UK Royal Mail forced to retrain staff
Royal Mail is being forced to train its sales staff in European competition law after its regulator decided two of its promotion schemes were anti-competitive.
The mail organisation had offered discounts on mailings to some of its customers to tempt them to send more catalogues. Postcomm, the mail regulator, issued an enforcement order, requiring Royal Mail to refrain from departing from its published tariffs without notifying it.
Yesterday, Postcomm said Royal Mail had breached two of its licence conditions designed to help competition in the mail market. “We have extensive powers to deal with anti-competitive behaviour, which we will not hesitate to use in any future case,” said Nigel Stapleton, mail regulator chairman, who has pledged to be tough on the incumbent monopoly.
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