Tag: Australia

Australia Post: Quarter Delivery Results

Posted by | Aug 16, 2007 | |

Australia Post has again exceeded its delivery standard according to the most recent review, independently audited by Deloitte Touche Tohmatsu.
Across Australia for the quarter ended June 2007, 96.5 percent of domestic letters were delivered early or on time, and 99.0 percent within one day of Australia Post’s customer service standard.
According to Australia Post’s customer service standard, 94 percent of domestic mail must be delivered within specific time periods. For example: For standard size letters placed in a post box before 6pm, Australia Post undertakes to deliver that letter within the same metropolitan area by the next business day.
Across Australia, delivery targets were exceeded in every state. Tasmania was again the strongest performer with 98.0 percent, followed very closely by the Australian Capital Territory 97.2 pct and Queensland 97.0 pct. The national average was 95.8 per cent.

To ascertain whether Australia Post is meeting its delivery targets, the ‘travel’ of domestic letters is monitored using radio frequency identification technology and a network of more than 2,000 members of the public across Australia. The results are independently audited by Deloitte Touche Tohmatsu.
“We continue to see gains from our investments both in technology and our people. These results demonstrate a real team effort at Australia Post and are something that the Australian public can be proud of,” said spokesperson Melanie Powell.
“This quarter’s strong results reconfirm that Australia Post is amongst the best postal services in the world this is a credit to our thirty five thousand employees across the country,” she said.

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Freightways achieves record results

Posted by | Aug 6, 2007 | |

New Zealand express and freight transport group Freightways said it achieved record revenues and earnings for the year ending June 30, 2007, despite a challenging marketplace.

The company reported that consolidated operating revenue for the year rose to NZ$283 million (EUR 156 million), up 10% on the prior corresponding period, with earnings before interest, tax, depreciation and amortisation (EBITDA) of NZ$62.9 million (EUR 34.67 million), 8% ahead of the previous year.

Cash generated from operations for the year before interest and tax also reached a record NZ$62.3 million (EUR 34.34 million), while consolidated net profit after tax and before amortisation (NPATA) of NZ$30.9 million (EUR 17.03 million), was 6% higher than the prior corresponding period.

Managing Director Dean Bracewell said: “It was an eventful 12 months for Freightways in which it has performed soundly in New Zealand, established a firm presence in Australia and delivered another record result.”

The core express package brands of New Zealand Couriers, Post Haste Couriers, Castle Parcels, SUB60, Security Express and Kiwi Express again contributed the majority of the group’s revenue and earnings. The internal linehaul providers, Fieldair Holdings and Parceline Express continued to provide a seamless and efficient air and road linehaul service, respectively, the company noted.

The express businesses continued to invest in areas that further enhance their competitive advantages and where additional capacity will be required to accommodate future growth, Freightways said. This included the relocation of all Freightways businesses operating in Hamilton into a purpose-built facility to service the growing Waikato and Bay of Plenty regions.

DX Mail, a nationwide business mail competitor to NZ Post, continued its growth, accelerated by the acquisition of the franchisor rights of the Pete’s Post mail delivery business in December 2006.

Looking forward, Bracewell said that Freightways’ performance in the short term “will continue to be influenced by the challenging New Zealand marketplace. Medium to longer term and subject to factors beyond our control, Freightways is exceptionally well positioned in all aspects of its business to continue to achieve positive outcomes for shareholders and other stakeholders.”

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The Postal Market 2010 and Beyond – Emerging

Posted by | Aug 1, 2007 | |

Postcomm’s Strategy ReviewA summary of emerging themes from Postcomm’s Strategy Review
In August 2006 Postcomm published a Strategy Review document for consultation. The review looked at whether we needed to alter our regulatory policies so we can continue to protect mail users in the future – from 2010 and beyond – and yet allow mail operators the flexibility to adapt to changes in the market.

This document briefly summarises emerging themes in the responses we received to that Strategy Review document.

Full document – Postcomm’s Strategy Review. The postal market 2010 and beyond: Emerging Themes (pdf, 429KB)
What respondents told us
Royal Mail said the current regulatory framework is no longer fit for purpose and is subjecting the company to serious financial pressure. It said Postcomm should allow Royal Mail to compete in the business market without any restrictions and limit regulatory interventions to stamped mail.
Royal Mail’s competitors pointed out that Royal Mail, which is focusing hard on retaining every item of mail, enjoys the advantages of economies of scale and the unique privilege of VAT exemption. They questioned whether our current regulatory tools are sufficient to deal with Royal Mail’s market dominance.
Postcomm’s main conclusions in the emerging themes document, on which we are seeking feedback, are:

Customers are benefiting from competition. However, Royal Mail is finding the impact of competition and of new media very difficult to cope with, in part because of its slow progress in improving efficiency and in developing new services. The universal service (USO) remains profitable and is being provided to a very high quality of service.
More innovation is needed in order to exploit the changing mail market. Mail operators in the UK are not fully grasping the opportunities – or facing up to the challenges – of new communications media to the extent that some of their European and North American counterparts are. Mail has some important characteristics, such as personalisation and hand delivery, which valuably differentiate it in a digital world. If operators focus on how their mail products can add value for users, there is no reason to accept the prospect of a contracting mail market.
Postcomm reaffirms its aim to move to less detailed regulation. If Royal Mail can improve its cost transparency and respond better to the changing market, Postcomm should be able to scale back the regulatory regime from 2010 onwards.
The universal service will be secured in a changing mail market. Postcomm is responding to Royal Mail’s request to remove business products from the universal service and, in doing so, it wants to promote a wider debate as to how the scope and specification of the USO should adapt to changing social, economic and technological conditions. However, the basic right to post a stamped letter anywhere in the UK for the same price will remain at the centre of the universal service.

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International express mail growth spurred by Kahala Posts Group

Posted by | Jul 26, 2007 | |

An international alliance of eight national postal administrations is marking the two-year anniversary of its date-certain, guaranteed international Express Mail Service (EMS) by expanding to new member countries and paving the way to launch new products.

Kahala Posts Group (KPG), a collaborative network of the postal administrations of Australia, China, Hong Kong, Japan, Korea, Spain, the United Kingdom and the United States, accounts for almost half of the world’s total EMS traffic. With delivery to more than 261 million addresses, 8 billion post code combinations and service available at more than 142,000 retail locations, KPG provides a powerful network and consistently high delivery standards.

At its annual meeting today in San Francisco, KPG reported growth of more than 40 percent in volume for its date-certain, guaranteed EMS service since inception of the alliance.

KPG members integrated their operational and information technology networks to provide date-certain international EMS beginning in July 2005. Backed by a guarantee and reliability on par with private couriers, the product has helped national posts regain share in the international package marketplace, and has proven especially popular with small to medium business sector customers.

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Toll unveils its new fully integrated air freight network

Posted by | Jul 19, 2007 | |

Toll Group, the Asian logistics provider, today unveiled its domestic fully integrated air freight strategy designed to better service users of air freight throughout the country.

Toll Group Managing Director Mr Paul Little said, “We now have the capability to provide efficient
and competitive air line-haul services to support the growth in the air express market, and we
expect the business to grow strongly.”

The launching of the new dedicated air fleet of three Boeing 737-300F and two ATR42, together with Toll’s current 50 charter aircraft provides a key platform for freighter services.

The Australian Deputy Prime Minister and Minister for Transport and Regional Services, The Hon Mark Vaile MP, officially unveiled the planes at Brisbane airport before an audience of key government, business and industry dignitaries.

In addition, Toll and Virgin Blue have agreed to enter into a long term arrangement for the provision of freight capacity of Virgin Blue fleet.

Mr Little said, “This agreement enables Toll to secure important belly space capacity and operational management throughout the Virgin Blue network, whilst providing Virgin Blue with a strong revenue stream anticipated to grow rapidly.

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