Philpost has turned the corner
James Thornton, CEO, Mailing Lists Asia
World Mail Review May 2008
James Thornton, CEO, Mailing Lists Asia
World Mail Review May 2008
DHL Malaysia expects bigger contribution from the growing small and medium enterprise (SME) segment with its SME Logistic Solutions initiative.
The initiative, which combines the services of DHL Express, DHL Global Forwarding and DHL Exel Supply Chain, would drive DHL’s plan to support local SMEs venturing abroad, said DHL Express (M) Sdn Bhd country manager for Malaysia and Brunei, Sam Leong.
He said DHL SME Logistic Solutions, which positioned DHL as local SMEs’ trade facilitator of choice, had received good response since its launch in February.
DHL launched yesterday the second phase of the initiative whereby a Malaysian SME success story and the personalities who have ventured overseas are highlighted quarterly in workshops featuring a series called SME Success.
The workshops, including roadshows, would be held in SME “hotspots” like Seri Kembangan and Balakong in the Klang Valley, and Penang and Johor, Leong said after the launch yesterday.
Read MoreSingapore Post Limited (“SingPost”) announced its unaudited results for the fourth quarter and financial year ended 31 March 2008.
For FY2007/08, the Group’s revenue increased by 8.4pct from SGD436.0 million to
SGD 472.6 million. All business segments showed an improvement in performance for the full year.
♦ Mail revenue grew by 7.9pct from SGD338.4 million to SGD365.3 million, underpinned by higher mail volumes and price adjustments. Revenue was boosted with the growth in direct mail which saw a 16.4pct increase in traffic as well as higher traffic in domestic and international mail. DMrocket, a one-stop direct mail centre, was launched during the year, fuelling greater interest in direct mail as a cost-effective means for businesses to reach out to their customers. During the year, SingPost’s hybrid mail business expanded into Hong Kong and Thailand.
♦ Logistics revenue rose by 6.7pct from SGD64.3 million to SGD68.6 million, due to higher contributions from Speedpost, vPOST online shopping and shipping transactions, and warehousing, fulfillment and distribution. A new service Speedpost Centre was launched to cater to retail and corporate customers.
♦ Retail recorded a 10.8pct increase in revenue from SGD55.6 million to SGD61.6 million, as increased contributions from financial services and retail products offset the decline in agency and bill presentment services. In FY2007/08, SingPost collaborated with new partners to introduce a variety of financial products and valueadded services. These included two new remittance services – Visa Money
Transfer and Cashome to Indonesia – with Visa and Bank Negara Indonesia respectively, and an investment fund with Prudential Asset Management. It also started offering more value-added services including five key Immigration and Customs Authority (ICA) e-services. SingPost was also the ticketing agent for major events such as the F1 Grand Prix, Chingay Festival and Singapore Air Show. Highvalue products were also offered via its shop@POST catalogue.
1.00 SGD = 0.728948 USD
Singapore Post Limited (“SingPost”) and ABN AMRO announced today a collaboration to distribute PostLine, a new personal line of credit. This is a first of its kind alliance between SingPost and a bank to distribute a personal line of credit. Under this collaboration, SingPost will distribute ABN AMRO’s new personal line of credit, PostLine, at post offices where customers will be able to receive professional financial advice.
The collaboration is part of SingPost’s strategy to leverage its wide retail network to offer high value products and financial services to its customers. The newly launched PostLine will provide another option for SingPost’s customers, expanding the suite of financial services and investment products offered at its post offices.
For ABN AMRO, the collaboration will enable the bank to immediately expand its sales and distribution channel in a cost-efficient manner. SingPost owns one of the largest retail distribution networks in Singapore through its tri-channel platform of 62 post offices, over 250 Self-service
Automated Machines (SAM) and vPost, an internet portal facilitating bill payments and offering online shopping and shipping services.
PostLine is designed with a wide array of benefits, aimed at helping clients save costs and giving them more flexibility in their liquidity and cashflow management. This includes an attractive interest rate of 1.44 pct per month, one of the lowest in the market, and flexibility to use the line of credit to transfer their balances. The unique two-in-one concept of PostLine allows customers to enjoy the lower financing cost with the flexibility of an overdraft. PostLine customers will be able to access
their credit via a cheque book and an ATM card.
DHL has once again been voted as one of Asia’s most trusted brands in the ‘Airfreight/Courier Service’ category at the 10th annual Trusted Brands Awards 2008, organized by Reader’s Digest. The company has, for the fourth consecutive year, received an Asia Platinum Award, in addition to the three Platinum and five Gold awards garnered across seven countries surveyed.
The prestigious award wins further strengthened the DHL brand equity as consumers clearly associate the company with attributes that are of utmost importance to them – trustworthiness, credibility, quality, value, understanding their needs and innovation.
Besides the Asia Platinum Award, DHL received the Platinum Award in Hong Kong and Singapore, as well as the Gold Award in Malaysia, Philippines, Taiwan and Thailand in the same category. In India, DHL and Blue Dart, part of the DHL group, each garnered a Gold Award. Platinum awards in Hong Kong and Singapore are repeated wins; Hong Kong for the fifth year running and Singapore for the second successive year.
Respondents who took part in the survey, through email and telephone interviews, nominated their most, single trusted brand. DHL’s excellent showing in the survey shows that its brand name registers top-of-mind awareness among consumers. DHL attributes this appeal to its strong brand presence, extensive network infrastructure, and the active community activities that it regularly and consistently participates in these countries and beyond in Asia Pacific.
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