Tag: Courier/Express/Parcels

PalletFORCE has appointed Kay Gooch as Network Sales Co-Ordinator

Lichfield-based PalletFORCE, one of the fastest growing palletised distribution networks in the UK, has underlined its success with the appointment of Kay Gooch as Network Sales Co-ordinator.

Reporting to Trevor Mudd, Marketing and Business Development Manager, Kay will have responsibility for supporting the external sales team in lead generation, promoting the development of the PalletFORCE brand and assisting the Network’s sales and marketing functions.

For the past seven years, Kay has worked in a telesales role for an external marketing company, working within several sectors of the transport, automotive and service industries. She has extensive customer service and financial experience and also brings knowledge of field sales and promotional work.

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SHKP to invest in air cargo complex project in Shanghai

Sun Hung Kai Properties (0016.HK, SHKP) is said to invest in the west air cargo complex (phase II air cargo complex) of Shanghai Pudong International Airport. The news has been confirmed by both parties.

A senior official of Shanghai Airport Authority (SAA) said that the air cargo complex project has been divided into several small projects and SHKP might invest in one of the projects.

The official also said that Hong Kong Airport Authority would not invest in the project as it originally planned to.

It has not been fixed yet as to the share proportion of SHKP, but both parties has primarily agreed that SHKP could take 5% shares of the air cargo complex.

UPS and DHL, the global express service giants, had also singed agreements with Pudong Airport to invest in the project.

SHKP, the Hong Kong-based real estate developer, is engaging in air logistics.

It has already invested in an air transport center in Hong Kong International Airport and has the plan to invest in the third air cargo complex in Hong Kong.

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IP Telephony in TNT Express Poland

TNT Express Poland, branch of one of the world’s leading business to business express delivery company, has implemented the IP telephony system.

The IP telephony system covers all offices in Poland, making up a total near 500 users. The system implemented by TNT Express Poland is a response to a corporate program designed to unify customer service standards. Poland is the first country where TNT has addressed the challenge of implementing a project with such a high level of distribution.

– This pioneering solution allows the company to capture actual flexibility in phone call management. We have fulfilled the crucial factor to further territorial expansion of TNT Express Poland – says Robert Mianowski, General Manager TNT Express Poland.

This unification of telecommunications system entails a number of benefits also for the TNT clients, including reduced call centre waiting times. If the number dialed is busy or the client makes a call outside working hours, the system automatically searches for an available agent in other branches. This is of crucial importance in many situations, including accumulated calls from clients in one branch. The possibility to monitor the service in real time and to make immediate changes in configuration allows eliminating problems and consistently improving the quality of services provided.

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Austrian Post in exclusive talks to buy German firm trans-o-flex

Austrian Post announced today that it is in exclusive negotiations to buy German express firm trans-o-flex, its European parcels cooperation partner. The stock exchange listed Austrian postal operator said it was in talks with the company’s current owners, the private equity funds of Odewald & Compagnie and the Alpha Group. No further information was released. Austrian Post and trans-o-flex agreed a wide-ranging cooperation deal at the end of 2005 following earlier speculation that the postal operator wanted to buy the expanding German specialist logistics company.

Under the cooperation agreement, Post Austria joined the trans-o-flex Eurodis network, providing parcel delivery services in Austria and various south-eastern European countries where it has subsidiaries. In return, Trans-o-flex distributes the Austrian post office’s parcels in Germany. The Eurodis network covers about 20 European countries through a range of partnership agreements.

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UPS expands HQ at Philippines' Clark into Intra-Asia hub

US-based United Parcel Service (UPS) has expanded its headquarters for US$1.4 million and converted it into its Intra-Asia hub.

The formal conversion of UPS-Clark as Intra-Asia hub was highlighted with the launching of UPS fourth annual global volunteer week conducted in barangay (community village) Cauayan here with some 300 of its Philippine-based employees participating. The UPS-Clark 16,500-square-metre area in the 2,500-hectare Diosdado Macapagal International Airport are worth some USD7 million but the network costs about USD300 million including value of aircraft.

UPS-Clark has 120 weekly incoming and outgoing flights between such routes as Hong Kong, Cologne, Dubai, Taipei, Kansai, Cebu, Narita, Kuala Lumpur, Penang, Beijing, Shanghai, Singapore, Shenzhen, Incheon and Mumbai.

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Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.

 

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