Tag: DHL

DHL and Borderlinx partner to simplify international e-commerce

Posted by | Apr 29, 2008 | |

Delivery and logistics company DHL International GmbH and U.K.-based Borderlinx, a company that helps businesses ship goods from a number of suppliers, have partnered to assist U.S. e-retailers selling internationally. The deal aims to make it easy for U.S. e-retailers to ship abroad, and for foreign consumers to know how much they will pay for shipping.

Under the agreement, U.S. online retailers can integrate directly with Borderlinx to make their products available to the international marketplace. The integration provides web merchants with such services as order fulfillment and warehousing and shipping and delivery services out of DHL’s primary ground hub in Wilmington, OH, to any of the 225 countries and territories to which DHL ships. The hub location allows easy access to international flights, as well as late cut-off times for orders, according to DHL.

The five-year deal is aimed squarely at what Borderlinx founder Neill O’Sullivan says is huge demand among international consumers to shop U.S. e-commerce sites. Only a small percentage of the top 500 U.S. Internet retailers ship internationally, and O’Sullivan says the deal removes two key barriers preventing U.S. e-retailers from doing so—the inability of U.S. online retailers to easily sell and ship to foreign consumers, and the reluctance of an international shopper to complete a purchase without knowing the shipping fee.

When a U.S. merchant ties into the U.S. DHL/Borderlinx platform, consumers from abroad will see an international shipping button during the checkout process. A click of that button passes the transaction to Borderlinx, which calculates the total cost of getting the order from the merchant to the international customer, including the product price, the shipping costs and a Borderlinx service charge of about 10% of the product price.

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DHL honored with Asia Platinum Award by Reader's Digest for fourth consecutive year Awarded nine Platinum and Gold Awards across seven markets in region

Posted by | Apr 28, 2008 | |

DHL has once again been voted as one of Asia’s most trusted brands in the ‘Airfreight/Courier Service’ category at the 10th annual Trusted Brands Awards 2008, organized by Reader’s Digest. The company has, for the fourth consecutive year, received an Asia Platinum Award, in addition to the three Platinum and five Gold awards garnered across seven countries surveyed.

The prestigious award wins further strengthened the DHL brand equity as consumers clearly associate the company with attributes that are of utmost importance to them – trustworthiness, credibility, quality, value, understanding their needs and innovation.

Besides the Asia Platinum Award, DHL received the Platinum Award in Hong Kong and Singapore, as well as the Gold Award in Malaysia, Philippines, Taiwan and Thailand in the same category. In India, DHL and Blue Dart, part of the DHL group, each garnered a Gold Award. Platinum awards in Hong Kong and Singapore are repeated wins; Hong Kong for the fifth year running and Singapore for the second successive year.

Respondents who took part in the survey, through email and telephone interviews, nominated their most, single trusted brand. DHL’s excellent showing in the survey shows that its brand name registers top-of-mind awareness among consumers. DHL attributes this appeal to its strong brand presence, extensive network infrastructure, and the active community activities that it regularly and consistently participates in these countries and beyond in Asia Pacific.

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DHL: big relocation

Posted by | Apr 25, 2008 | |

Within three days the newly relocated DHL changed the volume statistics at Bratislava airport. Within 72 hours this international air express transportation company delivered to and from the airport more goods than had been transported via the airport in three months.

Everything changed on March 31. As of this day DHL flights fly from Bratislava rather than Vienna. This change was a part of another major change regarding DHL air logistics in Europe.

Its transloading and sorting hub at Brussels airport was overloaded and could not expand anymore. Therefore Deutsche Post World Net, the owner of DHL made a radical decision in 2004.

In spite of trade unions’ objections, a strike and political pressure in Brussels it found a greenfield site close to Leipzig airport and invested 300 mil. EUR in a new European hub.

It built a 400-metre warehouse with a fully automated sorting line that can handle 100-thousand packages and letters within an hour as well as a terminal for 60 aircraft, a hangar, fuel tanks, parking for trucks for deliveries to Germany and neighbouring countries, a railway terminal and offices.

These are unloaded quickly, sorted and within a few hours the deliveries are sent on to their destinations by plane or truck. And this is repeated each night: two thousand tons of freight. One of the planes delivers the freight for Slovakia, Austria and the Czech Republic at five o’clock in the morning. But it no longer lands in Vienna but in Bratislava.

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TNT and DHL expand in Brazil

Posted by | Apr 25, 2008 | |

TNT CEO Peter Bakker told the business newspaper Valor Economico that the Dutch group planned to invest EUR 100 million in Brazil over the next 5-10 years to extend its market leadership. Following the acquisition of the domestic express market leader Mercurio in January 2007, he did not exclude further acquisitions.

Investment will be made in new vehicles, storage and distribution centres, enhanced call centre technology and an intra-regional road network, he said. Mercurio’s fleet will be increased from 1,500 vehicles to about 1,900.

Roberto Rodrigues, head of TNT Brazil and Mercurio, said the company’s volumes, including European traffic, were growing so fast that TNT was considering operating exclusive cargo flights between Brazil and Europe. A possible re-branding of Mercuro to TNT will be decided on in mid-2008.

Meanwhile, DHL is launching two new time-definite services for international deliveries from Brazil to the US and other Latin America countries, the Gazeta Mercantil reported. Until now, DHL Express has offered its DHL Express Worldwide, with delivery by the end of the next working day, to customers in Brazil.

The new DHL Express 10:30 service provides next-day delivery to US destinations by 10:30 backed by money-back guarantees. The DHL Express 12:00 service offers next-day delivery by 12:00 to eight Latin American countries, including Argentina, Chile and Mexico, the newspaper reported.

Juliana Vasconcelos, marketing director of DHL Express in Latin America, said that by delivering documents or goods on a time-definite basis, DHL customers or their clients would be able to speed up their decision-making to the same working day.

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DHL honored with Asia Platinum Award by Reader's Digest for fourth consecutive year

Posted by | Apr 24, 2008 | |

DHL has once again been voted as one of Asia’s most trusted brands in the ‘Airfreight/Courier Service’ category at the 10th annual Trusted Brands Awards 2008, organized by Reader’s Digest. The company has, for the fourth consecutive year, received an Asia Platinum Award, in addition to the three Platinum and five Gold awards garnered across seven countries surveyed.

The prestigious award wins further strengthened the DHL brand equity as consumers clearly associate the company with attributes that are of utmost importance to them – trustworthiness, credibility, quality, value, understanding their needs and innovation.

Besides the Asia Platinum Award, DHL received the Platinum Award in Hong Kong and Singapore, as well as the Gold Award in Malaysia, Philippines, Taiwan and Thailand in the same category. In India, DHL and Blue Dart, part of the DHL group, each garnered a Gold Award. Platinum awards in Hong Kong and Singapore are repeated wins; Hong Kong for the fifth year running and Singapore for the second successive year.

Respondents who took part in the survey, through email and telephone interviews, nominated their most, single trusted brand. DHL’s excellent showing in the survey shows that its brand name registers top-of-mind awareness among consumers. DHL attributes this appeal to its strong brand presence, extensive network infrastructure, and the active community activities that it regularly and consistently participates in these countries and beyond in Asia Pacific.

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