Year: 2005

Achieving a quality, profit-making public service

. Increasing ROI through diversifying the service offering
. Investing in modernising mail sorting and delivery systems
. Going from strength to strength in financial services
. Challanging customer service levels in light of changing customer demands
. The importance of balancing public reaction with business demands

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Seur: plain sailing

Seur’s year-on-year increase was primarily driven by the international business, which has traditionally been the company’s Achilles’ heel. Last year’s launch of a partnership with the French GeoPost has enabled Seur to improve this part of the business almost immediately with the upward trend likely to continue in 2005.

Leading Spanish express and courier company Seur has posted its 2004 financial results, although it only stated and commented upon total sales as the company is not listed on the stock market and is therefore not obliged to release complete financial statements.

The company reported revenues of E543 million, an 8.7% increase on the previous year’s figure. Seur’s outgoing president, Mr Ramon Mayo, emphasized the significant growth in international business, with sales from this segment almost doubling last year’s figures, and now representing 8% of total revenues at E43.4 million.

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Spanish Seur continues to improve

Seur’s year-on-year increase was primarily driven by the international business, which has traditionally been the company’s Achilles’ heel. Last year’s launch of a partnership with the French GeoPost has enabled Seur to improve this part of the business almost immediately with the upward trend likely to continue in 2005.

Leading Spanish express and courier company Seur has posted its 2004 financial results, although it only stated and commented upon total sales as the company is not listed on the stock market and is therefore not obliged to release complete financial statements.

The company reported revenues of E543 million, an 8.7percent increase on the previous year’s figure. Seur’s outgoing president, Mr Ramon Mayo, emphasized the significant growth in international business, with sales from this segment almost doubling last year’s figures, and now representing 8percent of total revenues at E43.4 million.

Read More

New Zealand Post battles electronic mail

The amount of personally addressed junk mail could double as New Zealand Post tries to find ways to arrest falling letter volumes.

The state-owned postal service is looking for ways to improve the quality of the household mailing lists that it sells to business customers who in turn use the information to send personalised advertising.

Letter volumes have been falling by up to 4 per cent a year for several years as people replace pen and paper with email and other electronic communication.

“The biggest single challenge we face is clearly the continuing use by customers of letters as a means of communication,” New Zealand Post chief executive John Allen said.

The best way to do that was to further increase the use of mail by business customers.

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Post & Parcel Magazine


Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.

 

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