Year: 2005

GBP60m returned to UK postal customers in compensation

Posted by | Mar 22, 2005 | |

Royal Mail has forfeited GBP60 million to customers because of its poor service quality in 2003/04 when it missed all its main service quality targets, Postcomm revealed today. In view of this — and a number of other measures agreed by Royal Mail — Postcomm has decided not to impose further financial penalties on the company. Postcomm’s judgement takes account of the serious shortcomings in Royal Mail’s performance during the period, but also the extensive and effective action it has taken since then towards putting matters right.

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Deutsche Post World Net posts 3.35 billion euros EBITA and Group confirms 2005 earnings forecast

Posted by | Mar 22, 2005 | |

Deutsche Post World Net reported a strong 2004 with overall improved results. Revenue climbed by 7.9 percent to about 43.17 billion euros. The Group’s profit from operating activities (EBITA), at around 3.35 billion euros, was 12.5 percent higher than in the previous year. Net income rose 21.3 percent to about 1.59 billion euros compared with the previous year’s level. This corresponds to earnings per share of 1.43 euros; in 2003, EPS was 1.18 euros per share. As a result of the strong performance, a dividend increase to 50 euro cents per share from 44 euro cents will be proposed. Chairman of the Board of Management Klaus Zumwinkel said the results were a “splendid conclusion to the business year.” The company is well positioned strategically, operationally and financially, and will continue to grow both regionally and in the business segments from the global platform it has created.

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Deutsche Post posts 2004 EBITA of 3.35 billion euros

Posted by | Mar 22, 2005 | |

Deutsche Post World Net reported a strong 2004 with overall improved results. Revenue climbed by 7.9 percent to about 43.17 billion euros. The Group’s profit from operating activities (EBITA), at around 3.35 billion euros, was 12.5 percent higher than in the previous year. Net income rose 21.3 percent to about 1.59 billion euros compared with the previous year’s level. This corresponds to earnings per share of 1.43 euros; in 2003, EPS was 1.18 euros per share. At the end of 2004, measures under the STAR value-creation program had contributed a cumulative 862 million euros to earnings, or 23 percent above the originally planned 700 million euros

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Fulfilment: Cross border fulfilment

Posted by | Mar 21, 2005 | |

Once you have your online orders the logistics of getting the product packaged, through customs and shipped must be planned well.

The ubiquity of the web means items can be ordered from anywhere in the world, by just a click of a mouse. And this is something a growing number of consumers are embracing. According to James Roper, chief executive of global e-tailing industry body IMRG, an estimated £100 billion will be spent online this year across the globe.

But going global isn’t just about installing a website and waiting for orders to flood in. The entire process – including packaging, customs clearance and charges – must be carefully planned and managed from beginning to end.

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An Post needs to repeat recent business success

Posted by | Mar 21, 2005 | |

Business Opinion: Something very unusual happened last Thursday. An Post, arguably the most calamitous of our State-owned companies, managed to do a bit of sound commercial business.

Its two overseas mobile phone top-up companies managed to command a purchase price of €85 million in a transaction with Alphyra. An Post originally bought the companies for €8.5 million in 2002 and has only pumped €7.5 million into them since then. So, based on these figures, a tidy profit of €69 million will now flow into its coffers.

For a company which has been reeling from negative news for so long, the latest deal must come as something of a relief for embattled chief executive Donal Curtin.

While it would be dangerous to predict a sustainable recovery just yet, the money will certainly provide An Post with a reasonable fund for paying off departing staff.

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Can Ghana Post deliver the mail directly?

Posted by | Mar 21, 2005 | |

The government has forecast that Ghana Post, the country’s monopolistic mail distributor should be able to deliver mails directly to houses by the end of the year. “Direct delivery is however impossible without proper street naming and house numbering across the country”, says Deputy Minister of Finance and Economic Planning Kwaku Agyeman Manu. Manu who disclosed this at a forum on the 2005 budget organized by the Integrated Social Development Center (ISODEC) last Thursday said in a bid to make the identification of streets and houses easy, the government will embark on street naming and house numbering by June this year. He said direct mail delivery could become a major source of employment for the youth and even pensioners, since the sorting, distribution and direct delivery of letters would require more hands.

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Kaare Frydenberg steps down as CEO of Norway Post

Posted by | Mar 21, 2005 | |

Kaare Frydenberg has resigned from his position of chief executive officer at Norway Post. The Board of Norway Post has now started a process to recruit a new chief executive officer. Kaare Frydenberg announced his resignation after serving five years as chief executive officer at Norway Post. He is leaving a company that has undergone major restructuring and has succeeded in becoming competitive and profitable. Mr Frydenberg will continue as chief executive officer for six months – working out his period of notice – after which time he currently has no specific plans.

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US Postmaster General John E. Potter delivers message to mailing industry

Posted by | Mar 19, 2005 | |

On Monday, March 21, the Postmaster General John E. Potter General will deliver the keynote address to the 2005 National Postal Forum (NPF). The mailing industry leaders in attendance will hear a progress report on the Postal Service’s Transformation Plan, the status of Postal reform, and the USPS Governor’s recent direction for management to prepare a rate case filing with the Postal Rate Commission. Potter’s 8 am speech during the first general session of the NPF opens the premier mailing industry symposium. Since Potter became the 72nd Postmaster General of the United States in June, 2001, he has led the Postal Service in achieving dramatic productivity increases and consistent savings, while reaching record levels of customer service and satisfaction. Potter’s blueprint for change, outlined in the April 2002 Transformation Plan, has been cited as an example of positive steps the agency is taking independent of proposed changes to its statutory operating charter.
For 2005, the Postal Service produced better-than-expected First Quarter results with a significant increase in mail volume and net income of USD1.7 billion. Since June, 2002 the Postal Service has kept postal rates stable. Potter has pledged that rates will remain steady until 2006.

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