Tag: DHL

Amtrak Strengthens Management Team

Amtrak has appointed three new directors to its Operating Board as it gears up for the next phase of development. They will all report to Alan Jones, Amtrak’s Managing Director.

Phil Whitlock has been appointed IT Director, a new position created to reflect Amtrak’s continuing investment in state of the art technology, ensuring delivery of the best customer service. The latest developments include e-billing, credit card bookings and the phasing in of more than 1,000 new scanners for drivers and depots as part of its leading edge track and trace capability. The new on-line booking system, in partnership with NetDespatch, has just passed 10 million bookings.

Joe Dudley, who has recently returned to Amtrak after a spell at NetDespatch, has been appointed as Deputy IT Director.

The Sales and Commercial teams will be strengthened with the addition of Michael Hawkins as Commercial Director and Tony Hammond as Sales Director,. Michael has a significant track record in the parcels business, having worked for UPS for many years and more recently was with DHL Express. Tony has had a successful career in Royal Mail and TNT and was, until recently, Sales Director of DHL Mail.

As well as investing significantly in IT, Amtrak has restructured its depot network to make it more efficient, re-organised its trunking schedule, improved the efficiency of its C&D fleet, taken delivery of hundreds of new vehicles and greatly improved customer service.

Gerry Ruffell, who took on the role of Commercial Director when the business was acquired, will oversee the introduction of Tony and Michael into the business before moving on to other challenges.

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DHL Japan fuel cell car on display at FC Expo 2008

DHL and pilot user of the Daimler AG (DAG) vehicle was proud to contribute to the display of this environmentally-friendly vehicle by Mercedes-Benz Japan Co., Ltd. (MBJ) at the 4th Int’l Hydrogen & Fuel Cell Expo (FC EXPO 2008), which took place at Tokyo Big Sight from 27 – 29 February 2008. DHL has been using the model since July 2006 as part of its Green Logistics environmental initiative in Japan.

As part of DHL’s global green logistics initiative – launched in Japan in July 2006 – DHL Japan introduced the F-cell to its vehicle fleet. The F-cell, the world’s first mass-produced fuel-cell car, is modeled on the Mercedes-Benz A Class and is powered by compressed hydrogen. DHL has been testing the vehicle under actual working conditions by using it for the collection and delivery of documents in downtown Tokyo, especially in the bustling Otemachi district.

Data from the tests are collected by MBJ for use in systematic improvement and development of fuel-cell vehicles by DAG, the manufacturer. MBJ’s efforts are in accordance with the Japan Hydrogen & Fuel Cell Demonstration Project, which aims to verify and evaluate a variety of effects regarding the use of fuel-cell vehicles and hydrogen energy through actual use in business operations.

In Japan, DHL uses hybrid trucks and bicycles, as well as the F-cell vehicle, to help reduce its emissions of greenhouse gases.
DHL is steadily expanding its use of alternative fuels and promoting environmentally efficient transport methods in its ground, sea and air operations around the world.

The contract logistics arm of DHL – DHL Exel Supply Chain aims to reduce its CO2 emissions by facilitating partnerships between shippers and logistics suppliers under the Green Logistics Partnership Project.

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DHL Lebanon achieves record result in security audit

DHL Express, Lebanon achieved the prestigious TAPA security certification.

TAPA, the Transported Asset Protection Association is a professional association of high-tech industries, freight forwarders, integrators and consultants promoting higher security standards in the international shipping and air cargo industry. Certification is awarded only after a rigorous and detailed evaluation of freight security systems and procedures by independent auditors.

In achieving this accolade with a score of 99.42 pct, the highest in the region, DHL breaks its own previous TAPA certification of 98.86 pct previously held in the UAE, the highest among DHL facilities in Eastern Europe, Middle East & Africa (EEMEA).

“It is heartening to see the regional facilities of DHL continuing to set new benchmarks for the industry. DHL Express recognise that providing customers with a secure supply chain is critical to business effectiveness as well as our reputation as the world’s leading express and logistics solutions provider. The TAPA certification endorses our stringent security standards and adds improved value to the services we provide locally and globally,” said John Chedid, Country Manager, DHL Lebanon.

DHL now has 16 TAPA certified facilities in the region. The company has been investing substantially in human resources, state-of-the-art technology and infrastructure to secure the supply chain to the complete satisfaction of customers. The global security policies followed by Deutsche Post World Net (DPWN), the parent company of DHL, including security training for staff and state of the art security measures at all facilities, have assisted in the regional facilities regularly qualifying for TAPA certifications.

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Robinson engages DHL supply chain services (Malaysia)

DHL Exel Supply Chain has entered into a three-year contract with an option for a two-year extension to support retail group Robinson & Co with total warehousing and distribution services in Malaysia.

“Entrusting our supply chain management to DHL’s capable hands will allow us to focus on core competencies as we forge ahead with our efforts to leverage on our strengths to expand our presence in Malaysia,” said Robinson’s general manager for finance and administration, Shia Yew Peck, in a statement release via DHL yesterday.

DHL will provide logistics and supply chain solutions to all retail entities managed by Robinson in the country. These include the first Robinson store at The Gardens, Mid Valley, two Coast as well as two Trucco standalone stores at the Pavilion and Bangsar Village, four Marks & Spencer outlets at Suria KLCC, One Utama, The Gardens, Mid Valley City and Sunway Pyramid, and two Fat Face stores at The Gardens, Mid Valley and Bangsar.

The supply chain solutions include inbound management, picking, sorting, tagging, packing, distribution and professional inventory management.

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Teamsters, DHL in Tentative Labor Deal

The Teamsters union has reached a tentative labor agreement with DHL Express, a unit of Deutsche Post, the two sides said on Wednesday.

“This agreement is truly historic,” Brad Slawson, chair of the Teamsters national negotiating committee, said in a statement. “It is the first new national master agreement negotiated in the transportation sector in decades.”

The deal will be reviewed by the Teamsters and DHL members, who will then vote on it. The Teamsters said the deal would cover thousands of DHL employees nationwide.

“”We’re pleased that the parties have reached a tentative agreement and look forward to its ratification,” said DHL spokesman Richard Gibbs.

DHL has around 20,000 employees in the United States.

The company has struggled to make headway in the U.S. market, which is dominated by United Parcel Service Inc and FedEx Corp.

Most of the UPS work force is unionized, while only FedEx’s pilots currently have union representation.

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