Promoting Direct Mail – A New Zealand Experience – Comments to the presentation
Promoting Direct Mail – A New Zealand Experience – Comments to the presentation
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Promoting Direct Mail – A New Zealand Experience – Comments to the presentation
Read MoreAustralia Post has ruled out a joint venture in a new freight business with Qantas while flagging further investment in its logistics arm.
Australia Post is keen to expand its domestic and international logistics operations and sees China as a potential partner for further growth.
The Australian business has a partnership with China Post called Sai Cheng Logistics which it hopes will be the conduit to its long- term aim of becoming a more significant player in Asia-Pacific logistics.
Australia Post already has alliances in Hong Kong, Japan, Korea, the United States and Britain.
In support of its growth strategy, Australia Post has indicated that with US$91.6 million available for investment it will concentrate on improving warehousing and electrical systems in support of logistics operations.
Australia’s Post, whose shareholder is the federal government, has just released impressive financial figures. The parcels and logistics division – the entity’s biggest money-spinner – contributed a pre-tax profit of $234.6 million to the Post’s overall 2006-07 pre-tax profit of A$514.96 million.
Chairman David Mortimer said the acquisition of JR Haulage – now renamed Post Logistics Australia – has given the group a good launching pad in traditional logistics. “We know our business platform is sound – and this year’s strong results confirm that we’re pursuing the right strategy,” Mortimer said. “So we’ll be investing our remaining profits in programmes that will help to broaden our revenue base, control our costs and maintain our high service standards.”
Australia Post’s managing director Graeme John said: “Our growth in parcels and logistics is partly driven by online trading but it’s also due to an increasing recognition among Australian businesses that we offer an efficient and comprehensive range of distribution services.”
Read MoreAustralia Post has once again exceeded its delivery standard according to the most recent evaluation by Deloitte Touche Tohmatsu.
Across Australia for the quarter ended September 2007, 96 per cent of domestic letters were delivered early or on time, and 99 per cent within one day of Australia Post’s published standards.
According to Australia Post’s customer service standard, 94 per cent of domestic mail must be delivered within specific time periods. For example: For standard size letters placed in a post box before 6pm, Australia Post undertakes to deliver that letter within the same metropolitan area by the next business day.
Across Australia delivery targets were exceeded in every state. Continuing a trend all year, Tasmania was again the strongest performer with 98 per cent, followed closely by the Australian Capital Territory at 97 per cent, and Queensland 97 per cent, both echoing previous trends. The national average was 96 per cent. To ascertain whether Australia Post is meeting its delivery targets, the ‘travel’ of domestic letters is monitored using radio frequency identification technology and a network of more than 2,000 members of the public across Australia. The results are audited by Research International and independently evaluated by Deloitte Touche Tohmatsu.
“Each day Australia Post collects, processes and delivers letters across the country, whether it be an inner city delivery or a delivery to the remotest part of this vast nation,” said Melanie Powell, National Media Manager, Australia Post.
“These latest results are testament to our continued investment in new technology and our hard working staff across the country.
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Read MorePromoting Direct Mail – A New Zealand Experience
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