Tag: DHL

DHL extends reach with Dh 1bn (USD 272 million) investment in the Middle East

DHL Exel Supply Chain, part of DHL logistics, is to invest about Dh1 billion (USD 272 million) this year in expansion projects for its business in the Middle East.

The investments will be carried out mainly in the UAE and Saudi Arabia to tap the growing demand for logistics services triggered by the booming trade in the two regional heavyweights.

The influx of capital into the sector is expected to boost the company’s standing as the number one supply chain operator in the region and help DHL meet its 40 per cent growth target for 2008 and 2009.

“DHL Exel is greatly focusing on the Middle East as one of the top three emerging markets after China and India. There is great potential for logistics services in the entire region, which calls for further investments in the logistics sector,” David Christmas, Middle East Managing Director for DHL Exel, told Emirates Business.

DHL Exel Supply Chain has been growing at an average of 35 per cent annually in the past three years and according to Christmas, the same level of growth is expected in the next five years.

DHL Exel operates in 16 countries in the Middle East but the largest share of its operations are in Saudi Arabia, where it foresees huge growth potential of the market. With 120 facilities across the region and 10,000 staff, DHL Exel is currently ranked number one in the region, with 10 per cent of the market, which is shared with several other players.

The company has four road hubs and two air hubs in the region, a fleet of 2,000 vehicles and 17 aircraft operated from Bahrain air hub to serve the GCC market and link it with East Asia and Europe. 1 AED = 0.272346 USD

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Global 3PL award for DHL

DHL has won the Global 3PL (third-party logistics) of the year award at the Supply Chain Asia Logistics Awards 2007.

According to a press release, DHL received the award at a ceremony held at the Hong Kong Convention and Exhibition Center.

The criterion for the award was customer service, product and service innovation, network and technology.

Chief executive officer, DHL Exel Supply Chain Asia Pacific, Paul Graham said “our objective was to provide customers with best-in-class outsourcing and logistics services.”

Supply Chain Asia magazine organized the event and readers of the magazine and a panel of experts have bestowed this accolade on DHL for its innovation, service excellence and commitment to providing customers with superior express and logistics solutions.

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DHL wins Freight Forwarder of the Year at STAT Times 2008

DHL has won the coveted Freight Forwarder of the Year award at the STAT TIMES International Awards for Excellence in Air Cargo, held in Mumbai. This award reinforces DHL Global Forwarding’s leadership position in the industry and further demonstrates its capability in meeting the increasingly complex air freight requirements by combining global presence with local knowledge, as well as its innovation, service excellence and commitment to providing customers with superior end-to-end express and logistics solutions.

As the market leader, DHL Global Forwarding offers competitive pricing for all time and cost requirements. A core element of DHL’s freight management service offering is the ability to move single or complex shipments by air, at any time and to any destination.

Other prestigious accolades that DHL has clinched in this segment include: Best Lead Logistics Provider (4PL), Best 3PL, Best Air Freight Forwarder, Best All Cargo Airline, and Best Air Cargo Carrier – Europe at the renowned, Asian Freight & Supply Chain Awards; CIO Award at the CIO Asia Conference and Awards; and the Platinum Award at the Reader’s Digest Trusted Brand Awards – the first company to have won it for two consecutive years.

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DHL adopts 7-day rota to reduce delays (Kenya)

DHL Express Kenya has introduced weekend consignment deliveries to minimise delays.

The service will also see the company pick up and deliver shipments during public holidays.

DHL Express Country Services Manager, Rogers Sultani, said the service would cater for customers with urgent shipping needs.

“The service is in tandem with recent growth trends that prompted companies to serve their clients efficiently and on time,” said Mr Sultani.
Introduction of the service is also being seen as responding to the growing sophistication in customer needs.

The service will initially be available in Nairobi and later to be rolled out to other major towns. It will initially attract no additional costs to customers.

Mr Sultani told Business Daily the service is expected to take some pressure off the weekday deliveries. Previously, the international express industry in Kenya has been offering pickup and delivery services from Monday to Friday, with limited deliveries on Saturdays and none on Sundays.

The weekend service is expected to particularly benefit customers in the health, hospitality, architectural and academic sectors.

In addition, against the back drop of the introduction of the 24-hour clearance at the DHL Express Gateway facility at the Jomo Kenyatta International Airport a year ago, the Weekend Express Delivery.

In addition, against the back drop of the introduction of the 24-hour clearance at the DHL Express Gateway facility at the Jomo Kenyatta International Airport a year ago, the Weekend Express Delivery Service is expected to further hasten the transit times for customer shipments.

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Logistics News: Are Reports of DHL’s Possible US Exit Premature?

Rumors that have been circulating for awhile that DHL might leave the U.S. parcel market were given a boost recently from a couple of stock industry analyst reports and an interview with the CFO of parent company Deutsche Post.

CFO John Allan said Deutsche Post intends to retain “a significant presence in the U.S.,” but that the company is exploring many options for the business, such as giving up a controlling stake in its U.S. express division (DHL Express US).

Allan is the former CEO of Exel Logistics, which Deutsche Post acquired in 2005.

There have been reports that Deutsche Post has been in discussions with FedEx for some type of transaction. A few transportation industry stock market analysts have been lauding the potential for such a combination.

For example, in a research note to clients, UBS analysts called the potential deal “win/win on paper,” thought it warned, “Antitrust could be a major stumbling block with such a proposal, therefore an agreement doesn’t signal a done deal.”

Allan told a German newspaper, however, that a total sale of DHL in the U.S. is “very, very unlikely.” Many believe if any sort of deal is done, it is more likely to be with FedEx than UPS, since DHL compete globally with UPS more so than FedEx.

DHL had big aspirations for its parcel and express business in the U.S. after it acquired Airborne Express in 2003. The company has made major investments in sales, marketing and infrastructure in an attempt to penetrate the U.S. market, the world’s largest. It had to spend heavily to upgrade its ground assets in the U.S., which were modest compared to those of FedEx and UPS.

Today, however, DHL’s share of the express and parcel market in the U.S. remains about 9 pct, according to most estimates. Deutsche Post recently reported that is writing down the value of its U.S. assets by USD 887 million, and that its U.S. package-delivery business has incurred annual losses of nearly USD 1 billion.

There have been some successes, however. For example, DHL recently announced an agreement with Walgreen’s, in which it will set up shipping locations for small businesses and consumers at more than 6,500 Walgreens locations by the end of this year, similar to what FexEx offers at its Kinko’s print stores chain.

The U.S. experience is an exception for Deutsche Post, which in general has enjoyed solid growth and profits in the rest of the world. DHL enjoys strong positions in Europe and Asia. However, its stock price has lagged the market. The Wall Street Journal reports that Allan, relatively new to the CFO spot, is taking a look at DHL Express US in part to “mend ties with investors who criticized the company for focusing too much on empire-building at the expense of profits.”

The researchers at investment firm Bear Sterns believe Deutsche Post may shed its domestic U.S. express and parcel business, while continuing to serve U.S. shippers for goods going to international markets. That could argue for a hybrid strategy in which it sells a controlling interest in the U.S. operation, but maintains a stake to help feed its international services.

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