Tag: Brunei Darussalam

Speed Post, EMS promotion launched

Posted by | Sep 10, 2008 | |

Post Master General Awang Haji Abdul Kadir observing the services.
A Speed Post and EMS counter at the Premium Service Centre.

The Speed Post service and Expediated Mail Service (EMS) promotional campaign was yesterday launched at the Premium Service Centre, Mail Processing Centre in Berakas Old Airport, ahead of the Hari Raya Aidilfitri celebrations.

Present as the guest of honour was Post Master General Awang Haji Abdul Kadir bin Tengah.

Speed Post and EMS, fronted by the Postal Service Department, provide customers with safety, efficiency and fast services in sending letters, documents and parcels both domestically and internationally.

During the promotional period, boxes and packing services will be offered to the public for free.

The promotion will be held for three months, running from September 4 to December 4.

Initially, the services were only available at the premium counter at the Mail Processing Centre. However, due to the campaign, the counters have been extended to Temburong, Belait and Tutong Districts.

Among the objectives of the promotion are to increase the department’s revenues and to encourage the public to buy boxes offered by the Postal Service Department.

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Brunei Postal Services, Korea Post Sign MoU

Posted by | Jul 5, 2008 | |

Brunei Postal Services and the Korea Post yesterday signed a Memorandum of Understanding (MOU) at the Ministry of Communications.
Signing on behalf of the Brunei government was Brunei Postal Services Postmaster General Haji Abd Kadir Tengah, while Korea Post President Kyung-Won Jung represented the Republic of Korea.
Present to witness the signing was Minister of Communication Pehin Orang Kaya Seri Kema Dato Seri Setia (Dr) Haji Awang Abu Bakar bin Haji Apong.
Under the MOU, the Brunei Postal Services and Korea Post will have the opportunity to strengthen existing cooperation relations in various postal services related fields in order to develop and upgrade the quality of postal services.
Both sides agreed to develop cooperation in various fields which included providing expertise and exchanging information of their respective Mail Processing System, operating EMS cooperation (Expedite Mail Service), exchanging information and practices in the areas of Parcel Service and Cash on Delivery Services, operating International remittance service and promoting/encouraging the sale of each other’s philatelic products.

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Postal Service Department seeks to improve mail services in Brunei

Posted by | May 1, 2008 | |

To upgrade the quality of mail services as well as the mail process in the country, the Postal Service Department employed the services of a consultant from the Asian-Pacific Postal College (APPC), Bangkok, Thailand.

Thakur Subhash Sinha has been in Brunei for two weeks evaluating the mail process in the country. Yesterday he delivered a seminar on Service Quality Management and Expediated Mail Service (EMS) to postal workers, stating the service has the potential to be expanded in the future.

In a press release, the Postal Service Department stated that the department is confident that the consultant maybe able to improve the services as well as upgrade the quality of customer and postal services for the benefit of potential clients.

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DHL Malaysia Launches Promotion to Beat Year-end Rush

Posted by | Dec 3, 2007 | |

DHL has launched the Beat the Rush promotion for international shipments to help customers beat the year-end holiday season rush.

The promotion offers include half-day advantage for inbound shipments, flexible pick-up times, daily uplifts to ensure timely delivery, zero hidden costs and 24-hour customer service.

“In addition, DHL has added daily flights out of Johor Baharu and from its Central Asia Hub in Hong Kong and adding 20 tons of additional capacity to each flight,” country manager for Malaysia and Brunei Sam Leong said on a statement today.

The decision to extend the daily flights to Johor Baharu was due to capacity constraints on the Hong Kong-Singapore flights, he added.

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Brunei Post: Email to Relegate Postals to History? No Way

Posted by | Dec 3, 2007 | |

The future of traditional postal services, over the past decade at least, is looking glum due to the increasing popularity of more convenient and quicker methods of communication.

During its prime, the Department of Postal Services handled over 22 million mail items annually from 1990 to 1995. The number has significantly lower in the last six years. In 2001 the department handled 13,245,798 pieces of mail, which includes letters, registered mail and postcards. A year later the figure fell to 10,439,846 and dropped to 9,390,420 in 2003, a six-year low.

There was an increase however to 9,735,119 pieces of mail in 2004, to 11,455,588 in 2005 and 11,524,555 in 2006.

Bolhassan believes however, that postal services will not be deemed obsolete just yet.

The department has given greater attention to business mail and is planning to provide its customers with new value-added services. One of these newly added services is hybrid mail, which enables government agencies, corporate clients and other bulk mailers to post monthly notices and bills.

Launched earlier at the opening of the new Mentiri Post office, the hybrid mail service allows an increased volume to be sent to customers, thus saving time and money.

In addition, the department is in the process of installing an automation counter to all 24 post offices throughout the country for the convenience of its clients. Through these automation counters, the public will be able to pay their water, electricity and telephone bills as well as renew their driving licenses and road tax.

According to Bolhassan, the department, under its Client’s Charter, promises “J+1”, which means delivery by the next working day.

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