Tag: Courier/Express/Parcels

DHL Express Austria goes green

DHL has extended its GOGREEN range of carbon-neutral services to Austria to meet customers’ demand for a more environmentally-responsible shipping option and to compensate for the emissions generated when transporting shipments across the globe.

By the end of the financial year, customers receive a certificate about the total volume of the CO2 emissions offset during one year. The whole process is verified by the independent certification company SGS, headquartered in Geneva, Switzerland.

DHL Express Austria has for years undertaken many measures towards environmental and climate protection. For example, it has launched an effective environment management system used for certifying among others all the 15 locations in Austria according to the environment management norm ISO 14001. In addition, the company has been continuously improving its fleet in terms of the CO2 efficiency by optimizing the planning of the routes and the network design. Furthermore, the fleet is being modernized converting 10 pct of the fleet to natural gas vehicles by 2010.

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Kesko and Itella to expand their E-Commerce cooperation

Kesko and Itella have made an extensive cooperation agreement for developing electronic business operations. The aim is to use the service packages offered by Itella to help Kesko’s divisions launch their online trade projects. The agreement now signed will first be leveraged in Kesko’s home technology and sports trade. The new cooperation agreement is a further step in the long-established cooperation between Kesko and Itella.

Electronic customer communication and related services are developed intensively in the trading sector. The availability of Internet services is highlighted in the service offer of the K-Group stores. Kesko has designated the development of electronic customer communication as one of its strategic projects. The online retail services for customers produced by Kesko’s divisions are part of this project. Itella’s e-commerce service package is unique as it covers services for both information and material flows.

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TNT captures 'can do' mentality in new strap line

TNT launched it new global strap line ‘sure we can’ capturing its ‘can do’-mentality. Furthermore, TNT launched its new Express and Group websites which are the first touch points that will carry the new strap line. Over the next several months TNT will start to apply ‘sure we can’ to all its vehicles, such as the trucks and planes, as well as to communication materials and campaigns.
TNT website has also been given a complete makeover including both the Group site as well as the Express country sites. These sites have all been updated to improve the intuitiveness, relevance and accessibility for visitors and to refresh the look and branding in line with TNT’s new ‘sure we can’ strap line.
For all of the sites an innovative site structure was implemented which is expected to increase the accessibility and usability substantially. The enhanced navigation and content is also expected to deliver an improved customer experience and further encourage customers to use its full range of convenient business tools including tracking and self service shipping tools such as myTNT. Several new applications were added to TNT’s Group site such as videos featuring Peter Bakker explaining topics such as ‘sure we can’, TNT’s strategy and Planet Me. The search functionality of the TNT websites has improved by means of advanced search functionalities and an improved general archive. The renewed websites aim to be best in class in terms of accessibility and usability and to stay fully web standards compliant.

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Further consolidation in Korean express market

Consolidation has intensified in the Korean express market with this week’s acquisition by Hanjin of rival Shinsegae, making it into the new domestic market leader ahead of Korea Express and Hyundai.

Hanjin spent 30 billion won (EUR 18.7 million) to buy Shinsegae Dream Express, part of the Shinsegae retail group, the Yonhap news agency reported. Shinsegae Dream Express made a loss of 3.3 billion won (EUR 2 million) on sales of 96.7 billion won (EUR 60 million) last year.

The acquisition would put Hanjin Express ahead of Korea Express, which ended 2007 with sales of 293 billion won (EUR 182 million), and Hyundai Express which had sales of 286 billion won (EUR 178 million). The next largest operator is CJ GLS, with revenues of 184 billion won (EUR 115 million). The four market leaders are estimated to have about 60% pct of the domestic parcel delivery market.

Earlier this year UPS bought full control of its international express joint venture with Korea Express by acquiring the latter’s 40 pct stake in the venture. UPS said the transformation of the joint venture to a wholly-owned subsidiary would allow it to grow its business in Korea and better serve its customers in a key market.

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DHL, PosLaju to jointly offer express service (Malaysia)

Express couriers DHL and PosLaju have jointly launched Pospriority Express, a premium international express delivery service.

The service, jointly developed and marketed by DHL and PosLaju, is aimed at customers from the retail sector as well as small and medium enterprises.

The company expects the new service to boost its international shipments by 20 pct from the initial five participating PosLaju outlets.

DHL Express (Malaysia and Brunei) Country Manager Sam Leong said the collaboration was a significant milestone.

Under the agreement signed yesterday, DHL will provide customer service and after-sales support as well as 24-hour tracking services.

The Pospriority Express service will initially be available at five selected PosLaju outlets located at Kompleks Dayabumi, Brickfields, Klang, Penang and Johor Bahru.

By the second quarter of next year, it will be rolled out nationwide.

Pospriority Express offers five kg, 10kg and 25kg box options.

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Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.

 

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