DHL Worldwide Express has seen business pick up in the fourth quarter. Business was slow in Europe and the US, but Asia was still posting strong growth at about 10 per cent annually. The firm aims to pour US$300 million in investments in Asia to boost infrastructure network, vehicle fleet, workforce and customer service.
Read MoreLessons from Mexico – presentation by Gonzales Alarcon Osorio, Servicio Postal Mexicano at WMEA01Restructuring plan of Servicio Postal Mexicano/Mexico Post Office
I.- INTRODUCTION
II.- POSTAL REFORM AROUND THE WORLD
III.- POSTAL ACTIVITY IN MEXICO
IV.- SITUATION OF SEPOMEX
V.- RESTRUCTURING PLAN
VI.- EXPECTED RESULTS
VII.- FINANCIAL PERSPECTIVE WITHOUT RESTRUCTURING
VIII.- ACTS AND ADVANCES IN THE RESTRUCTURING PLAN
IX.- BUSINESS PLAN
Creating a Positive Environment – case histories from around the world – presentation by Michael MacClancy, Triangle at WMEA01
The postal value chain
Case studies – Sweden, New Zealand, USA?, Germany
Conclusions: Protect the entrants rather than the incumbent!
Competition brings innovation
Worksharing generates another type of competition
The incumbent benefits from legal action
Identify your vision and make people aware of it
The threat is substitution!!!
Liberalisation – what are the options – presentation by Tony Begley, BPCS at WMEA01
Argentina Case Study – Argentine Post Corporation, Correo Argentino
Selecting the right provider – presentation by Juan Hidalgo, Uniktrans at WMEA01
Mailing services: International priority airmail and international surface airlift (USPS)
Private Sector mail delivery
Postal services of the Americas competing with the private sector
Summary
Americas postal services losing ground and market share fast
Major European postal administrations monopolosing the international mail market
Private & public synergies required
Cross border mail handling creating a free for all environment
Managing the full customer range – presentation by Mark Crego, Accenture at WMEA01.
View of postal CEOs on the key challenges facing their businesses
Summary case study of Correos/ Spanish Postal Service, Posti/Finland Postal Service & USPS
Jaun Ianni, The World Bank Group presentation at WMEA01:
Postal Reform – Keys to Success
Case studies from Costa Rica, Trinidad & Tobago, Honduras and Argentina
The context for postal reform
Postal projects – examples and key lessons learned
The future of posts in an information infrastructure environment
Roberval Correa, Empresa Brasileira de Correios e Telegrafos/Brazilian Postal Service presentation at WMEA01:
Managing change in South America
Brazil’s Profile
Postal Market’s Profile
Profile of Correios in Brazil: customers, postal workers, volumes & market segments, performance
Challenges in the Postal Sector: liberalisation, new technologies, globalisation, clients expectations
Solutions: new infrastructure, diversification & innovation, strengthening of partnerships with private sector
Future Forecast
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