Tag: Courier/Express/Parcels

UPS accelerates flow of packages around the US

Posted by | Oct 6, 2003 | |

As part of a continuing effort to improve customer service, UPS has completed a major upgrade of its U.S. ground distribution network, reducing the time it takes for hundreds of thousands of packages to arrive at their destination every day.

The changes, implemented over the past four months, amount to the largest time-in-transit improvement effort since 1998 when UPS became the first carrier to offer money-back guarantees on its ground service. Each modification has slashed a full day off the previous guaranteed delivery time without any change in customer rates or pick-up and delivery hours.

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Polish express market

Posted by | Oct 3, 2003 | |

While other economic sectors have struggled in the midst of slackening economic growth across Europe, courier services have remained largely unscathed. Although the market is no longer growing at the breakneck pace of 150% a year, as was the case in the late 1990s, it still saw an increase in both the volume and the value of deliveries in 2002.

Of the 51 companies active on the local market, 25 are recent arrivals which registered last year. Despite the increasingly crowded market, all the major operators saw their revenues grow from 20% (Servisco) to 50% (Masterlink).

The exception was Poczta Polska.

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Annual Best Practice Survey

Posted by | Oct 1, 2003 | |

2003 Best Practice Survey – US. Carrier ratings, expected volume changes, parcel transportation costs, consolidate / zone skip, returns delivery, delivery areas.
Information for workshare report
P:LIBRARYCourier Express ParcelsPSD Best Practice Survey 03.pdf

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DHL introduces Fast Forward for heavy weight packages

Posted by | Oct 1, 2003 | |

DHL Express has announced the launch of Fast Forward, a new service promising cost-effective efficiency for customers in Singapore and the Asia Pacific. Fast Forward facilitates the import and export of shipments weighing 20kg and over, between 220 countries around the world.

Extensive research indicated that conventional handling of heavy weight packages involved multi-parties and multi-currencies arrangements. Fast Forward is a one-stop service, providing customers with greater cost transparencies, savings, convenience, flexibility, security and speed.

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