Tag: DHL

DHL signs new agreement with Borderlinx to improve global ecommerce (U.S)

Posted by | Apr 21, 2008 | |

DHL announced a new five-year agreement with Borderlinx, a U.K.-based provider of cross-border e-commerce solutions. The new agreement between DHL and Borderlinx gives shoppers outside the U.S. the ability to order products from any U.S. Internet retailer. The Borderlinx solution also provides simple access to a global marketplace for US internet retailers who have previously only offered delivery within the U.S. marketplace.

U.S. Internet retailers can integrate directly with Borderlinx to make their products immediately available to the international marketplace. Borderlinx provides internet merchants with payment solutions, order fulfillment and DHL delivery services for product delivery to any of the 225 countries and territories served by DHL.

All purchases are sent to and stored at DHL’s primary air and ground hub in Ohio until the customer requests delivery. One consolidated delivery of purchases saves consumers significantly on import fees, duties and transportation charges.

DHL Solutions will provide full-service warehousing and fulfillment services including product storage, picking, packaging and consolidation of customer products for Borderlinx at the DHL hub in Wilmington, Ohio. Hosting operations on-site at the DHL hub in Wilmington, Ohio allows for direct access to international flights and late cutoff times. DHL’s logistics solutions will scale to adjust to retail cycles throughout the year.

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Deutsche Post's DHL struggles with delays new Leipzig hub

Posted by | Apr 18, 2008 | |

Deutsche Post World Net AG’s express unit, DHL, is struggling with delays at its new cargo hub in Leipzig, Die Welt reported, citing pilots’ comments in internet forums.
The newspaper quoted a spokesman for the German mail services company as saying everything is going according to plan.
Deutsche Post plans to inaugurate the 300 million euro Leipzig hub, its third global hub after Hong Kong and Wilmington, United States, officially on May 26.
The report said pilots have claimed that ground staff at the new hub has not yet been sufficiently trained.
It alleged some flights have been redirected to Brussels, DHL’s previous hub.
The start-up of DHL’s Wilmington hub was delayed by several months, putting pressure on the start of Deutsche Post’s U.S. express operations, which have posted unspecified losses since the company entered the market in 2004.

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DHL launches the international initiative

Posted by | Apr 17, 2008 | |

DHL is launching the international initiative “Discover Logistics” on the inaugural nationwide “Logistics Day”. The aim of the initiative is to make this fast growing industry accessible to as many young people as possible and inform them about the international career prospects which the logistics industry offers.

On the internet site www.dhl-discoverlogistics.com, people can sign up for “DHL Fast Forward – The first worldwide Logistics Business Simulation” and get started on the tasks from the first level of the game.

During the business simulation, teams are assessed by a top-class jury from the worlds of business, science and media. The winners will receive attractive prizes with a total value of over EUR 50,000. These include management training, travel vouchers and an access-all-areas pass, plus VIP tickets, to top logistics projects like Formula 1 events and IMG Fashion Weeks.

All finalists invited to Post Tower, Deutsche Post World Net HQ, have the chance to meet top management and get a glimpse behind the scenes of some of the world’s most spectacular logistics projects. The accompanying entertainment program includes a high-ranking reception in the Foreign Office in Berlin.

Aside from being able to compete in the virtual game, visitors to the www.dhl-discoverlogistics.com internet portal are also offered a wide range of multimedia and interactive information compiled in cooperation with Darmstadt Technical University.

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Deutsche Post's DHL to shut Bochum site after Nokia plant closure

Posted by | Apr 16, 2008 | |

Deutsche Post World Net AG.’s DHL unit will shut down its site in Bochum, eliminating 230 jobs, after major client Nokia Oyj decided to close its factory in the western German city, a spokesman for DHL said, partially confirming a report in Westdeutsche Allgemeine Zeitung.

Nokia in January said it will close its Bochum plant this summer because it is too expensive to operate there. The bulk of production will be transferred to a lower-cost Romanian factory, which started up in the first quarter.

The spokesman declined to confirm that the DHL site’s 230 workers will receive their notice within the coming two weeks.

The newspaper also reported that the site will be shut down on June 30, and that the company plans to pay workers half a month’s pay as severance.

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Senior Customer Service Executive joins DHL Express (U.S)

Posted by | Apr 16, 2008 | |

DHL announced the appointment of Lisa Shardon as Vice President of Customer Relations for DHL Express USA. Shardon started her responsibilities with DHL late last year, and as head of DHL’s Customer Care group is accountable for enhancing overall customer satisfaction, managing the company’s customer care centers and driving improvement across DHL’s customer interaction channels. Shardon reports to Manny Fernandez, executive vice president of customer experience, DHL Express USA.

DHL is engaged in a comprehensive global effort to enhance all aspects of the customer experience, with a particular focus on key customer points of contact and is implementing cross functional initiatives to ensure a superior experience at every critical customer touch-point. Among other responsibilities, Shardon is helping to advance DHL’s online and offline service channels.

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