Tag: DHL

New calls for DHL withdrawal

A second major investment house is calling for Deutsche Post to pull DHL out of North America.

Morgan Stanley, following on the heels of Bear Stearns, said in a Jan. 7 research report that the company needs a “quick, radical solution” to the estimated USD 900 million in losses DHL faces in the United States.

The firm likened the Deutsche Post problems to those of the former DaimlerChrysler before that automaker took action by splitting off its troubled U.S. Chrysler business.

“A substantial cut in network size, combined with subcontracting and a focus on international services (revenues from USD 4.5 billion to USD 1.7 billion), is the most logical outcome, we think,” the firm said.

Morgan Stanley’s call follows a similar plea late last month from Bear Stearns, which argues the losses in the United States are eating into Deutsche Post’s overall value to shareholders.

Morgan Stanley went a step further, however, and suggested Deutsche Post may be close to making the same decision. With a new chief financial officer at DP, the firm wrote, “we sense management has stepped up a gear in terms of addressing investors’ longstanding sore point — the U.S. business.”

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DHL agree partnership with Walgreens

DHL has entered into a strategic agreement with Walgreens, the nation’s largest drugstore chain, which will more than double the number of retail outlets offering DHL Express shipping services nationally.

Walgreens is projected to expand to more than 6,500 locations by the end of 2008 with more than 1,600 stores open 24 hours a day..

The new agreement is designed to readily service shippers sending and dropping off their packages via DHL for overnight, ground or international delivery. The DHL Shipping Spot will be staffed by Walgreens associates at Walgreens photo counters to weigh, label and ship customer packages to U.S. or international destinations, creating a simple and easy shipping experience.

Walgreens customers will have access to DHL’s core express products and services. Shippers will benefit from the convenience of a DHL location “down the street” and “around the corner” that provides access to a global shipping network serving over 225 countries and territories.

By end of 2008, DHL will have more than doubled its retail presence with retail shipping locations, including Walgreens and OfficeMax locations, as well as thousands of independently owned and operated shipping centers that are part of the DHL Authorized Shipping Center network.

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DHL to offer shipping services from Walgreens

DHL said on Wednesday it has entered into an agreement with Walgreen Co to offer shipping services from Walgreen’s stores by the end of 2008.

DHL said in a statement that the agreement to offer overnight, ground or international package shipping services from 6,500 stores — Walgreen is projected to have that many outlets by the end of this year — will more than double its retail presence in the United States.

The “DHL Shipping Spot” will be staffed by Walgreen employees at photo counters, DHL said.

DHL has a far smaller U.S. presence than United Parcel Service Inc and its main rival FedEx Corp, which dominate the market.

Both package giants have their own branded retail presence, FedEx Kinko’s and UPS Stores.

DHL generated about USD 4 billion of revenue in 2006.

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T-Systems manages DHL's package stations throughout Germany

DHL has entrusted the operation of approximately 900 package stations in Germany entirely to T-Systems. All of the self-service stations are connected to a data network that securely forwards all of the information contained in the customer requests to a central data center. T-Systems is now responsible for all of the information and communications technology services from the machines to the computers. The four-year contract also covers the services for stations currently in planning. The subsidiary of Deutsche Post World Net is planning to set up an additional 1,500 “always-open package stations” by the end of 2009.

T-Systems developed the “Packstation Center” solution to run the stations. All of the connections from locations distributed throughout Germany come together at a service center in Hanover. There, T-Systems employees monitor and handle all of the processes between the data center and the package stations. They identify problems immediately and eliminate any errors that may arise. Customer data is protected against external access during transmission from the stations via the network. An e-mail and SMS application makes sure that DHL automatically informs its customers when their package has arrived at its destination. T-Systems also coordinates all collaboration with additional service providers such as those that clean or provide maintenance services to the package stations on site.

DHL’s package stations are open 24 hours a day. Customers can pick up and ship packages at these stations as well pay for the services with their bank card.

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Business Direct Group sign International Licence with DHL (UK)

Business Direct Group plc has signed its first international licence of the ParcelXchange, with DHL Same Day Ireland.

The licence, which is for a six year term and with territorial exclusivity, is
for 40 ParcelXchanges in the newly-developed modular configuration of both box
sizes and number of columns, thereby addressing the specific needs of individual
locations. DHL Same Day will initially be supplied with 10 ParcelXchanges to be
located in major towns and cities throughout the Republic of Ireland, with the
roll-out beginning in the first quarter of 2008.

DHL Same Day plans to use the ParcelXchanges for in-night deliveries for field
service engineers and B2B sameday solutions. The ParcelXchanges will offer
higher levels of customer service whilst permitting consolidation of deliveries
and cost reduction in the supply chain.

Sean Moran, Director of DHL Same Day Ireland, stated, “The intelligent
ParcelXchange is the most exciting opportunity to happen in the in-night
real-time inventory management sector in Ireland for a long time.

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