UPS introduces new way to manage urgent shipments
UPS announced the launch of UPS Express Criticalsm, a service that meshes all of UPS’s same-day and urgent capabilities into a single suite, allowing customers to more effectively manage package and heavy freight shipments together.
For the first time in the industry, customers have a single point of contact regardless of whether they’re shipping a small package or a 1,000 pound machine part – air or ground, domestic or international. Customers now have a single call center, one bill and one Website to manifest and track their truly urgent shipments.
A single “touch point” for all urgent shipping is a convenience UPS has worked to provide by meshing the capabilities of UPS SonicAir, the UPS Airlines and UPS Freight. UPS has access to virtually any type of aircraft or vehicle around the world – both those in its own fleets and those of vendors – meaning customers have a variety of time options, specialized equipment, communication systems, advanced tracking and worldwide reach to meet their needs.
UPS Express Critical likewise makes billing simple, allowing package shippers to bill their freight shipments on their package account and vice versa.
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