Year: 2005

UK Royal Mail climbdown throws open compensation floodgates

Postwatch chairman Peter Carr is urging business mail users to look again at compensation they received from Royal Mail, after it paid a further GBP200,000 to a UK building society which queried an original settlement. Royal Mail has admitted failing to properly process invoices during 2003-04, resulting in the increased payout. Carr comments: “Royal Mail failed all of its 15 performance targets in 2003-04. Customers were promised compensation. “Postcomm believes that GPB80m was owed, but only around GBP40m has been paid a year later. I advise all business product mailers to find out from Royal Mail how much compensation they should have received, and compare this with how much has been paid.”

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FedEx Freight CEO: gaining market share in ‘chunks’

FedEx Corp.’s freight division continues to gain market share as more retailers and manufacturers go from talking about just-in-time shipping to actually doing it. As those manufacturers move operations offshore, FedEx will gain even more of the domestic freight market as customers turn to FedEx for help with their international supply chains, said FedEx Freight Chief Executive Doug Duncan.
“More and more companies are actually executing fast-cycle logistics,” rather than just talking about it, Duncan said in an interview with Dow Jones. “We strongly believe that we are taking market share in pretty big chunks.”
In the fiscal third quarter ended in February, FedEx Freight’s revenue rose 19% to USD 747 million, as its operating margin widened to 7.2% from 5.9% the year before.

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Royal Mail workers accept pay deal

Postal workers employed by Royal Mail have accepted a pay rise of Pounds 11.50 a week plus a Pounds 100 Christmas bonus, the Communication Workers Union has announced. The annual increase in basic pay is worth about 3.8 per cent for most postal workers rising to 4.5 per cent for the lowest paid “providing all workers with an above inflation increase”, said David Ward, the CWU’s deputy general secretary. Royal Mail said that the agreement with the CWU had been reached ahead of schedule, the first time this had happened for a number of years, and was a “good example of the current constructive relationship the company has with the union”.

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GLS – expansion in Spain

The Spanish GLS subsidiary Extand Sistema SL has been operating as “GLS Spain” since March 1st 2005. And a new depot also went into operation in Madrid on April 1st. These developments characterise GLS’ new strategy in Spain: to drive on the development of the company-own network. At the same time, GLS continues to work with local partners; since February 2005, it has been working with CHRONOEXPRESS, a company currently rated third in the Spanish parcel and express market.

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TNT Express Portugal Launches myTNT Service

TNT Express Portugal, the local unit of Dutch express service provider TNT Express, has launched its latest on-line service myTNT which allows the clients to create personalised secure environment, it was reported on April 11, 2005.

On entering myTNT, all transactions are encrypted and protected by the industry standard Secure Sockets Layer (SSL) protocol. The client can check that the environment is secure by looking for a locked padlock icon in the status bar of the Internet browser.

According to TNT, the service is ideal for small and medium-sized companies, with various parcels, various users, available 24 hours a day seven days a week.

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Poczta Polska: First Commercialisation and Then Debut

The government has been working on a change in the regulations regarding the commercialisation of Poczta Polska (PP), a state-controlled postal service. Under the government proposal, it is to become a commercial company this year and in the following one enter the stock exchange. Currently, PP is a public entity which cannot issue bonds secured with its own assets, even though it needs some ZL4bn for investment and restructuring. The government explained that commercialisation will make easier for the PP to incur loans and find funds for investment. According to Tadeusz Bartkowiak, the Post’s general director, the amended regulations should be passed by this Sejm as soon as possible. A year after the commercialisation at the latest, says Bartkowiak, the PP is scheduled to make a stock exchange debut, with the issue of shares unlikely to take place before 2007.

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Court rules Deutsche Post should allow more mail delivery competition

The Higher Regional Court in the German city of Duesseldorf has upheld an earlier decision of the German anti-cartel watchdog to force Deutsche Post to allow more competitors on the mail delivery market by granting them discounts, it was reported on April 13, 2005. A spokesperson for Deutsche Post said the company will immediately take steps to conform to the court’s ruling, but will maintain legal proceedings with the Higher Regional Court against the essence of the anti-cartel watchdog’s decision. Should the court’s final decision be in favour of Deutsche Post, the company will claim back the wrongly granted discounts, the spokesperson said.

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