India is a priority market for Western Union
Western Union, one the largest players in the multi-billion dollar remittance market, is upbeat about the growth of money transfer business in India. Western Union offers services through an extensive network in assistance with banks, post offices, and retailers. In this interview Anil Kapur, MD – South Asia, Western Union, talks about the company’s journey so far in India and challenges ahead.
NDTV: Tell us more about your growth story in remittance business in India?
Anil Kapur: There are over 200 million migrants around the world and the remittance market is estimated at nearly USD 369 billion. India in the past five years has become the largest receiver of remittances anywhere in the world beating China, Mexico and Philippines. Western Union entered India few years back seeing the growth in emerging markets like India and China.
NDTV: Why do you shifted your focus towards India?
Anil Kapur: At the start of the decade a lot of people from small parts of India were finding it difficult to get employment opportunities within cities, so they started to migrate to foreign countries and that is where you started to see the boom of Indian population in various countries. At that time the rupee was weak and people were more attracted to go abroad and send money to India, which made us to start looking at the Indian market.
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