Year: 2003

Postwatch comment on misdelivered letters

According to Postwatch it is good news that Royal Mail’s new management team are focused on reducing the incidence of lost and badly addressed mail. Postwatch is pleased that considerable efforts have been made to reduce the number of misdelivered letters and the incidence of parcels being left on doorsteps. These efforts have paid-off in terms of misdelivered mail but not yet for “doorstepped” parcels. More than 1.5 million parcels were stolen from doorsteps across the UK last year, an increase of more than 600,000 on the previous year. Postwatch fully supports Royal Mail’s efforts to encourage customers to correctly address letters and to add a return address on the back of envelopes. Millions of letters every year, including 5 million Christmas cards, have to be destroyed because they are undeliverable and cannot be returned.

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Royal Mail cuts mail loss by half

Royal Mail today announced that the amount of mail that goes astray through being delivered to the wrong person or address has been almost halved during the past year. Chief Executive Adam Crozier said: “This is a major step in the right direction and our people should take the credit for the improvement in performance. However, every single letter is important so there’s a lot more to do but these results demonstrate Royal Mail’s commitment to improving our service to customers.” Delivery mistakes are the main cause of mail loss or significant delays. The latest research by the company estimates that around 280,000 letters a week – around 0.07 per cent of the 21 billion letters a year handled by Royal Mail could be lost or substantially delayed. The previous year the figure was around 500,000 a week.

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APC 'cuckoo' into new nest

APC, the 110-strong next-day network started operations at a new hub on Monday that gives a huge boost to capacity.

The hub is just off the M6 j11 and was built for Initial Citylink a decade ago. It has 54 doors against just five nearby premises APC was using up to this week. Lighting and power have been upgraded and a £350,000 close-roller conveyor system installed by PJ Gavin & Sons of Swansea.

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Airborne to Undercut U.S. Rivals UPS and FedEx

U.S. package-carrier Airborne Inc. plans to offer low prices to win business in the U.S. market now dominated by rivals UPS and FedEx once it merges with DHL, Airborne’s chief executive said on Thursday. CEO Carl Donaway said the combined company would court small and medium-sized American businesses, which pay the highest rates for deliveries of packages and documents. ‘We are going to be very, very aggressive in that small and medium-sized marketplace,’ Donaway said in an interview in New York with Reuters. ‘Quite clearly, we have always been a price-moderating influence. Whenever we show up, FedEx and UPS have had to respond very aggressively with pricing.’ In March, Seattle-based Airborne agreed to sell its ground operations to DHL, a unit of Germany’s Deutsche Post AG (DPWGn.DE), in a $1 billion deal.

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Former DHL Airways owner refuses to testify in US DOT probe

As expected, William A. Robinson, the former principal owner of DHL Airways, now Astar Air Cargo, failed to appear at a deposition hearing in Los Angeles Thursday in the federal probe into the ownership of DHL’s all-cargo airline. In a letter to attorneys for FedEx Corp. and United Parcel Service, whose complaint sparked the Department of Transportation probe, Robinson’s attorney, Philip Le B. Douglas, said the deposition will not go forward because Robinson believes his testimony is no longer relevant in light of the airline’s sale Monday to an investor group led by John Dasburg, its chairman and chief executive. Robinson had previously agreed to testify.

“Mr. Robinson no longer has any interest in the proceeding and is no longer a shareholder in DHL. Under these changed circumstances, there’s no point in him testifying,” Douglas said in an interview with JoC Online.

UPS and FedEx responded to Douglas’s letter with a request to Judge Ronnie L. Yoder, the Department of Transportation’s chief administrative law judge, asking him to order Robinson to appear and to impose sanctions if he does not. The sanctions would include the travel costs incurred by attorneys for UPS and FedEx to Los Angeles, where the deposition is scheduled to take place at 10 a.m. Pacific time, and other appropriate relief.

FedEx and UPS also stated that the chief judge should draw the inference from Robinson’s refusal to testify that DHL Airways was under the control of Deutsche Post World Net, a German company, and its subsidiary, DHL International, which is based in Brussels. U.S. law requires that U.S. citizens hold 75 percent of the voting stock and 51 percent of the equity in U.S. airlines.

Even with the change in ownership, FedEx and UPS argue that Astar is still controlled by Deutsche Post and DHL International. That, they say, is also a violation of U.S. law.

Another witness who now says he won’t testify is Wolfgang Pordzik, president and chief executive of Deutsche Post World Net USA. Pordzik had been served with a subpoena on June 30 ordering him to be deposed. No date for his deposition had been set. Pordzik’s attorney informed FedEx and UPS that his testimony was no longer relevant since DHL International, the Brussels-based subsidiary of Deutsche Post World Net, the partially privatized German company, had sold its minority stake in DHL Airways to the Dasburg group.

According to UPS and FedEx, Douglas suggested that they go to Federal District Court to obtain a subpoena requiring Robinson to appear. UPS and FedEx said they are prepared to take that course if necessary.

The two U.S. carriers contend that the refusal to make Robinson available for the deposition reflects a strategy designed to elude judicial review of DHL Airways’ ownership. Klaus Zumwinkel, the chief executive of Deutsche Post, and Uwe Doerken, the chief executive of DHL International, have also defied orders to testify in the case.

Robinson, who lives in Idaho and who apparently never took an active role in the airline’s management, had previously agreed to testify voluntarily. The airline was based in San Francisco until about two years when a corporate reorganization led to its separation from DHL Worldwide Express, the U.S.-based ground distribution arm of DHL International. The airline then moved its headquarters to Chicago, and, earlier this year, to Miami.

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Former DHL Airways owner refuses to testify in DOT probe

As expected, William A. Robinson, the former principal owner of DHL Airways, now Astar Air Cargo, failed to appear at a deposition hearing in Los Angeles Thursday in the federal probe into the ownership of DHL’s all-cargo airline. In a letter to attorneys for FedEx Corp. and United Parcel Service, whose complaint sparked the Department of Transportation probe, Robinson’s attorney, Philip Le B. Douglas, said the deposition will not go forward because Robinson believes his testimony is no longer relevant in light of the airline’s sale Monday to an investor group led by John Dasburg, its chairman and chief executive. Robinson had previously agreed to testify.

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US panel suggests USPS should close some offices

A presidential commission is recommending that money-losing post offices, many in small towns, be closed and that the Postal Service be given more freedom to change rates.

The President’s Commission on the United States Postal Service, appointed by President Bush to make recommendations on the future of the postal services, began voting on proposals today.

While the commission rejects the idea of making the Postal Service a private company, several of its recommendations could have far-reaching impact on virtually all Americans if they are accepted by Congress and the president. The commission is to deliver its final report by the end of the month.

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