Tag: Asia

DHL Vietnam expands its fleet

DHL has reinforced its commitment in Vietnam with the expansion of its fleet.

This expansion will extend the pick and delivery capability of DHL–VNPT Express and bolster the company’s market position.

DHL–VNPT has the largest fleet in the industry with over 100 vehicles, including motorbikes, trucks, and pick-up vans.

General Director of DHL–VNPT Express Ltd., Tim Baxter, said “The new fleet directly benefits our customers, with faster transit times and better direct service.

“The decision to expand our fleet in Vietnam reinforces DHL Express’ commitment to enhance our service offerings so that our customers can rely on efficient and reliable first-rate express and logistics service through DHL.”

The company will continue investment in network expansion, ground infrastructure, personnel development and improved processes to support business growth, he said.

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Japan Post Service Ups Profit Expectations Amid Criticism

Japan Post Service Co., the mail, parcels and express division of the newly-formed Japan Post Group, has upgraded its profits expectations for the second half of the year ending March 2008.

But its international expansion drive is facing criticism from multinational competitors. Japan Post now expects to increase H2 net profits by 8pct. This is 79.2 billion yen, which is 30.2 billion more than it forecast earlier this year, the Nikkei Weekly newspaper reported. The improvement is due to a smaller-than-expected contraction in mail volume and a reduced tax burden. Its revenues are expected to slip slightly to 1.06 trillion yen.

Over the last year, Japan Post has embarked on an expansion of its parcel and express activities. In October, it announced it would merge its domestic parcel service with that of Nippon Express in October 2008 to form a major competitor to the two market leaders, Yamato Transport and Sagawa Express. It has launched a cargo airline in cooperation with ANA, and sealed an international cooperation partnership with China Post.

But the Nikkei Weekly recently reported that foreign courier companies have complained about preferential treatment for Japan Post‘s EMS service. They claim it is unfair for the new Japan Post to enjoy the benefits of faster customs clearance and other preferential public sector treatment for its lower-priced EMS service which is increasingly competing with their express services that operate on a fully commercial basis.

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DHL named Global 3PL of the Year at Supply Chain Asia Logistics Awards Singapore

DHL has won the coveted Global 3PL (third-party logistics) of the Year award at the Supply Chain Asia Logistics Awards 2007, organized by Supply Chain Asia magazine. Readers of Supply Chain Asia magazine and a panel of experts have bestowed this accolade on DHL for its innovation, service excellence and commitment to providing customers with superior express and logistics solutions. DHL received the award at a ceremony held at the Hong Kong Convention and Exhibition Center yesterday evening.

The criteria for the Global 3PL of the Year takes into account customer service, product and service innovation, as well as network and technology. DHL’s quest to provide customized solutions and efficient service made it a perfect candidate for this award.

The annual awards ceremony is organized by Supply Chain Asia magazine, a leading logistics and supply chain publication. Through votes cast by readers, finalists were short-listed in each of the 15 categories. An independent panel of 15 judges then selected the winners.

This latest award further attests to DHL’s leadership position in the industry, having also received a string of awards this year. It won Best Express Operator, Best Lead Logistics Provider, Best 3PL, Best Air Freight Forwarder, Best Project Cargo Forwarder and Best Sea Freight Forwarder – at the prestigious 2007 Asian Freight & Supply Chain Awards (AFSCAs). It was also named “International Express Operator of the Year 2007” at the World Air Cargo Awards.

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DHL Japan celebrated at ‘2007 DMA International ECHO Awards’

DHL has received a Bronze ECHO Award in the ‘Business & Consumer Services’ category at the ‘2007 DMA International ECHO Awards’ for its promotion of DHL’s services via seasonal greeting cards designed in the motif of cities around the world. The awards, sponsored by the U.S.-based Direct Marketing Association, are given for outstanding direct marketing programs based on the three criteria of strategy, creativity and results.

At DHL Express Japan, the Sales Division’s Direct Business Unit has been conducting the DHL Rank Up Program to actively promote sales since October 2003. This program includes the sending of effective direct mail based on the frequency of customers’ use of DHL services, as well as collaterals that stimulate DHL’s brand recall. The sending of seasonal greeting cards that led to the Bronze ECHO Award win was conducted as part of the Rank Up Program with the objective of promoting ongoing use of services by small-lot and less frequent customers. The greeting cards, based on the theme and motifs of cities around the world, featured an illustration depicting a scene of DHL and a message in connection with that city to demonstrate DHL’s intimate local knowledge of the business scenes of various cities across the globe. As a result, the sending of greeting cards boosted revenue from those customers by close to 30 pct year-on-year.

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PhilPost-8 introduces PREX Project

In its efforts to give more satisfactory and improved quality of postal services to its constituents, the Philippine Postal Corporation (PhilPost), Region 8 through the leadership of Regional Director Fabiolita P. Ferraris recently introduced the premium services of Priority and Express (PREX) mails which has been proven to be faster, safer and more reliable mail service delivery.

According to PhilPost’s Oscar Bioco, Administrative Finance Division Chief, Proof of Delivery (POD), and Registry Return Receipt (RRR) for registered mails are attached to mails sent through this newly introduced postal service. Said POD and RRR will be returned by PhilPost to the sender.

Further, it was learned that the project which was officially launched last November 5, 2007 coincided with PhilPost’s opening of its 109th Anniversary Celebration of the Postal Service, and their observance of Postal Consciousness Week.

To give meaning to the event, Director Ferraris spearheaded series of activities involving the postal personnel.
Reports have it that the diligence of postal officials and employees in its campaign resulted to an impressive quantity of mails posted region-wide, specifically so when they introduced the PREX Project. To make sure that mails for delivery will not be delayed, Tacloban City PhilPost staff goes out of their way to assist each other in filling up the PODs and RRRs of the large volume of mails posted daily.

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