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Western Union And GSMA To Create New Global Mobile Money Transfer Service

Posted by | Oct 18, 2007 | |

The GSM Association (GSMA), a global trade association representing over 700 GSM mobile phone operators, and The Western Union Company, a global money-transfer services, today announced an agreement to facilitate the development of cross-border mobile money transfer services.
Western Union and the GSMA are developing a commercial and technical framework that mobile operators can use to deploy services that enable consumers to send and receive low-denomination, high frequency money transfers using their mobile phones. The first commercial services that make use of the framework are anticipated to be rolled out beginning in the second quarter of 2008.
The framework forms a key element of both Western Union’s mobile strategy and the GSMA’s Mobile Money Transfer program which aims to use the reach and ease of mobile money transfer services to expand the mobile financial services market and stimulate social and economic development. Mobile money transfer services will make it simple, quick and affordable for more people to send small amounts of money through a conventional and regulated system. Both Western Union and the GSMA believe there is an opportunity to create and grow a large new market for low denomination transfers.
The Western Union mobile service will connect operators to Western Union’s existing global money transfer system, which processed approximately 17 percent of the world’s remittance volume in 2006. Once connected to the Western Union service, operators will be able to use their own ‘mobile wallet’ software to enable person-to-person mobile money transfers over Western Union’s cross-border remittance network. The Mobile Money Transfer service will enable consumers to transfer money to or from mobile wallets and will offer a global network of Western Union Agent locations for cash-to-mobile and mobile-to-cash transactions.
Thirty-five GSMA operators with more than 800 million customers in more than 100 countries are participating in the GSMA Mobile Money Transfer program. Led by Sunil Mittal, the Chairman and Managing Director of Bharti Airtel, the Mobile Money Transfer program is overseen by a steering committee made up of representatives from Bharti, MTN, Orange, Orascom, Smart, Telenor and VimpelCom.
Western Union and its affiliates provide money transfer services across 200 countries through a network of more than 312,000 Agent locations.

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Canada Post Introduces Online Direct Marketing Service

Posted by | Oct 18, 2007 | |

As Canadian small and medium-sized businesses strive to attract customers and adapt to the increasingly technology-based marketplace, Canada Post introduces Direct Marketing Online (www.directmarketingonline.ca). The latest addition to the company’s growing suite of solutions for business, Direct Marketing Online breaks new ground in the Canadian marketing and e-commerce industries by giving SMEs efficient and affordable online access to marketing tools once reserved for big-budget enterprises.

For the over one million businesses with fewer than 500 employees in Canada, attracting customers and standing out from the competition are essential elements for success. For smaller businesses, this is particularly important in the start-up stage, when resources and budgets are limited. An additional challenge for these organizations involves adapting to technological advancements in the marketplace, which can offer important opportunities to increase performance and output, albeit it a cost. However, recent studies indicate that SMEs are increasingly adopting Web-centric attitudes, particularly when it comes to self-serve online applications.

What’s more, Canada Post is introducing Direct Marketing Online at a time when Canadian small businesses are reporting improved performance and confidence over previous years, making it the perfect opportunity for owners to invest in marketing and technology. According to the most recent Canadian Federation of Independent Business Quarterly Business Barometer, released in September 2007, close to 44 pct of Canadian small business owners surveyed reported that their firms were doing “much better” or “somewhat better” than one year ago.

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Royal Mail appoints St Ives plc as sole print supplier

Posted by | Oct 18, 2007 | |

Royal Mail today announced it had appointed St Ives plc as the sole supplier to manage all Royal Mail’s print requirements.

The four-year contract follows an extensive market research program and tendering process by Royal Mail involving the UK’s major print and print management companies.

The appointment of St Ives means that instead of a number of different companies providing the wide range of printed material which Royal Mail needs for its operations, one company – St Ives – will now be responsible for managing the procurement and delivery of all Royal Mail’s requirements.

The contract covers printed material for Royal Mail’s letters business as well as paperwork, documents and posters for the Post Office network and stationery, labels and dockets used by Parcelforce Worldwide.

The contract covers a wide range of printed material, from office stationery to Royal Mail stamps.

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DHL USA chosen as exclusive carrier for Chico's online and catalog business

Posted by | Oct 17, 2007 | |

DHL announced today it is has been chosen by fashion apparel retailer Chico’s FAS, Inc. as its direct-to-consumer delivery service provider. DHL will serve Chico’s online and catalog sales business, providing US domestic and international express services to support its retail distribution network.

Chico’s operates 965 women’s specialty stores, including stores in 48 states, the District of Columbia, the U.S. Virgin Islands and Puerto Rico operating under the Chico’s, White House | Black Market and Soma Intimates names.

Through the new agreement Chico’s and its related brands will use DHL@home business-to-residential service to deliver directly to their consumers nationwide. All shipments ordered by customers through online, catalog, or 800 number sales will be fulfilled at Chico’s Distribution Center in Winder, Ga., and transported to DHL locations nationwide – with the U.S. Postal Service handling the final mile delivery as part of the DHL@home service offering.

DHL will also be the express delivery provider for Chico’s international customers – many of whom are Americans living abroad who want access to the unique styles offered by Chico’s, White House | Black Market and Soma Intimates. These customers will now have access to Chico’s fashions wherever they live, in over 225 countries and territories served by DHL.

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Virtual Journey into the Future of Logistics

Posted by | Oct 17, 2007 | |

The theme portal “Trends in Logistics” offers practical case studies, animations, and video clips of how, for example, an RFID chip works or what exactly is meant in logistics by the term “rendezvous management”. Specialist articles written by renowned logistics experts from research and practice complement the content of the new theme channel which can be found at www.dpwn.com/future. All delegates attending the 24th German Logistics Congress are invited to a live presentation being given by DHL in Room Charlottenburg 1 at the InterContinental Hotel in Berlin between October 17 and 19 where they can gain a detailed insight into logistics of the future.

According to figures produced by the German Logistics Association (BVL), some 2.6 million people are employed in the German logistics industry and account for around EUR 170 billion in annual revenue. After engineering logistics is the second biggest industrial sector in Germany. The BVL also states that the sector is growing at an annual rate of six to seven percent and has calculated the share of logistics work outsourced to external service providers by trade and industry to be an average 32 percent. On the “Trends in Logistics” web portal a sequence entitled “The Logistics Phenomenon” examines how general trends such as outsourcing, globalization, and deregulation will affect modern-day logistics.

The homepage of Deutsche Post World Net not only underlines the Group?s position as a leader in the field of logistics innovation but demonstrates just how fascinating the world of logistics is in reality. At DHL trends are turned into marketable logistics solutions and a number of these, including RFID and telematics, are now explained online and are easily to understand. Among a wide range of fascinating content Deutsche Post World Net also includes a logistics glossary which offers more transparency in the often highly complex language used in the world of logistics.

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DHL USA wins top award for service quality campaign

Posted by | Oct 17, 2007 | |

DHL announced today that it has received a PR Platinum award from PR News, the highest honor given by the public relations industry magazine. DHL won in the Employee Relations category for the successful launch and execution of its “I’m On It” campaign. The campaign articulates DHL’s brand promise of delivering a superior customer experience into employee terms by innovating internal communications to drive positive business results.

DHL’s internal brand campaign provides a platform that explains employees’ roles in a customer-driven culture by focusing on taking ownership of issues in order to achieve the highest levels of service. “I own it, I am accountable, I am responsive and I will follow through,” are key messages behind the campaign.

The campaign has been infused into all communications activities including materials focused on employee heroes, executive communiqués, townhall meetings, web casts, all-employee launch events, executive voice mails, posters, scripts, field communications, employee recognition/awards and ongoing communications.

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DHL USA wins award for secure quality campaign

Posted by | Oct 17, 2007 | |

DHL announced today that it has received a PR Platinum award from PR News, the highest honour given by the public relations industry magazine. DHL won in the Employee Relations category for the successful launch and execution of its “I’m On It” campaign. The campaign articulates DHL’s brand promise of delivering a superior customer experience into employee terms by innovating internal communications to drive positive business results.

DHL’s internal brand campaign provides a platform that explains employees’ roles in a customer-driven culture by focusing on taking ownership of issues in order to achieve the highest levels of service.

“The ‘I’m On It’ campaign is more than just a slogan, it has galvanized the Company towards the common goals and focus of responsiveness and taking ownership,” said Karen M. Jones, Senior Vice President of Corporate Marketing and Communications for DHL. “Internal surveys reflected the campaign’s success in helping engage our workforce, bridging gaps where needed, and driving individual actions to focus the company on service and responsiveness.”

The campaign has been infused into all communications activities including materials focused on employee heroes, executive communiqués, town hall meetings, web casts, all-employee launch events, executive voice mails, posters, scripts, field communications, employee recognition/awards and ongoing communications.

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Berser International expands its business

Posted by | Oct 17, 2007 | |

Stoke-on-Trent based logistics firm, Berser International Cargo Services Ltd, has expanded its business to cover the south Cheshire area to meet the requirement for overnight palletised freight distribution throughout the UK and Europe.
Berser International is part of the Berser Group founded in 1979 in the Netherlands. The Berser Group operates a fleet of over 35 vehicles. The recent expansion has meant investment in two new specially equipped vehicles with increased freight carrying capacity and the employment of extra personnel, together with an increase in handling equipment resources.
Berser International operates its overnight palletised freight distribution service through Palletways, the number one palletised freight network in the UK.
The company is one of more than 100 regional depots that make up the nationwide network, which provides a range of express distribution services for small consignments of palletised freight, including next day, economy and timed delivery options.
By accessing the Palletways website and entering their unique login name, Berser International’s customers are able to go online and check the status and location of their consignment with track and trace.

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