Tag: Courier/Express/Parcels

Cargo jets carry some risks along with shipments – Group boosts effort to educate senders about unsafe packages

Posted by | Nov 20, 2006 | |

A woman walked into Bruce Bernstein’s Pompano Beach, Fla., parcel shipping store with a box that she said had to arrive before July 4th. Inside were 28 pounds of fireworks, bottle rockets and illegal, high-powered firecrackers known as M-80s.

“It would have taken down a plane no problem,” says Bernstein, recalling an incident from two summers ago that underscores the difficulties private shippers have with keeping hazardous materials off planes.

The Associated Mail and Parcel Centers, which represents over 3,000 small shipping centers, estimates that each year thousands of packages like this one slip unnoticed onto planes all over the USA. The leading industry trade group and the government have stepped up efforts to educate the public about shipping flammable goods.

The rapid growth in shipments has made it increasingly difficult to police what goes into packages that crisscross the nation, the association says. Its members are small stores that pack items and funnel packages to the large shipping companies. They handle 29 million packages a year.

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Partnership delivers a winning performance

Posted by | Nov 17, 2006 | |

One of the UK’s mailroom experts has won a customer service award in partnership with insurance giant Royal & SunAlliance.

TNT Managed Services – a division of Britain’s leading business-to-business express delivery operators, TNT – collected top honours in the Customer Service category at the coveted British Institute of Facilities Management (BIFM) Awards held at the Grosvenor House Hotel in Park Lane, London.

Since 2004, TNT has been responsible for the management of all 16 Royal & Sun Alliance’s mailroom locations in the UK, as well providing an inter-branch mail distribution service covering 21 sites.

First-class standards in performance provided by TNT exceeded agreed performance indicator levels, prompting Royal & SunAlliance Facilities Management Service Manager Stuart Boardman to comment: “TNT have not only set a benchmark for the implementation and delivery of outsourced services, they also set a very high standard within our supply chain solutions.”

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DHL reaches half a million packstation users

Posted by | Nov 17, 2006 | |

Half a million customers are now using DHL’s Packstation service. Christine Schnellhammer from Munich was the 500,000th customer to sign up for the innovative automated parcel service. The degree of acceptance among customers demonstrates that what began as a DHL pilot project four years ago has proven to be a successful, nationwide 24/7 service.

“Strong customer response is motivating us to pursue a determined expansion drive for Packstation”, says Steffen Frankenberg, DHL’s Packstation project manager. The first Packstation machines for private customers were set up in Dortmund and Mainz in January 2002.

Since then their number has gone up and up. Today, more than 700 Packstation machines are in use in over 120 towns and cities, with around 30 more by the end of 2007.

Packstation enables registered customers to collect and send off small packets and parcels 24 hours a day, seven days a week. As soon as a shipment is ready for collection customers are sent a text message or e-mail. For customers sending parcels via a Packstatio, parcel stamps are available for sale at the machine.

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UPS Announces 2007 Rates. New Pricing to take effect after 2006 holiday shipping season

Posted by | Nov 17, 2006 | |

UPS today announced new list rates for 2007, including an average 4.9 percent increase for ground shipments and a net average increase of 4.9 percent on all air express and U.S. origin International shipments.

The increase for air express and international shipments is based on a 6.9 percent increase in the base rate, less a 2 percent reduction in the current fuel surcharge. The new rates will be posted online at UPS.com on Dec. 1 to provide customers details about changes to specific products and zones and will take effect on Jan. 1, 2007, after the 2006 holiday shipping season.

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DHL launches GTS to simplify international trade

Posted by | Nov 17, 2006 | |

Express and logistics company DHL today launched a new service, Global Trade Services (GTS), to facilitate trade through international shipping by managing duty regulations and business processes.

The service for the company’s customers in the Asia Pacific region caters to the needs of international shippers looking at streamlining their logistics process, a company release said.

“Leveraging DHL’s trade facilitation expertise, customers will be able to reduce the complexity, risks and costs of international shipping and do more business,” DHL Express CEO Scott Price said.

The service would provide trade solutions apart from the company’s core transportation offerings and would enable shippers to trade internationally with greater control, increased transparency and efficiency, he added.

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