Tag: Courier/Express/Parcels

DHL enhances service in hundreds of U.S. cities

DHL today announced significant progress on its Route Optimization Initiative, a component of a program announced earlier this year to enhance courier pick-up and delivery efficiency as part of DHL’s commitment to providing the best possible experience in the shipping industry. To date, DHL has improved pick-up service for customers in hundreds of cities across the United States, while decreasing vehicle usage and fuel consumption.

At facilities across the U.S., the DHL Route Optimization Initiative uses a customized software solution to pull pick-up and delivery data from courier data terminal scanners. The information is uploaded for analysis and route mapping, enabling DHL to increase efficiency and effectively balance its workload capacity across its entire U.S. fleet.

Since its inception, the route optimization program has decreased required drive times, limited route length and fuel consumption, and enabled more rapid processing of shipments. As a result of the initiative, customers throughout the country have more predictable regular delivery times. In addition, DHL has been able to extend the deadline for pick-up service by up to 90 minutes in over 400 metropolitan areas across the U.S., encompassing over one half million businesses.

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Pinpoinr track and trace system goes live

PalletFORCE, one of the UK’s fastest growing palletised distribution networks, brings its pinpoint track and trace IT system to the IMHX Show as part of its commitment to “provide innovative logistics solutions for the benefit of our members.”

The pinpoint system, designed by logistics specialist Trans-aXion, is now live, providing comprehensive real-time ‘track and trace’ for all of the Network’s Member Depots and their customers. Every pallet is registered with a unique identification, which customers can use to trace deliveries throughout the distribution process via the pinpoint website.

The investment in pinpoint underlines PalletFORCE’s commitment to delivering a high-quality service. The Network has recently established a new mission statement – to “provide innovative logistics solutions for the benefit of our members” – which will be showcased at IMHX. As Chief Executive Mick Scarlett explains, “service means more than getting pallets from A to B. Networks must seek to offer ‘added value’ to members and their customers, and PalletFORCE is looking to actively develop the breadth and quality of the services we offer.”

PalletFORCE has been a significant success story in the five years of its operation. Since August 2001, when 560 pallets were handled from 36 Member Depots, PalletFORCE now handles around 6,500 per night (with the capability to handle twice that) and has more than doubled its number of Member Depots to 90.

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UPS system delivers savings; UPS has spent USD600 million to automate package sorting and cut time, miles and cost. For drivers, it's a real help.

When Rick Schetinski starts his United Parcel Service truck each morning, he no longer worries about overlooking packages during a rapid-fire delivery schedule averaging 17 stops per hour.

Thanks to a huge computer-automation project at the Maple Grove distribution center where his truck is loaded, Schetinski receives a list on his handheld computer of everything in his truck and where it’s going. “In years past, the truck was loaded but you didn’t know what was in it” or where it was, Schetinski said. “It would take you 20 minutes a couple of times a day to go through the truck to see what you had.”

UPS says the automation system – akin to putting the Dewey Decimal System in a library to replace random book piles – is a key to handling increasing package volume, up 8 percent this year, and coping with the increased volume of holiday deliveries. The Maple Grove distribution center, one of three serving the Twin Cities, expects a peak volume of 86,000 packages a day around Dec. 20, up from 59,000 packages a day the rest of the year.
Automating a fleet of delivery trucks is quite a feat considering that the back of a United Parcel Service truck resembles a cardboard-box jungle. Hundreds of boxes and envelopes crowd the floor and eight shelves in each truck, differentiated only by small labels that spell out their destinations.

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DHL Spain strengthens outlet network through agreement with Prodesa

Following the signing of a collaboration agreement with press distributors, Prodesa, last year, DHL Express has expanded its Spanish outlet network to more than 375 sales points throughout the country.

Under the agreement, the Prodesa Rail Press and La Tienda Z outlets will offer DHL services functioning on the basis of a new pre-payment system, which provides clients with the packaging of their choice, together with a folder containing simple instructions to help them complete the documentation required for their shipment. Once wrapped, they can hand the package in at the collection point at their own convenience.

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Deutsche Post reaches deal with union to merge domestic parcel and mail operations

German postal service provider Deutsche Post AG said Tuesday it reached a deal with its main union to merge its domestic mail and parcel delivery operations.

The company will transfer its package and parcel business from its express unit to its mail corporate division, putting oversight for both under one board member. Pending board approval, the transfer could be complete by next month.

The company said the move will let it improve service for its German customers, including package tracking and better delivery times, and add Euro2.6 billion (USD3.4 billion) to the division’s revenue, bringing it to about Euro15.5 billion (USD20.5 billion) annually.

Shares of Bonn-based Deutsche Post fell 0.1 percent to Euro32.21 (USD42.66) in Frankfurt.

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