Tag: DHL

DHL Express announces new CEO for UK and Ireland

Posted by | May 2, 2008 | |

DHL Express announced the appointment of Ken McCall as CEO of its UK and Ireland operations.

Previously Managing Director of Network Operations for DHL Express Europe, McCall was responsible for the management of the most significant network change in DHL Europe’s history, the move of its intercontinental hub from Brussels to Leipzig. This experience together with his in-depth knowledge of the industry ensures McCall can further establish DHL Express’ leadership in this dynamic key market.

DHL Express is the UK market leader in express delivery and therefore the UK and Ireland represent one of the company’s key business regions throughout Europe. Within the UK DHL Express employs over 9,000 staff and oversees almost 92 million shipments a year.

Prior to joining DHL in 2004, McCall spent 25 years at TNT working in various international roles, including a series of senior management roles in Asia, most notably as CEO of TNT in China.

McCall is a member of DHL Express’ European Management Board and in his new role will report directly to Scott Price, CEO of DHL Express Europe.

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DHL Express employees ratify Teamster national labor agreement

Posted by | May 2, 2008 | |

DHL Express U.S. employees represented by the International Brotherhood of Teamsters voted to ratify a new, historic national labor agreement between the Teamsters and DHL yesterday. The national agreement’s approval, following three weeks of voting among the affected employees’ groups, puts in place a five-year deal between the express package delivery company and the Union that represents the vast majority of its employees who handle customer shipments.

The new national collective bargaining agreement applies to practically all DHL’s unionized operations nationwide. The deal provides for increased operational flexibility that allows DHL to enhance labor resources management and improves its competitive position. It also provides for annual wage and benefit increases for DHL’s Teamster-represented workforce.

The agreement, covering approximately 10,000 DHL employees, also signifies a new chapter in the relationship between DHL and the Teamsters, which has steadily evolved since DHL acquired Airborne, Inc., in 2003.

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DHL banks on new solutions to draw more SME clients in Malaysia

Posted by | May 1, 2008 | |

DHL Malaysia expects bigger contribution from the growing small and medium enterprise (SME) segment with its SME Logistic Solutions initiative.

The initiative, which combines the services of DHL Express, DHL Global Forwarding and DHL Exel Supply Chain, would drive DHL’s plan to support local SMEs venturing abroad, said DHL Express (M) Sdn Bhd country manager for Malaysia and Brunei, Sam Leong.

He said DHL SME Logistic Solutions, which positioned DHL as local SMEs’ trade facilitator of choice, had received good response since its launch in February.

DHL launched yesterday the second phase of the initiative whereby a Malaysian SME success story and the personalities who have ventured overseas are highlighted quarterly in workshops featuring a series called SME Success.

The workshops, including roadshows, would be held in SME “hotspots” like Seri Kembangan and Balakong in the Klang Valley, and Penang and Johor, Leong said after the launch yesterday.

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Spree of acquisitions on courier service market in Romania

Posted by | Apr 29, 2008 | |

The Romanian courier services market has seen several acquisitions since the beginning of the year that have introduced major players such as UPS and the French Post Office on the domestic market, while the German Post Office has strengthened its position, and the Austrians remain interested in the market. So what is in store for the courier services industry?

Domestic couriers had announced as early as two years ago that they planned to attract strategic investors or investment funds to further develop some businesses on one of the most dynamic markets in Romania

Still, the first deals were only clinched as late as at the beginning of the year. The spree of acquisitions started with the direct entrance of UPS in Romania, through the acquisition of Trans Courier Service, and continued with the biggest deal sealed so far on this market, the sale of Cargus to DHL.

While the German Post Office provider acquired Cargus to strengthen its presence on the market, the French Post Office in turn took over a company to enter the Romanian market. Thus, the courier service unit GeoPost and Turkey’s Yurtici Kargo took over 80% in Pegasus, in a deal ZF estimates at 6-9m euros.

Domestically, sale announcements also came from TCE Logistica and Curiero. While TCE representatives are preparing to start talks, Curiero has already reached an agreement with Asesoft for a 25 pct stake.

Smaller companies on the market, such as Sprint Courier, Concorde Courier, Alo Courier, Nemo Expres and Roexpres, are also likely to be the target of some acquisitions in the following period considering the large investments required to support growth and remain competitive.

In addition, a rising number of foreign shipping, courier and logistics companies are interested in the domestic market, which includes the Austrian Post Office.

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DHL and Borderlinx partner to simplify international e-commerce

Posted by | Apr 29, 2008 | |

Delivery and logistics company DHL International GmbH and U.K.-based Borderlinx, a company that helps businesses ship goods from a number of suppliers, have partnered to assist U.S. e-retailers selling internationally. The deal aims to make it easy for U.S. e-retailers to ship abroad, and for foreign consumers to know how much they will pay for shipping.

Under the agreement, U.S. online retailers can integrate directly with Borderlinx to make their products available to the international marketplace. The integration provides web merchants with such services as order fulfillment and warehousing and shipping and delivery services out of DHL’s primary ground hub in Wilmington, OH, to any of the 225 countries and territories to which DHL ships. The hub location allows easy access to international flights, as well as late cut-off times for orders, according to DHL.

The five-year deal is aimed squarely at what Borderlinx founder Neill O’Sullivan says is huge demand among international consumers to shop U.S. e-commerce sites. Only a small percentage of the top 500 U.S. Internet retailers ship internationally, and O’Sullivan says the deal removes two key barriers preventing U.S. e-retailers from doing so—the inability of U.S. online retailers to easily sell and ship to foreign consumers, and the reluctance of an international shopper to complete a purchase without knowing the shipping fee.

When a U.S. merchant ties into the U.S. DHL/Borderlinx platform, consumers from abroad will see an international shipping button during the checkout process. A click of that button passes the transaction to Borderlinx, which calculates the total cost of getting the order from the merchant to the international customer, including the product price, the shipping costs and a Borderlinx service charge of about 10% of the product price.

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