DHL Express launches Easy Shop Online in Kenya
DHL Express Kenya has introduced ‘DHL Easy Shop’, that offers consumers a solution to shopping online and receiving goods from the USA.
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DHL expands coverage for urgent deliveries in Russia
DHL’s Time Definite service expanded with over 10 000 new city pairs opened for Domestic Express 9:00 and Domestic Express 12:00 in the Russian market this year. This wide level of coverage for pre-9 and pre-12 services is unmatched by any of DHL’s competitors in the Russian market. It gives customers an unprecedented opportunity to deliver business materials to their customers in cities such as Noyabrsk in Siberia’s oil and gas heartland and Nakhodka, a port on the Pacific coast, with added urgency and reliability.
“DHL Express Russia started preparations for the geographical expansion of its Domestic Express 9:00 and Domestic Express 12:00 products around 3 years ago, and the rapid broadening of our coverage in 2008 reflects the intensive work by our Product Group, Operations, Customer Service and regional staff in particular,’ noted Natalia Bochkova, Head of Commercial Russia, ‘We expect that the investments we have made in all the process, equipment and performance measurements will provide services to the Russian market with on-time delivery as expected by our customers. We’re proud to be the first company in Russia offering this unique product range and coverage.’
The extensive expansion of Time Definite products responds to the growing demand for higher service levels amongst Russian customers as they increase their volumes in the Russian regions outside of Moscow and St. Petersburg. The extended service puts DHL in the lead in an increasingly competitive growth market.
Read MoreQuintiq completes software installation at DHL Express Singapore
Quintiq, a provider of advanced planning and scheduling systems, has said that it has completed the installation of Parcel and Express Planning Solution at DHL Express Singapore.
Quintiq has said that APS will ultimately provide all DHL Express operations throughout Asia-Pacific with advanced planning and scheduling capabilities for their courier dispatching processes, in their overall express parcel services.
Development of the Quintiq software for DHL Express in Malaysia is now underway, with implementation expected to be completed during Q2, 2008. India, China, Hong Kong, Australia and other countries in the region are scheduled to go live through the rest of the year and early 2009, the company has said.
Oliver Facey, vice president of operations programs for Asia Pacific at DHL Express, said: “The kind of improvement that we have already seen in dispatching efficiency is a direct result of the increased visibility and automation provided by the Quintiq solution. Although the solution has only just gone live, we are pleased by these preliminary results.”
Read MoreUPS will have no presence at local hub
A spokesperson for United Parcel Service (UPS) said Friday the shipping giant will “unequivocally” not use the Wilmington hub in any way if an agreement with DHL is inked.
Norman Black, director of global media services, talked to the News Journal Friday from the UPS headquarters in Atlanta, Ga.
“Anything involving the future of that hub in Wilmington has got to be addressed to DHL. It’s their facility, their operation, their network, the thing that they’re changing. The only thing I can tell you unequivocally, is no, UPS is not planning on doing anything in Wilmington,” Black said.
He mentioned it was discussed at the press conference last week in Bonn, Germany, that if UPS is hired to take over DHL’s air transport, the agreement implicitly states it is based on using UPS’ existing air network.
The agreement may mean the direct loss of at least 8,200 employees in the southwest region of Ohio, according to local and state of Ohio public officials.
UPS and DHL announced the two major transportation companies are in talks over a 10-year agreement worth USD 1 billion annually.
UPS has six hubs, with the main global hub at Louisville, Ky. and other hubs in Ontario, Calif.; Dallas, Texas; Rockford, Ill.; Columbia, S.C.; and Philadelphia, Penn.
Black foresees no new information being available for two to three months while lawyers in the United States and Germany work behind the scenes on a final contract. After that is complete, the companies will build an operational plan.
Read MoreDHL deal with UPS faces scrutiny from American Postal Workers Union
Deutsche Post World Net’s plans to restructure its DHL US Express business, announced last week, have come under scrutiny from the American Postal Workers Union and other lawmakers.
The transport and logistics company working towards a contract with UPS to provide airlift for its domestic and international shipments in North America. In the proposed agreement DHL will no longer use air carriers ABX and ASTAR. The two air carriers stand to lose as many as 8,200 jobs at the Wilmington Air Park.
“[An employee strike is] not something we’re anticipating,” said Jonathan Baker, a spokesperson for DHL. “We’re working closely with all of our partners to continue services and we have received assurances from both companies that they will continue to operate without any impact to the business.” ASTAR forwarded inquiries to DHL.
However, Baker went on to say that DHL may not be pulling out of Wilmington completely. “We will be transitioning the domestic air volume to UPS, which we believe will expect greater reliability,” he said, “but we will have a continuing need for operations at the DHL air park in Wilmington.”
He explains, “[The park] not only serves as a domestic air volume sorting facility but also handles ground volume and clears and sorts our international package volume. There is no decision yet as to where those operations will be located. It’s possible they will continue in Wilmington.”
In total, this plan could cost upwards of USD 2 billion. DHL said it would decrease its infrastructure network in the US by 30% and reduce its ground linehaul network by 18%. Pickup and delivery routes will decrease 17%.
According to UPS the agreement, when finalized, will provide the company with USD 1 billion in additional revenue.
DHL plans to cut its 40,000-stong staff by 4%.
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