Business Week praises UPS
Business Week has included UPS in the Top 10 of its first-ever ranking of “Customer Service Champs.”
In a cover story for the March 5 edition, the magazine ranked UPS No. 1 in the shipping industry and No. 8 overall out of the Top 25 “client-pleasing brands” that stand out as the best providers of customer service.
UPS was cited for its delivery reliability, training of drivers and managers and its embrace of advanced technology to improve efficiency and customer service at the same time.
Read More
