Year: 2003

AN Post rejects 'snail mail' tag after delivery rate survey

AN Post last night moved to defend its letter delivery rate in the wake of a survey which showed the company only managed to deliver 73pc of ordinary letters by the next day. The Communications Regulator (ComReg), which monitors An Post’s quality of service inline with European standards, found only three out of four items of ordinary correspondence were delivered the next day. ComReg looked at single piece mail – ordinary correspondence posted by individuals and businesses – and found the delivery rate fell far short of the 94pc target set by the regulator. According to ComReg, this will be addressed in the context of consultation on An Post’spricing proposals, to be launched shortly.

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Japan sees 1st private-sector mail

Freight company Tokai Messenger Bb launched a mail delivery service Sunday, making it the first private-sector firm to take part in services that have been controlled by the state for 130 years, as part of Japan’s efforts to privatize postal services. The company, based in Nagoya, has acquired a license to deliver mail within three hours in the central areas of the capital of Aichi Prefecture in central Japan. “Most of our customers have been advertisement agencies and design companies, but we can increase the handling of such public documents as tax statements from now,” Tokai Messenger President Kenichiro Imai said. Seven other firms have been licensed by the Public Management, Home Affairs, Posts and Telecommunications Ministry for limited mail delivery services since they were opened to the private sector in April. They are slated to begin services in August.

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Australia Post to charge 50 cents extra per air mail parcel

Australia Post will soon charge customers an extra 50 cents per parcel sent overseas by air mail to cover the cost of upgraded security. The price rise is planned from September 1. It covers business and private air mail and economy air mail parcels sent overseas, not letters. The hike was revealed during Senate estimate hearings this week.

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UK Royal Mail – Pitney Bowes joint venture targets mailing

Pitney Bowes has teamed up with Royal Mail to offer an outsourced document management service to large-volume direct mailers. The management services division of Pitney Bowes (PBMS) was approached by Royal Mail 12 months ago to develop a broader range of document services from ‘data to doorstep’. RMPB (Royal Mail Pitney Bowes) was then set up to target Royal Mail’s customer base, specifically its larger blue-chip clients. PBMS is run as an independent division of Pitney Bowes, added Bailey, and would not encroach on its mailing line manufacturing.

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HP Argentina makes deal with DHL

The Argentinean subsidiary of Hewlett Packard (HP) will be the first of the group’s subsidiaries to implement its global logistics accord with DHL, the US express delivery company. DHL will provide logistics and post-sale support services to HP in Argentina, Uruguay and Paraguay. HP will store its products in a DHL warehouse in Buenos Aires.

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US Postal Service plan falls short, expert says

The U.S. Postal Service will fall short of meeting federal mandates to
deliver mail six days a week and cover its costs without further cutting
expenses and dropping money-losing services, the top congressional watchdog
official said. The postal service “is not well-suited to operate efficiently” and must go beyond its own USD3 billion annual cost-cutting plan to survive, General Accounting Office head David Walker told a presidential postal strategy
panel. Postmaster General John Potter defended the agency at the Washington
hearing, saying he wouldn’t allow a reduction in delivery frequency “on his watch.”

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Royal Mail’s reliability improves – two per cent up on previous year

Royal Mail’s First Class service is at its most reliable for seven years.
Announcing quality of service results for the 02/03 financial year, the company said the performance of the First Class service improved cumulatively by nearly two per cent over the previous year. For the full year 2002/3 91.8 per cent of First Class letters were delivered next day compared with 89.9 per cent the year before. The licence issued by the regulator, Postcomm, sets a year-end target for the month of February and March. Performance in February and March was 91.7 per cent against a target of 92.5 per cent.

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AN Post to sell GPO Arcade for EUR 5M

AN Post has embarked on a programme of disposal of non-core assets starting with the sale of the GPO Arcade – the shopping mall of small stores which links Henry Street and Princes St in Central Dublin – for over EUR5m. An Post would not comment on the development last night, but the State postal company is understood to have requested permission from the Minister for Communications, Marine and Natural Resources, Dermot Ahern, in the last few days to put the arcade on the market.

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