Asean countries are still relevant as a trade hub
Asean countries are still relevant as a trade hub
Read MoreTag: Brunei Darussalam
DHL wins award for excellence in logistics
Express and logistics company DHL recently won the Technology Business Review (TBR) Asean Award 2007 for excellence in logistics.
DHL said yesterday the regional awards presentation had attracted nominations from companies in Asean, including multinational corporations, government-linked corporations and small and medium-sized enterprises (SMEs) from different industries.
“This win reflects DHL’s strength as the dominant express and logistics provider that is able to provide integrated supply chain solutions across the entire logistics industry range,” it said.
DHL Express country manager (Malaysia and Brunei) Sam Leong said the award further strengthened DHL’s commitment to continually respond to its customers’ international and transportation logistics needs.
“We have not only introduced new services such as airport-to-door, which shortens cycle times for delivery while reducing overall business costs, but also implemented new technical solutions which significantly improve security and shipment processing, as well as the financial controls,” he said.
Leong said the rapid expansion of the DHL Servicepoint retail network provided customers with more convenience, greater accessibility and flexibility for sending their shipments.
“We are constantly introducing new service enhancements for our customers, specifically for SMEs, to ensure that transit times are minimised and new routes are established,” he added.
Read MorePostal services to start Hybrid mail next month
The Postal Services Department will be introducing a new service, Hybrid Mail, in November, Postmaster General Hj Abd Kadir Tengah disclosed recently.
Hybrid mail allows customers to send in their letters via e-mail to the department, which will then sort it out electronically, prints it and delivers it in physical form to the intended recipient.
The introduction of the service is to ensure the rapid process and delivery of letters to customers.
During the gathering, the postmaster general also mentioned the department’s progress since last year, in particular the 92 per cent rise in delivery services for the month of September 2007 alone.
The performance of their counter services, considered as the frontline of the postal department, is at their best, said the postmaster general, who added that the department is currently offering the best services to the public especially with the addition of modernised equipment such as automated counter services.
In addition to the upgrading of its equipment, the department is also constantly encouraging its human resource and service staff to improve them selves, so that the quality of service will also be upgraded.
Department employees are given the opportunity to join training programs whether in the country or overseas, to keep them up-to-date with the current postal processes and services available in the world.
Hj Abd Kadir pointed out two factors that are of importance to the progress and development of the department: courier services and ICT.
The postmaster general also highlighted the challenges that the department faces, in particular maintaining its overall sustainability.
The department is determined to maintain its focus on its overall services, especially its quality and functions, so that everything it does is relevant and appropriate towards its aim of becoming a communication hub and connecting the community.
Read MoreLeong's role in DHL expands to Brunei
DHL Express Malaysia country manager Sam Leong’s role has been widened to include the international express and logistics company’s operations in Brunei as a result of its regional restructuring programme to improve geographic focus upon trade lanes within Asia Pacific.
In a statement on Jan 24, DHL said under the restructuring programme, DHL Express Brunei country manager Hardy Diec has begun reporting to Leong since Jan 1.
“I am honoured to take up this expanded portfolio and look forward to overseeing our progress in Brunei.
“With the exciting activities being planned for DHL Malaysia in 2007, I hope to continue the momentum generated here and build on our reputation as the world’s leading express and logistics company in Brunei as well,” Leong said.
DHL’s restructuring consisted of two areas – the South Asia and Indochina Area and Southeast Asia.
It said the Southeast Asia area, led by DHL senior vice president Southeast Asia, Yasmin Aladad Khan, had expanded to include Brunei, Thailand, Cambodia, Laos, Myanmar and Vietnam, in addition to Malaysia, Singapore, Indonesia and the Philippines.
DHL said the South Asia and Indochina Area had been renamed South Asia Area and covered India, Sri Lanka, Pakistan, Nepal, Maldives, Bangladesh and Bhutan.
Read MoreBruneu Postal Services revamps its system
A 6.4 million dollar contract was sealed yesterday between the Postal Services Department and Alif Technologies Sdn Bhd on the ‘Automation and Computerised System Counter’ for postal services across the nation.
All 22 of the nation’s post offices will be installed with this new automation counter system, including the postal counter at the Ministry of Communications. “The contract signing would further enhance Brunei’s postal services following its implementation,” said Acting Post Master General Awg Hj Azahari bin Mohd Ali who was speaking during the signing ceremony at the Mail Process Centre in Berakas yesterday.
With the implementation of the system, which underwent two years of evaluation, it would give a boost towards personnel’s spirit and work performances, he added.
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