Year: 2005

Swiss Post net profit hits record-high 540m Euro 2004

Posted by | Mar 31, 2005 | |

Switzerland’s postal service provider Swiss Post posted a record-high net profit of 837 mln Swiss francs (USD698.4 mln/540.3 mln euro) for 2004, up from 366 mln francs (USD305.4 mln/236.3 mln euro) for 2003, it was reported on March 31, 2005.

All Swiss Post units were profitable in 2004, the company said and attributed the strong profit rise to the higher prices of letter delivery services, which contributed 200 mln francs (USD166.9 mln/129.1 mln euro) to the profit.

Cost reduction through reorganisations and optimisations added 130 mln francs (USD108.5 mln/83.9 mln euro) and 120 mln francs (USD100.1 mln/77.5 mln euro) came from a drop in personnel costs.

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GLS accuses DHL

Posted by | Mar 30, 2005 | |

The British post’s subsidiary GLS has accused DHL of practising price dumping in Germany. In an interview with the daily “Die Welt”, CEO Rico Back said the Deutsche Post parcel subsidiary would undercut GLS tariffs with discounts between 8 and 10% or 20 to 30 cent per parcel. DHL would guarantee customers the same price until 2007 and exclude any increase due to higher road toll or fuel costs. Mr Back called the practice “untrustworthy”.

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Exel refuses to comment on rumours of Deutsche Post takeover bid

Posted by | Mar 30, 2005 | |

Exel PLC have refused to comment on rumours that Deutsche Post AG is preparing a bid for the group.

The bid rumour pushed shares in the logistics and freight management group 8 pence higher to 860 at 12.05 pm.

‘The company does not comment on market speculation,’ a spokeswoman for Exel said.

Exel’s share price has recently been buoyed by intense speculation about a bid, with United Parcel Service Inc (UPS) and Federal Express also mentioned as potential bidders. At today’s price, Exel would be valued at about 2.56 bln stg.

Last month, the group was subject to a round of takeover speculation after it posted a 15 pct increrase in underlying pretax profits to 170.2 mln stg.

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DHL awards Siemens contract for major parcel sorting systems in United States

Posted by | Mar 30, 2005 | |

DHL has awarded Siemens Logistics and Assembly Systems Inc., part of a USD160M contract for the integration and supply of conveying and sorting hardware. The agreement includes the provision of upper-level management software for implementation in DHL’s new letter and parcel sortation hubs. The hubs are located in Wilmington, Ohio; Allentown, Penn.; and Riverside, Calif. These facilities will serve both the air and ground parcel-sorting requirements of DHL as it continues to expand its growing customer base in the United States. Contract terms are undisclosed.

Installation will begin in May 2005 and the systems are expected to be fully operational by September 2006.

“This business partnership with Siemens provides us with the resources we need to fast-track the development of a state-of-the-art hub integration and automation system to improve service to our customers,” said Fred Beljaars, executive vice president for operations at DHL Americas.

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FedEx delivers to customer touch points

Posted by | Mar 30, 2005 | |

FedEx is looking to both operational and relationship touch points to drive customer loyalty.

Operational touch points like phone conversations, online interactions at FedEx.com and driver pickups are important, said Mark Colombo, vice president of strategic marketing and corporate strategy.

But relationship touch points are equally vital, if not more so. As an example, he cited that many people don’t want any contact with the company other than their driver who picks up and drops off packages.

“They don’t want direct mail. They just want a one-to-one relationship with a human being,” he said, noting that some drivers become such a big part of their route’s culture they end up running football pools for their customers. “That drives customer satisfaction and the brand.”

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Italy postal service sector turnover up 7.1 Pct Y/Y Q4 2004

Posted by | Mar 30, 2005 | |

Italy’s postal service sector registered a 7. 1 pct year-on-year increase in turnover in the fourth quarter of 2004, the Italian National Statistics Institute ISTAT said on March 30, 2005.

The postal service sector posted an average year-on-year increase of 4. 8 pct in 2004.

The turnover of Italy’s air transport sector rose by 0. 4 pct in the fourth quarter of 2004, but fell by 2. 9 pct for the whole year.

The turnover of the Italian wholesale and intermediary trade sector increased by 2. 8 pct year-on-year in the last quarter of 2004.

The telecommunications sector registered a 4. 2 pct year-on-year increase in turnover and sales in the sea transport sector rose by 3. 8 pct year-on-year in the last three months of 2004.

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Datamat consortium wins 54.6m Euro Poste Italiane contract

Posted by | Mar 30, 2005 | |

A consortium led by Italian information and communication technology (ICT) group Datamat has won a 54.6 mln euro (USD70.7 mln), 48-month contract to provide technology infrastructure services to Italian state-owned postal services company Poste Italiane, Datamat said.

IBM Italia, a subsidiary of U.S. IT group IBM, IBM Italia’s unit Sistemi Informativi S.p.A. and Finsiel, the data processing unit of Telecom Italia, are the other parties in the consortium.

Work to the value of 3.3 mln euro (USD4.3 mln) will be placed with Datamat.

Under the contract, the consortium will provide Poste Italiane with hardware, software and special infrastructure technology for financial and operational applications.

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Size, weight, thickness and price – Royal Mail opt for complex approach

Posted by | Mar 30, 2005 | |

After consulting customers about a move to Size Based Pricing (SBP) and for
a period Format Pricing during 2003 and 2004, Royal Mail has added further
confusion by now announcing its Pricing in Proportion (PIP) proposals.

Peter Carr, Chairman of Postwatch commenting on the proposals said: “We
understand and support moves by Royal Mail to price products in accordance
with associated costs. It is important that the dominant monopoly service
provider’s products are cost reflective in the UK’s fledgling competitive
market. Otherwise Royal Mail could unfairly subsidise some of its services
to retain market share.

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