Tag: Courier/Express/Parcels

ANC wins national award in road safety

Posted by | Dec 14, 2006 | |

ANC continues its winning streak with an exceptional achievement at the Brake Road Safety Charity Awards for Excellence 2006. Driver Training Manager, Mark Shaw, left with an armful of awards, including ‘Long Standing Commitment to Road Safety’. This award in particular was a huge achievement for Mark who has worked in the industry for nearly 30 years. Accepting his award he said “it is a real honor to receive this award, judged by safety professionals and my peers. It shows that our procedures and training courses demonstrate high standards and are effective in the campaign for road safety and greater awareness”.

Other awards include high commendations for:

– Road Risk Manager of the Year,
– Company Driver Safety, and
– Safety in the Community.

The Fleet Safety Forum Awards for Excellence aim to promote best practice among companies of any size operating vehicles of any type. The awards reward professionals who have worked significantly to improve the safety of vehicle operations, and by promoting award winners to the industry.

ANC’s success in the four categories can be put down to the prevalence of a Driver Safety Culture which incorporates, pre-employment assessments, on the job assessments for all employees who drive as part of their role, a proactive insurance department, improved accident reporting and back to work assessments.

ANC continues to work towards excellence and is now running training courses in LGV driving.

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DHL switching to a customer-centric database model: NCDM

Posted by | Dec 14, 2006 | |

DHL is switching from a product-centric database model to a customer-centric one.

This was a key takeaway from Susanne Albert, senior manager of database marketing at Plantation, FL-based DHL Express, who spoke on the 2006 National Center for Database Marketing panel, “Strategy & Tactics for a Successful Shift to Customer Centricity.”

“Back in 2003, DHL was relatively new in the U.S. and we really had no choice but to utilize mass marketing for our brand transformation when we acquired Airbone Express,” Ms. Albert said.

“[But] today, we are implementing some very strong customer marketing programs, whereby we are segmenting not only by channels, but by customer behavior,” she said. “We still have a long way to go in the U.S. in terms of identifying our customer segments and understanding the kind of clusters required for customer-centricity.”

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UPS Delivers Again

Posted by | Dec 14, 2006 | |

For the seventh consecutive year, UPS has set a new record for contributions to United Way. UPS, its employees, and retirees pledged USD59.3 million during the 2006 campaign to United Way for continuing support of those in need.
In addition, UPS employees volunteered more than 800,000 hours of service around the world in 2006, much of it in the United States helping local communities by repairing schools, reading to children, landscaping for local organizations and assisting food banks.
UPS and its employees’ and retirees’ commitment to create lasting, measurable change in local communities through United Way has continued to grow year after year. UPS is a leader in corporate philanthropy and an example for those across America who strive to make a difference.
More than 246,000 UPS employees participated in this year’s United Way campaign, contributing more than USD51.3 million. The company then contributed an additional USD8 million through The UPS Foundation. In the company’s hometown of Atlanta, Georgia, UPS and its employees donated more than USD4.45 million, the largest contribution to United Way of any Atlanta-based company.

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DHL places even greater stakes on Galicia with the opening of its customs services in Santiago

Posted by | Dec 13, 2006 | |

Since last 28th November, DHL has started operating with its own import customs office in Santiago de Compostela.
Prior to this change of service, all shipments carried to Galicia by DHL were managed by the Customs Office in Vitoria, the head office for incoming and outgoing air freight in Spain, Portugal, the South of France and North Africa.

International shipments to any part of Galicia will therefore be directly dealt with by the Santiago customs office, simplifying the procedures involved and delivery to end clients, improving consequently the quality of the service.

DHL is the only company in the sector to offer this service of receiving merchandise sent by air and carrying out the corresponding customs red tape in Santiago de Compostela.

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Lithuanian mail, courier services market grows to eur 40 mln in Jan-Sept

Posted by | Dec 13, 2006 | |

Lithuanian mail and courier services companies posted 137.1 million litas (EUR 39.7 mln) in aggregate revenue for the first nine months of this year, a rise of 34 percent from a year earlier, the Communications Regulatory Authority (RRT) reported.

In the third quarter, the country’s mail and courier services market, as measured by revenue, grew by 22 percent year-on-year to 47.2 million litas.

(EUR 1 = LTL 3.45)

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