AN Post rejects 'snail mail' tag after delivery rate survey
AN Post last night moved to defend its letter delivery rate in the wake of a survey which showed the company only managed to deliver 73pc of ordinary letters by the next day. The Communications Regulator (ComReg), which monitors An Post’s quality of service inline with European standards, found only three out of four items of ordinary correspondence were delivered the next day. ComReg looked at single piece mail – ordinary correspondence posted by individuals and businesses – and found the delivery rate fell far short of the 94pc target set by the regulator. According to ComReg, this will be addressed in the context of consultation on An Post’spricing proposals, to be launched shortly.
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