Tag: Courier/Express/Parcels

Time:matters takes on FRA express handling

TIME:matters is to replace Fraport Cargo Services as the handling agent for express and courier shipments at Frankfurt Airport’s CargoCity North.

FCS will continue to play a central role as key cooperation partner. time:matters now directly operates the handling of express and courier shipments; both for its own customers, as well as other logistics service providers (integrators and courier companies) and their respective customers.

“This provides time:matters, as the experts for courier, sameday and emergency logistics, with the highly interesting prospect of carrying out express and courier shipments handling at CargoCity North under its own responsibility and control,” said time:matters’ chief executive officer, Franz-Joseph Miller.

“The customers can be sure that our high service standards with regards to speed, reliability and flexibility, will also take effect in this additional service area – especially given the fact that we can completely rely on the competent and proven support of FCS.”

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DHL Singapore opens Penang outlet for walk-in customers

DHL recently opened its first northern Servicepoint outlet at Jalan Cantonment, Pulau Tikus, on Penang Island.

The DHL Servicepoint outlet is designed for walk-in retail customers, as well as for account-based customers who prefer to drop off their shipments. Retail customers have an option to make payment by credit card.

The DHL Servicepoint core product offerings include Express4U (E4U), an easy-to-use and convenient service for sending documents and parcels with flat-rate prices, worldwide and University Express, the fastest, most reliable and secure way to send student applications and excess baggage abroad.

In addition, DHL Servicepoint also offers Express Pallet, a packaging and transport solution designed to match real-time distribution systems with an all-inclusive pricing.

In conjunction with the nation’s 50th anniversary, walk-in customers will also receive a guaranteed gift for every shipment lodged from August 16-December 31 2007.

The pioneering DHL Servicepoint retail strategy first debuted in 2005 as a Malaysian first at Menara Axis, Petaling Jaya. DHL Servicepoint is a direct response to market evaluation studies, which revealed that customers seek wide choices in services, especially the flexibility to ship items at their own convenience. With this in mind, the DHL Servicepoint outlets are designed with the key attributes of accessibility, convenience and user-friendly features.

The 244 sq m outlet in Penang is the latest example of this model.

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Lufthansa-DHL airline applies for approval of German authorities

Lufthansa and DHL have filed for approval to set up the joint freight airline ‘Newco’, according to the German Federal Cartel Office.

The project, announced in June, is likely to launch in 2009 from Leipzig Halle airport. DHL has always been vocal about its intentions to expand its cooperation with Lufthansa. Lufthansa Cargo said that it will announce more details soon.

A joint network has been operated between Europe, Asia and the US since March 2004, and was to expand through Leipzig/Halle airport, where DHL Express is moving its main European hub later this year.

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