Year: 2003

UK postal service not good enough admit mail chiefs

Royal Mail bosses today said their service was “not good enough” after a watchdog revealed more than a million first-class letters fail to arrive on time every day. New performance figures for the period April 2002 to March 2003 showed Royal Mail had not met 80% of its delivery targets. The group’s chief executive, Adam Crozier, told Channel 4 News: “We are improving and we are getting better. However, it is absolutely not good enough. “We have a number of plans in place to solve this – it’s very important for our business and social customers that we do – and I’m confident that we can and will improve.” Royal Mail missed almost twice as many performance targets as last year, meeting only three of 16 set for the period.

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UK Royal Mail may face fine for failing targets

Royal Mail could face an unlimited fine for failing to meet 80 per cent of its delivery targets, it has emerged. The group failed nearly twice as many performance targets as last year, meeting only three out of 16 targets set for the period covering April 2002 to March 2003. According to Postwatch, the postal services watchdog, Royal Mail missed the minimum performance levels for the delivery of first and second class post and also failed to meet targets for its heavily advertised special delivery service. The poor record means that Postcomm, the postal regulator, could levy an unlimited fine on the company. “We will consider what action we will take, including financial penalties, at the next postal commissioner’s meeting,” Postcomm said.

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Japan Post to ask for return of 400,000 yen per person

Japan Post said Thursday it will ask 19,013 people to return a total of about 7.5 billion yen as it failed to charge taxes on their postal savings. The request applies mostly to senior citizens having fixed-amount savings accounts at post offices under the “maruyu” small savings tax exemption system. Japan Post inadvertently failed to apply taxes to savings above the tax exemption limit of 3.5 million yen. It estimates that taxes payable as a result average about 400,000 yen per person. Japan Post will pay penalty taxes.

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Fedex plans Bahrain facility

FedEx Corp. will build a new state-of-the-art warehouse and distribution center in Bahrain. Scheduled to open in October, the facility and office building will be located at the Bahrain International Airport.

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Delivery firm wins trio of contracts

Workers at a Barnstaple company have been celebrating after they clinched a hat trick of major new contracts. Virgin Wines Online – part of the Virgin Group of companies – has picked Amtrak to provide nationwide parcel delivery service. And almost before the ink had dried on the contract, Amtrak clinched two more deals, first with High Street retailer Laura Ashley and then with the leading household product supplier Kleeneze.

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Poor labour relations in Belgium may cause international dispute for DHL

The International Transport Workers Federation warned that a local labour problem in Belgium could turn into a major international dispute for DHL Worldwide. The problem began when DHL fired a senior shop steward in Brussels, prompting his co-workers at the airport to refuse to load DHL aircraft, according to the labour federation.

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TNT terminates Sinotrans JV

Netherlands-based logistics and courier firm TNT Holdings BV has recently terminated its joint venture with Sinotrans Ltd, China’s largest freight forwarder, a TNT China official surnamed Yang said. He said TNT will form a new China-based joint venture with Mach++ Express Worldwide Ltd. Yang declined to provide further information about TNT Skypak-Sinotrans Ltd, TNT’s 15-year 50:50 joint venture with Sinotrans. Sinotrans officials were not immediately available for comment.

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