEAR Act”, given Royal Assent on 19 July 2007), Postcomm has a statutory duty to make regulations on complaint handling standards that would apply to all licensed operators. The act also allows for the Secretary of State for Business, Enterprise and Regulatory Reform to require regulated postal operators to belong to a Postcomm-approved redress scheme.
Today’s documents seek views on Postcomm’s proposals:
– for complaint handling standards, and
– on criteria for approval of redress schemes in postal services.

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USPS announces two new shipping initiatives (U.S.)

Posted by | Jan 17, 2008 | |

The U.S. Postal Service announced today that its Board of Governors approved two new initiatives to grow its shipping business and revenue. A new, larger Priority Mail Flat-Rate Box enables customers to ship 50 percent more than with the current box. It will be offered at a discount to overseas military addresses, a postal first for the armed forces. The agency also announced a new Sunday and holiday delivery price for Express Mail. Customers can begin using the new boxes March 3, the same day the premium takes effect.
The current flat-rate box, which gives customers a single, predetermined rate regardless of the weight or delivery zone, was introduced in November 2004. The new, larger box extends the agency’s successful flat-rate offerings, providing more choices for small businesses and consumers.
The new Priority Mail Large Flat-Rate Box (12″ x 12″ x 5½”) can be used for both domestic and international shipments. This extends the flat-rate price and ease-of-use benefits to international shippers. There is also a 5 percent online discount.
All Postal Service Priority and Express Mail packages and envelopes are environmentally friendly, exceeding the highest standards for recyclability.
The Governors also approved a USD 12.50 premium for Sunday and holiday Express Mail delivery. The premium, equal to competitor surcharges for Saturday delivery, reflects the unique delivery option the Postal Service provides on Sundays. As an alternative to Sunday, customers can choose Monday delivery at the standard Express Mail price.

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HayPost Officially Becomes Member of PostEurop

Posted by | Jan 17, 2008 | |

During the PostEurop Plenary Assembly which took place on
January 16-17, in Krakow, Poland, members of PostEurop elected HayPost as their 45th member, and its first member from the South Caucasus, HayPost told ArmInfo.

As part of its objectives of building HayPost into a world-leading
postal and financial service company, HayPost formally signed and
accepted its membership to PostEurop during the Assembly. “This
is truly an honor and a step forward for HayPost to be part of the
PostEurop group. Being part of this network will help place HayPost
and Armenia on the European map by ensuring cooperation and innovation,
as well as operational quality and efficiency,” stated Lara Tcholakian, Deputy Director General for International Relations during the Plenary.

PostEurop is the Association of now 44 European public postal operators
and was created to optimize postal operations and postal services
in Europe, and foster greater cooperation between its Members. It is
working towards representing the entire European postal industry.

As official national postal representative of PostEurop, HayPost
will have its interests represented by PostEurop by influencing
and following-up on regulatory, social, operational and market
development which have or may have an impact on the European postal
Sector. HayPost’s programs in the field of quality of service and
postal operations will be improved by the support of PostEurop through
lobbies to the European and international policy-makers, seminars,
workshops, and technical assistances.

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Businesses failing to use their customer data could lose up to GBP 1.7 million each year (UK)

Posted by | Jan 17, 2008 | |

Businesses that fail to make effective use of their customer data could be losing out on up to GBP 1.7 million each year, a new study has concluded.

Research carried out by the Royal Mail found that around 70 per cent of direct marketing companies could expand their operations by as much as 30 per cent simply by investing in data quality systems.

Furthermore, around 90 per cent of the companies surveyed as part of the study feel that the majority of organisations fail to make best use of the data they possess when carrying out direct mail marketing campaigns.

Just 15 per cent of businesses currently have their customer data organised on orderly balance sheet, the Royal Mail research also revealed.

Earlier this week, the chief executive of Proximity, Amanda Phillips, told PrecisionMarketing.com that direct mail marketing growth was at its strongest level for a number of years, with many businesses now seeing the advantages of high data quality.

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Spanish Correos and Norcorreo signed agreement

Posted by | Jan 17, 2008 | |

Correos signed an access deal with Norcorreo S.L,. giving the latter access to the public postal network for final deliveries.

The Spanish state postal group signed its first access deal with the private mail company Cartes Lleida last July. The company said there are negotiations for similar contracts with other private postal operators.

The access deal signed with Norcorreo S.L. comprises different requirements that the private operator has to meet to be able to access the Correos network taking into account legal transparency and objectivity regulations and avoiding discrimination.

Access to the postal network is governed by a Spanish law passed in November 2006. According to this law, the companies with regulatory approval to provide postal services are legally entitled to access the public postal network managed by Correos.

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AT&T announces USD 20 million for nationwide software for USPS

Posted by | Jan 17, 2008 | |

AT&T Inc. announced that the AT&T Government Solutions business unit was awarded a task order worth up to USD 20 million to provide Software Engineering services for software verification and validation of United States Postal Service (USPS) automated mail-processing and sorting systems.
AT&T software engineering expert teams will test USPS systems nationwide that help process billions of mail pieces every year. AT&T will assist the USPS to drive continued implementation of standardized software development life-cycle processes and procedures across the USPS Engineering organization.
Under the terms of the contract, AT&T will use its Software Engineering services and IT expertise to provide software and documentation Independent Verification and Validation (IV&V), software-configuration management (SCM) and other required services to the USPS Engineering Software Process Management (SPM) group.
The SPM group supports the USPS and Engineering by focusing on continuously providing the necessary high-quality and reliable software required by USPS automated mail-processing and sorting systems.
AT&T’s Software Engineering services that it will execute for the USPS automated mail-processing and sorting systems recently received the Capability Maturity Model Integration (CMMI) Maturity Level 3 rating in all 21 process areas. The CMMI rating covered AT&T’s systems and software development, integrated process and product development, and supplier sourcing.
The task order is up to two years, with three one-year options. The task order was awarded under the Integrated Business System Solutions Ordering Agreement (IBSS OA) contract.

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