Post offices: Pulling the envelope
Technology and competition are putting huge pressure on the world’s postal systems
To get a sense of the future of postal systems around the world, look no further than a bottle of milk. Last year, TNT Mail, the packet-delivery unit of TPG, the Netherlands’ national post office, began using a dairy company to carry packages to people’s doorsteps. At a time when the milkman already seems a vestige of a bygone era–and the postman is struggling to avoid the same fate–this might seem an unlikely alliance. But what makes the arrangement particularly revealing is that it is not happening in the Dutch hinterland, but in Britain, where TPG and the lactose-logistics specialists, Express Dairies, are vying to compete against Royal Mail.
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