Year: 2005

UK Royal Mail in Experian deal to credit check post clients

Royal Mail is unveiling a major tie-up with Experian to allow the global information giant to check the credit-worthiness of its 420,000- plus business customer accounts. The three-year contract, which includes an option to extend for a further two years, will enable Royal Mail to access Experian’s commercial credit reports online, to check customers before extending credit for a postage account. The credit records of limited and unlimited companies wishing to start new accounts can also be checked. The service extends across the group, including the Post Office and Parcelforce Worldwide. Experian says it has been recognised as Royal Mail’s preferred supplier of business-to-business marketing information.

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Japan Post to deliver packages to cellphone-operated lockers

Japan Post said Friday it will improve its package delivery service by allowing people to use cellphone-operated lockers at railway stations to receive parcels, beginning in September. The new service for Yu-Pack parcel delivery costs no additional money and will initially be available at lockers in 55 locations, mainly railway stations and shopping centers in Tokyo and Kanagawa Prefecture. The service will be offered in collaboration with X-Cube Corp., an operator of coin-operated lockers that use cellphones as keys. Japan Post said it will initially target users of mail-order services and young people who tend to be away from home so that they can easily pick up packages while commuting.

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UK postal service may be ditched

One in five large businesses in Eastern England would consider switching postal provider from Royal Mail when the market is opened to competition in January 2006, a new survey revealed. 200 businesses in the area were interviewed on issues such as security of mail, delivery and collection times and value for money. Only half the companies surveyed were “very satisfied” with the overall postal service they receive. The survey also found nearly threequarters of businesses receiving the most post are dissatisfied with the time it takes for delivery. One-third of businesses using couriers are more satisfied with them than with their postal service.

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Hogan quits as DHL boss

Mystery surrounds the departure of DHL’s UK MD John Hogan, who has been replaced by Chris Muntwyler, a Swiss national who was running the Central Europe region. The company, turning over (pounds sterling)1.4bn in the UK, says Hogan has left “to pursue other interests” and declined to elaborate, although a spokesman says he would be surprised if Hogan did not “pop up again” soon in the industry. Industry insiders say that Hogan has fallen on his sword, or been pushed onto it, because profit margins are well below expectation in what is a major market for DHL. It is also suggested that Hogan struggled to adjust to the matrix management philosophy, and the influence of the head office in Germany.

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Plans for UK national address register shelved

The government’s intention to establish a single, comprehensive national address register, announced in May, has been shelved because the parties involved could not agree a way forward, undermining the country’s e-government strategy and raising a barrier to delivering efficient public and private sector services.

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French Sidetrade signs integration, distribution contract with Maileva

French financial software solutions provider Sidetrade has signed an integration and distribution contract with French mail services company Maileva, a subsidiary of French national post office La Poste, it was reported on August 24, 2005. Under the contract Sidetrade will integrate the Maileva service for sending paper documents from a computer within its online platform Sidetrade Network. Sidetrade will offer outsourcing mailing services for mails, e-mails and faxes using the Maileva technology which allows the users to send electronic versions of documents to Maileva. These documents are then addressed to the recipient via fax, e-mail or via the postal office.

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Hong Kong-Shanghai: DHL stays competitive by increasing capacity 35%

DHL said Wednesday that it has upgraded its uplift capacity on the Hong Kong-Shanghai sector by 35 percent in response to the tremendous growth in demand express services in Asia. According to Jerry Hsu, president for Greater China and Korea at DHL Express, the five times weekly Hong Kong-Shanghai service, previously operated by a Dragonair A300B4, has been replaced by a Cathay Pacific-operated service with an Air Hong Kong Airbus A300-600GF. The Freighter, with a capacity of 47 tonnes, represents an increase in payload capacity of almost 35 percent, from 35 tonnes previously, he said. He added that DHL last upgraded the payload capacity on this route in June 2004, 12 months after the service was first launched, in response to increasing demand and surging intra-Asia shipment volumes.

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Croatia Mail deliveries up 10.1 Pct Y/Y H1 2005

A total of 175.36 million mail items were delivered in Croatia in the first half of 2005, up by 10.1 pct year-on-year, the Croatian Bureau of Statistics reported. A total of 89.6 million items were delivered in the second quarter of 2005, a 4.5 pct quarter-on-quarter and 10.2 pct year-on-year increase. Domestic mail deliveries at 163.2 million items accounted for 93 pct of the total number. International services included 4.8 million mail items delivered from abroad, down by 16.3 pct, and 7.3 million mail deliveries to foreign countries, down by 4.2 pct.

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