Tag: Courier/Express/Parcels

UK TNT expansion programme continues apace

Posted by | Dec 18, 2006 | |

TNT is continuing to drive through an expansion programme designed to strengthen its strategic infrastructure and enhance its customer service levels across the UK and Ireland.

The programme, spanning an 18-month period stretching into the first half of 2007, has already seen TNT Express Services open a National Customer Contact Centre, three new depots, a fashion clothing distribution centre and a state-of-the-art archiving facility, creating in excess of 700 new jobs.

It began when the company bucked the trend for transferring customer call centres overseas when it delivered 240 new jobs in the North East by opening a sophisticated customer help centre at Team Valley, near Gateshead.

New operational depots in the North West of England and Scotland, namely Preston, Glasgow and Liverpool are, and will be, providing an additional 300 new roles in the fast moving, time sensitive world of express delivery.

In the Midlands, TNT opened a 700,000 square feet warehouse as part of a long-term agreement with high street clothing retailer, Primark. The new and extended clothing distribution centre is expected to create up to 250 new jobs.

The second phase of the programme will see new and upgraded depots established in South Wales and Northern Ireland during 2007.

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Business Post expects FedEX contract changes

Posted by | Dec 18, 2006 | |

Business Post Group PLC has warned that following the acquisition of ANC Holdings by FedEx Corp, it has has been informed of FedEx’s intention to terminate its contract as ‘Global Service Participant’ in the UK.

Business Post said the nature and timing of the exit of the contract is yet to be agreed, but ‘we expect the contract to be terminated by September 2007.’

The FedEx contract currently represents 6 pct of group revenues, it added.

The company went on to say that it does not expect any impact on profits for this financial year, adding that ‘once the nature and timing of the contract exit has been agreed, we will give guidance on the profit impact for future years.’

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Sagawa Express and China Postal Bureau tie up for delivery service

Posted by | Dec 18, 2006 | |

The Sagawa Express Co. group, a Japanese delivery company, announced Monday that it has signed an agreement with a subsidiary of China Post to launch a parcel delivery service covering the entire Chinese market.
Sagawa Global Express Co. the international courier arm of Sagawa’s holding company, SG Holdings Co. will join forces with China Courier Service Corp., a subsidiary of State Postal Bureau, Sagawa said in a statement. The companies signed an agreement Dec. 7, according to the release.
The tie-up will enable the companies to share their delivery and pickup networks in China and Japan and the service will target corporate customers, it said.
The partners will start a trial service for parcels to Japan in late December in Shanghai and expanding it to Beijing and Guangzhou later, according to Sagawa. As for parcels to China, the companies plan to formally begin delivery next spring following a trial, it said.
The partnership would be the first between a foreign courier company and China’s state postal service, Japanese daily Nihon Keizai Shimbun said.

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Internet shopping hits GBP3bn in November

Posted by | Dec 15, 2006 | |

UK internet retail sales reached GBP3 billion in a month for the first time in November, as Britain’s 25 million online shoppers reaffirm their affinity with online Christmas shopping.
IMRG estimates that GBP3,260,000,000 was spent online during the month, at an average rate of GBP4.57 million per hour, approximately 45% (44.7%) more than in the same period last year.

November’s internet sales were more than half a billion pounds higher than those of the previous month, when the IMRG Index recorded a value of GBP2,729 million for October. This increase was ten times the average monthly increase of GBP50 million recorded during the first ten months of 2006.

During the same 10-month period two years ago, in 2004, the average growth rate was just GBP16 million per month.

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ANC deliver the HR Director of the Year 2006

Posted by | Dec 14, 2006 | |

Wendy Dean, HR Director for the express parcel carrier ANC, was awarded the Personnel Today ‘HR Director of the Year’. The awards took place at the Grovesnor Hotel in London and hosted over 1200 human resources professionals from the UK. These awards, judged by the HR industry, received more entries this year than ever before, making the win even more significant. The win comes as a result of her work to integrate the mission statement ‘Delivering Peace of Mind’ into the company culture, which has been a huge success and embraced by employees at all levels. ANC were also delighted to be nominated as a finalist for the ‘HR Strategy in line with Business’ award but narrowly missed out to The AA Group.

Angela O’Connor Executive Director of HR for the National Policing Improvement Agency, last year’s winner of the HR Director award judged this year’s competition, she said “Wendy is clearly at the heart of the business and has been given responsibility for a number of wide ranging areas. She has a clear understanding of how to bring value back into the business through a range of interventions that can easily demonstrate benefits to the bottom line”. Wendy said “I am totally overwhelmed by the award and it is a true reflection of the support and encouragement I have had from the board at ANC. I am also delighted for my team who nominated me for the award, and without their help this simply would not have been possible.” Wendy has been employed with ANC for over 16 years and is responsible for over 1,800 employees. During the past three years alone Wendy and her team have reduced absenteeism and employee turnover significantly. Wendy has also started a driver training division and begun developing the ANC Training Academy for all employees.

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