Tag: Courier/Express/Parcels

TNT Romania’ s profit rises faster than turnover

In 2007, TNT saw its net income rise by over 40 pct on 2006, after turnover increased by around 30 pct.

In 2006, TNT Romania’s net income reached 4m euros, therefore against an increase of over 40 pct the final figure could top 5.6m euros, while against a 30 pct advance, turnover could exceed 30m euros.

“The results are in line with TNT’s international strategy of focusing on the operations where solid performances are achieved, and where TNT has gained a leading position,” said Bogdan Enache, general manager of TNT Romania.

With regard to TNT’s revenues, international deliveries account for the largest percentage, with DHL and UPS as the company’s main rivals on this segment, while on the segment of internal delivery services, the main competitors are Cargus, Fan Courier, Curiero and TCE Logistica.

Last year, the overall value of the courier services market was estimated at 180m euros, while forecasts for 2008 point to 200m euros, according to TNT representatives.

“We don’t suggest a slowdown on the courier market, but rather a maturing market. This year, we expect a positive, balanced trend, and an average growth rate of 20-25 pct,” Enache explained.

Such a stable trend, he added, is a characteristic of neighbouring countries that joined the EU in 2004, and depends on the sustained development of the business environment.

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GO! expands to Denmark

The German express operator GO! Express & Logistics has established a new partnership with the Danish express company 3D, De Daglige Distributorer, in order to expand its international network.

GO! Denmark was founded by 3D at the beginning of 2008 with two new stations in Western and Eastern Denmark. The new premium partner offers an area-wide express service for time-definite overnight shipments.

Up to 25,000 express shipments per month are currently being transported within Denmark. Another 2,200 shipments are sent from Germany to Denmark every month.

Philip Schreiber, Area Manager International at GO! Overnight Service Germany, said: “With our new partner in Denmark we are further approaching our objective of becoming quality leader in the CEP segment in Europe. With 3D we have found our ideal premium partner.”

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Itella first in Finland to test automated parcel terminal

Itella is the first in Finland to test an automated parcel terminal, which offers a new way for consumers to pick up their parcels. The three-month pilot project will be launched in cooperation with Hobby Hall on 3 March in Itäkeskus, Helsinki.

The automated parcel terminal increases the number of ways in which consumers can receive parcels. In the future, consumers can choose to pick up a parcel from the post office, from an automated parcel terminal or even have it delivered to their home.

Typically, an automatic parcel terminal has 50-100 parcel lockers, the size of which can be altered. The customers receive an SMS informing them of a parcel that has arrived and with which the locker in the automated parcel terminal can be opened. The safety and usability of the terminal’s interface corresponds to that of an automatic teller machine.

The pilot project is realised together with Hobby Hall, the distance selling market leader in Finland, and its customers. Those selected to participate in the pilot study will receive an SMS message, which they can use to pick up a free parcel from Hobby Hall at the Itäkeskus terminal.

As part of the pilot project, Itella will perform an extensive survey of the service needs of consumers and distance selling companies and create a terminal service concept that meets the actual Finnish market demands. “After the pilot project is over, we will introduce an automated parcel terminal operations model suitable for the Finnish markets and announce our future plans,” says Aku Happo.

The English company Business Direct is in charge of the technical realisation of the automated parcel terminal.

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Axel Springer slumps to FY net loss of 288 mln eur on PIN writedown

Axel Springer AG said it posted a full-year net loss of 288 mln eur, compared with a year-earlier profit of 291 mln, after the company wrote down the value of postal service unit PIN Group AG.

Axel Springer already said last year it expects to write down the value of PIN Group, in which it holds a majority stake, by up to 620 mln eur after talks with the other owners to finance the business failed.

Earnings before interest, tax and amortization, adjusted for one-time items, rose 12.5 pct year-on-year to 422 mln eur, Axel Springer said in a statement today.

Sales rose to 2.578 bln eur from 2.376 bln a year earlier, excluding revenues from PIN Group, which is reported under discontinued activities.

Axel Springer also said it will hike dividend payments to shareholders to a record level of 4.00 eur per share from 3.50 eur in 2006.

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Delivery transparency key to good online shopping experience (UK)

Clear information on delivery charges and the ability to track the progress of items ordered are important factors in a good online shopping experience, a Royal Mail study has revealed.

Eight out of ten (84 per cent) of online shoppers expect clear delivery information before they place their order, while 81 per cent want the option to specify a delivery address for their goods and 77 per cent like to be kept updated on the progress of their order.

The study revealed that 19 in 20 online shoppers have abandoned a shopping basket with 37 per cent doing so regularly. More than four in ten people (42 per cent) ended their transaction before check-out because of the delivery charge.

And a good delivery experience comes only second to price in the overall shopping experience and is considered more important than shopping from established websites, well-known brands or having a large range of goods. 94 per cent of people are likely to shop again from an online retailer if they are happy with the delivery of their goods.

Val Walker, Head of Multi-Channel Retail at Royal Mail, said: “With 39 per cent of people now shopping online, and becoming increasingly comfortable with the process, delivery details and options are a primary influence on consumers’ choice of online retailer.

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