Tag: Courier/Express/Parcels

DHL Express starts up local delivery services

DHL Express, the filial of German giant Deutsche Post World Net, yesterday formally arrived on the Colombian map for local operations in competition with national rivals such as Servientrega, TCC and Coordinadora. Antonio Arranz, the director of DHL Express in Colombia, has revealed that the multinational will invest USD15mil over the next five years on establishing itself locally. The money will go on vehicles, scanners etc.

DHL Express should boast a Colombian workforce in excess of 1,000 for 2011, doubling its current size. The firm’s new Servicio Expreso Nacional will initially be directed at the corporate sector before incorporating private citizens. DHL Express will cover 130 destinations at first for packages of up to 70 kilos. DHL Express already has 2,500 clients locally for imports and 4,000 for exports.

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NewVoiceMedia congratulates Parcelforce Worldwide on achieving finalist status in 'Best Use of Technology' award at European Call Centre Awards 2006

On-demand business telephony and hosted contact centre services provider, NewVoiceMedia, is delighted that Parcelforce Worldwide is a finalist in the ‘Best Use of Technology’ award at the European Call Centre Awards at Call Centre Expo 2006.

Parcelforce Worldwide received this recognition for its Customs Charge Recovery System (CCRS) in a category where the judges’ criteria included uniqueness of implementation, financial benefit and a tangible improvement in customer experience, as well as enhancement in agent experience.

The CCRS, which was developed by NewVoiceMedia, enables Parcelforce Worldwide’s non-contract customers to pre-pay customs charges on international packages via the telephone or web prior to delivery, saving time for the company and the customers, reducing warehousing costs and improving cash flow.

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TNT awarded five-year contract by Pitney Bowes for undisclosed sum

TNT NV said that its Logistics division has been awarded a five-year contract by US mailstream company Pitney Bowes. Financial details were not disclosed.

TNT will handle logistical services for Pitney Bowes from its site in Belgium from the fourth quarter onwards.

The TNT Logistics division was recently sold to Apollo and is awaiting completion of the sale.

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