Tag: Communication

Brazil to open Post Office internet booths, to pull 150 million out of digital gap

Brazil is pledging to install Internet booths in 4,000 post offices next year, giving free Web access to some 150 million people in a massive effort to bridge the country’s gaping digital divide, President Fernando Henrique Carodoso announced Tuesday.
In his regular weekly radio address to the nation, Cardoso promised to “guarantee one of the great conquests of the modern world to 150 million Brazilians.” Starting next year, 4,000 free access Internet kiosks will be placed in post offices, initially in towns and cities of more than 10,000 inhabitants. Further kiosks would then be installed in other, smaller towns across Latin America’s biggest country, Cardoso said.

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Consignia to launch new portal

UK’s national postal service Consignia plans to launch a new portal on which all its web sites will sit.
The plan is to provide Consignia’s 20 million customers with a single point of online access to the range of services from its various entities including Parcelforce Worldwide, Royal Mail and the Post Office.
To Consignia’s new managing director of e-commerce strategy Mark Thomson, creating the new portal was a top priority for the post. “Making it convenient for our customers to access our goods and services using the Internet is my primary objective,” Thomson said.
The transaction-based, database-driven portal is scheduled to go live in autumn.
Thomson, a 17-year veteran of the post, was previously managing director of Royal Mail’s stamps and collectibles business.

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Norway Post's ErgoGroup Acquires IDP

Norwegian ErgoGroup is increasing its focus on the
international electronic communication market. In order to gain further
access to the markets of letters as well as e-mail distribution, ErgoGroup
acquires the postal industry’s e-messaging specialist International Data
Post. IDP, based in Copenhagen, becomes thereby an important sales channel
for the group’s wide range of electronic communication solutions. Norwegian
ErgoGroup announced today that they on November 15 will acquire
International Data Post A/S (IDP). IDP is a pioneer in the dissemination of
advanced e-messaging solutions to postal operators worldwide. IDP’s
employees and customers, counting 28 of the world’s leading postal
operators, received the news today. ErgoGroup is owned by Posten Norge

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Pitney wants to turn posts into e-mail angels

Pitney Bowes is pitching emailAngel, an e-mail address correction and forwarding application, as a new online business opportunity for postal organizations.

Pitney execs argue that emailAngel, developed by the company’s docSense business unit, puts a lid on the growing problem of undeliverable e-mail because of changes in e-mail addresses. Typical e-mail churn rates are put at about 25% and upwards of 50% on campuses. Businesses are estimated to pay $20 or more to resolve undeliverable e-mail messages.

Since posts already provide physical change-of-address services, they’re supposed to be suited to handling e-mail changes as well.emailAngel is supposed to work like this. Customers register their change of e-mail address with a postal authority to enable e-mail forwarding. The posts then use that large database of e-mail addresses to provide businesses a means of forwarding undelivered mail for a small fee. Postal outfits can also enter into revenue-sharing partnerships with other businesses such as credit card companies for their database and sell correct e-mail addresses to businesses with a customer’s permission.Pitney says that posts could offer email-Angel under their own brand.Postal outfits implementing email-Angel are supposed to benefit from the added web traffic to cross-sell and up-sell other products and services.For consumers the two key benefits are supposed to be assured message receipt and the knowledge that their e-mail address is lodged in a permission-based network that maintains their privacy.

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UPU wants universal postal services extended to digital world

The posts should extend their universal services to the digital arena, according to the Universal Postal Union director general Thomas Leavey.

“It’s a logical extension in the era of the Internet,” Leavey argued. He heads the Berne-based organization of 189 member countries, the primary forum for cooperation between postal services.

The UPU says that since posts are trusted intermediaries, they can extend their traditional role into the digital domain as well.

Leavey defines the complementary universal services as access to Internet and e-mail at a minimum. To overcome the problem of computer access, the UPU is mooting setting up Internet kiosks in post offices and charging users a small fee. “Someone has to pay. In some cases, governments may very well pay,” Leavey said.

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