Tag: Courier/Express/Parcels

FedEx raises ground, home delivery rates by 4.9 percent

Posted by | Dec 5, 2006 | |

FedEx Corp. (NYSE: FDX) will increase standard list rates for FedEx Ground and FedEx Home Delivery shipments by an average 4.9 percent on January 1.

Rival United Parcel Service Inc. (NYSE: UPS) will raise list rates by 4.9 percent for ground shipments and 4.9 percent for air express shipments, when factoring in a 2 percentage point reduction in fuel surcharges.

FedEx announced last month that rates for its FedEx Express shipments in the United States and for export will increase by 3.5 percent at the first of the year, when a decrease in fuel surcharges of 2 percentage points is factored in.

The company also will begin adding other transportation-related surcharges, such as those for rural or home delivery, to total costs before figuring fuel surcharges on FedEx Ground shipments.

In February, FedEx Ground will begin using a “dimensional weight system” for figuring rates on large but relatively lightweight packages, rather than relying on weight alone.

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DHL among the best regional contact centres

Posted by | Dec 5, 2006 | |

DHL won the Bronze Award for “Best Contact Centre of the Year (Under 50 Seats)” at the Regional Contact Centre Awards 2006 held in Singapore recently. The annual awards ceremony was organised by the Contact Centre Association of Singapore (CCAS) and represented joint associations of contact centres in China, Hong Kong, Malaysia and Singapore. DHL was also presented the “Best Contact Centre Below 50 Seats” award in 2006 and in 2004 by the Contact Centre Association of Malaysia (CCAM) as well as the Asia Pacific Merit Achievement and CS Excellent Award, the company said in a statement here today. Country manager, DHL Express Malaysia, Sam Leong said DHL was very delighted that the company had once again been acknowledged as one of the most outstanding contact centres in the region. “This accolade reaffirms our commitment to provide excellent customer service and underlining DHL Malaysia’s contribution to its overall operations in Asia Pacific,” he added. The DHL Contact Centre is part of the DHL Express Customer Service team that operates 24 hours a day to support DHL Express Malaysia customers.

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The 'Big Orange's' Green Revolution

Posted by | Dec 5, 2006 | |

TNT has today taken a major step forward in its efforts to make the planet greener and cleaner.

TNT Express and TNT Logistics, in partnership with Smith Electric Vehicles, has unveiled the world’s first high performance 7.5-tonne zero emission electric vehicle, due to go into service in London.

Two TNT vehicles, both ‘Newton’ models, will be the first ever in their class that can compete with their diesel equivalents – but without the polluting effects of ‘controlled’ (i.e. nitrogen oxide and particulate matter) and CO2 emissions.

TNT’s vehicle will operate from the company’s Barking depot, while the TNT Logistics model will be based at its Starbucks operation in Basildon, Essex.

If the green trial proves successful, TNT will consider adding 200 other zero emission vehicles to its fleet to serve in other urban locations in the UK. This would result in significantly reduced controlled and CO2 emissions and consolidate TNT’s position at the top of the ‘green league’ in the transportation sector.

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DHL and IBM develop IT logistics platform for Karstadt

Posted by | Dec 5, 2006 | |

DHL Exel Supply Chain, the logistics specialist at Deutsche Post World Net, and the IBM business consulting firm Global Business Services have jointly developed a new IT-based warehouse-management solution for Karstadt Warenhaus GmbH. The value of the euro-denominated contract is in the double-digit range. Starting in mid-2008, 11 DHL locations will be equipped with the new solution, known as system platform logistics. Once the system goes into operation, Karstadt will profit from significantly improved logistics processes and falling costs.

In 2005, DHL took over responsibility for major portions of KarstadtQuelle’s logistics, including the distribution logistics for Karstadt Warenhaus GmbH. With the introduction of the new system platform Logistics, such core logistics processes as receiving goods, warehousing, picking, distributing and shipping goods will be modernized from the ground up. One single platform will administer and manage these processes. It will replace around 20 outdated systems, and provide enormous flexibility thanks to its modular design and guaranteed future. It will be initially used in all DHL locations where logistics services for Karstadt Warenhaus GmbH are provided.

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Deutsche Post plans changes in parcel delivery

Posted by | Dec 4, 2006 | |

It is reported that Deutsche Post, the German national postal services provider, is planning to merge the parcel and mail shipment divisions and outsource other divisions of the parcel delivery division to external companies. It is feared that these drastic changes will entail further job cuts at Deutsche Post. From early 2007, the company does not intend to employ its own staff at 280 areas in parcel delivery. It is said that the operating division will be most affected, as so-called joint delivery, that is the combined delivery of mail and parcels by mail deliverers, is to be extended. Redundancies are ruled out until the start of 2008, however, owing to the employment pact agreed with German trade union Ver.di.

The parcel sector has come under great pressure from competition, whereas the mail sector accounts for the majority of the company’s profit. Last year, the company had turnover of 44.6bn euros, of which 12.9bn euros came from the mail division, and 18.3bn euros from the express division, which deals with parcel delivery.

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