Tag: Courier/Express/Parcels

First Latin American Mail and Express event delivers success in Rio

Senior delegates from more than 20 countries throughout the Americas and elsewhere gathered in Rio at the beginning of December for the first ever World Mail & Express event to be held in Latin America. They were treated to a fascinating two days of debate, discussion and networking at the Sheraton Hotel in Rio de Janeiro, with an international array of podium speakers sharing their experiences and ideas for the industry’s future.

Senior executives from conference host sponsors Empresa Brasileira de Correios e Telegrafos expressed themselves delighted with the success of the whole event. After Brazilian Post President and CEO Carlos Henrique Almeida Custodio had opened the summit by welcoming everybody to Rio, a succession of key speakers entertained those present with their perspectives on competing and winning. With countries such as Argentina, Chile, Ecuador, Mexico and the USA also represented on the podium, delegates were treated to a range of views and experiences from across the region. International viewpoints were also pooled by speakers from elsewhere, including Portugal, Russia, Saudi Arabia, Spain and the UK, with sharing best practice and lessons learnt very much to the fore.

Delegates were also interested to hear evidence of the low market share (compared to their international counterparts) amongst national operators in South America. Outside Brazil and Chile particularly, it is clear that private mail operators collectively have much larger shares of the letter delivery market than do the national posts.

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TNT picks Malaysia for Asian debut of archive services

TNT has chosen Malaysia for the Asian debut of its archive services, with an initial investment of RM1 million in related equipment and software.

TNT Malaysia and Brunei managing director Gerry Power said TNT was the first international express company to launch a business records management service in Asia, designed to archive and manage medical records, business records and legal documents format for any length of time.

According to him, TNT Archive Services are useful for sectors that are especially documentation-heavy, including financial institutions, legal and professional services, government and manufacturing.

The new service was launched Friday by Penang Chief Minister Tan Sri Dr Koh Tsu Koon, together with the official opening of Penang’s TNT Global Express Centre, located in the Bayan Lepas Free Industrial Zone here.

Speaking at a press conference, Power said if customers required any documents, TNT will deliver them within the same day or the next business day.

Built at the cost of RM8 million, the 22,000-square foot facility is part of the continuing investment in Malaysia by TNT under its RM15 million expansion plan for 2006.

Power said the centre is life science-ready for the safe handling of time and temperature-sensitive clinical specimens such as blood, vaccines and drugs which played an important role for hospitals and laboratories, and also able to handle dangerous goods.

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TNT giving generously

TNT has once again been named as one of the UK’s most caring companies with the news that TNT Express Services figure prominently in a list of the country’s most generous givers to charitable organisations.

The company features in an elite group of 141 companies that donate at least one per cent of their pre-tax profits to worthy causes. This qualifies each company to feature in the ‘PerCent Standard’ – a list of top corporate benefactors complied by the Business in the Community organisation.

The recognition is designed to encourage commercial organisations to embrace the principles of Corporate Social Responsibility and put something back into the communities in which business and industry operates.

Tom Bell, Managing Director of TNT Express Services in the UK & Ireland said: “I am immensely proud of our leading, and sustained, role in making a positive contribution to communities the length and breadth of Britain.

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Customer analysis software lifts Iceland home delivery

Iceland has netted a return on investment within months of implementing a customer analysis and market visualisation system that is enabling it to improve its marketing and home delivery service.

The supermarket has used GMAP Consulting’s Microvision software to analyse data on regional marketing gathered between October and December last year and help it shape campaigns in the run-up to Christmas.

Iceland customer data insight manager Sarah Kirwan explained that the company has been able to assess the success of different combinations of marketing media in different areas. She said: “We do a lot of regional marketing and we wanted to look at how spend has affected performance.”

The software is also being used to profile the type and location of customers using its home delivery service, so that it can target further stores where the service is most likely to succeed.

According to Kirwan, the software has paid for itself within months through improved sales, although it also allows the retailer to better control cost.

“It is mainly about increasing sales,” she explained. The software can also look at home delivery data in terms of cost management.

She added that no stores have yet withdrawn the delivery service as a result of the analysis.

In addition, Kirwan says the maps that the software can create to visualise sales by geography are proving a useful addition to its normal performance reports.

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GLS buys market leader ABX Belgium

GLS Group is taking over ABX Belgium Distribution NV/SA. This makes GLS number 1 on the Belgian B2B parcel market. Today, the Belgian railroad company, SNCB/NMBS – the mother company of ABX Belgium Distribution – and GLS signed the agreements.
GLS is taking over the parcel and general cargo business of ABX Belgium Distribution, which generates revenues of approximately 90 million euros per year (Financial year 2005). Parcel business accounts for about two-thirds of the revenues. More than 650 employees work for ABX Belgium at a total of nine locations (including a hub in Brussels), providing service for approximately 8,000 customers – to service them, 560 vehicles are in use.
While ABX Belgium Distribution mostly handles shipments in the Benelux region, with only a small percentage of exports, GLS is positioned as a parcel service provider that operates throughout Europe. “Today’s transaction means we will be able to combine GLS’ European competence with ABX Belgium Distribution’s regional strength”, explains Rico Back, CEO of GLS B.V., Amsterdam. “For GLS, attaining market leadership in Belgium means that the network in central Europe is being decisively strengthened. For ABX Belgium Distribution, the link to the GLS European network will result in new growth opportunities.”

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Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.

 

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