Customer Communication Across Different Channels
Customer Communication Across Different Channels – presentation from Information Design Unit – future demand for paper
Read MoreYear: 2001
Interweaving Paper and Electronic Resources in the Workplace
Interweaving Paper and Electronic Resources in the Workplace – presentation by Kings College – future demand for paper
Read MoreHow Digital Technologies Offer New Opportunities for Media Communication
How Digital Technologies Offer New Opportunities for Media Communication – presentation from Media Group, Business Research and Development Centre, Turku School of Economics – future demand for paper
Read MoreBehavioural Science as a Tool for Paper Industry Strategists
Behavioural Science as a Tool for Paper Industry Strategists – presentation from DWRC at University of Surrey – future demand for paper
Read MoreThe next chapter in B2C E-commerce
INTRODUCTION 5
THE LESSON OF ONLINE RETAILING: FUNDAMENTALS MATTER 7
THE SHAPE OF TODAY’S MARKET 8
Demand: Greatest in Discretionary Categories 8
Supply: Early Development Driven by Pure Plays 9
THE LANDSCAPE AHEAD 11
Discretionary Categories: Leisure Travel Leads the Way 11
Necessities Categories: Low Penetration but High Revenue Growth 13
WINNING PLAYERS IN THE NEXT CHAPTER 14
Attackers 14
Niche Players 15
Incumbents 16
P:LibraryB2C Home Delivery ECommerceBCG Next Steps in B2C ECommerce Mch01.pdf
The ongoing challenge for e-tailers – A packages last mile
The dot.com bubble may have burst, but the outlook for online shopping is still robust, at least in the US. Now, e-tailers are meeting the practical and cost challenges which arise, when processing and delivering orders direct to the consumer.
Read MorePodbox joins unattended delivery market
Podbox is the name of the latest drop-off box to emerge in the unattended delivery market. It is the product of Banbury-based Podsystem, whose director Charles Towers-Clark says it has been under development for at least eighteen months. “We’ve been keeping a low profile until the product was thoroughly developed,” he told e.logistics Magazine.
Read MoreGfK Home Shopping Monitor
details of syndicated postal survey that tracks performance and highlights competitor changes within the mail order market
Read MorePost & Parcel Magazine
Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.