The Last Mile to Nowhere – flaws & fallacies in internet home delivery schemes
investors have risked billions on same-day transporters – the economics show they wont deliver for long
Read MoreTag: Courier/Express/Parcels
£400m Reality of a 3PL launch for GUS
Great Universal Stores has set up a third-party business to offer web design, call centre services and fulfilment to retail-ers,
Read MoreDot.coms work well for T&B
Six months after trials began Tibbett & Britten has added another e-commerce fulfilment contract to its client list.
Read MorePress Release: Parceline sets new standards in Home Delivery
SEE ALSO – Which?Online report: Reference Library L13853
“There seems little point to on-line ordering if fulfilment takes several days and only benefits people who are always at home,” commented Kay Phillips, chief executive of leading parcel carriers, Parceline. “E-tailers and carriers need to work in unison to provide a more consumer-orientated service if we are to change perceptions about the reliability of on-line shopping.”
Kay’s observations are supported by a recent report compiled b ‘Which? On-Line’)’Nine out of 10 UK shoppers are dissatisfied with the quality of service. The shop front is there, but goods do not arrive on time, there is lack of communication when complaints are made and the wrong goods turn up.
Read MoreUrbanfetch becomes first dotcom casualty
URBANFETCH, THE AMERICAN-LAUNCHED
home shopping Internet company, has become the first casualty of the downturn in the dotcom market
Read MorePost & Parcel Magazine
Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.