Tag: DHL

DHL USA delivers the spirit of the holiday season to U.S. troops in the Middle East

Posted by | Nov 28, 2007 | |

DHL is partnering with local communities in New York and Southern California to deliver live holiday trees and decorations to U.S. troops stationed in the Middle East through DHL’s annual Trees for Troops charitable program. Since 2004, DHL’s Trees for Troops program has collected and shipped thousands of holiday trees, lights, ornaments, menorahs and messages of support to the brave men and women serving in Iraq, Afghanistan, Bahrain and Kuwait.

This year, local businesses, organizations, private citizens and nurseries on the east and west coasts of the country will join forces with DHL in donating and delivering 750 trees and holiday decorations overseas. DHL will host official send-off events for this year’s Trees for Troops shipments on December 3rd in New York and on December 7th in Riverside, Calif.

DHL launched its annual Trees for Troops program in December 2004, when Jim Adelis, a New York businessman whose son was stationed in Iraq at the time, reached out to DHL to assist in transporting a shipment of trees to the Middle East. In November and December 2004, with the help of the U.S. Army Reserve 77th Regional Readiness Command, Dee’s Nursery and the local New York metro community, DHL delivered two shipments featuring a total of 135 trees and holiday decorations from JFK to troops stationed at Camp Anaconda in Balad, Iraq.

DHL was the first international air express carrier to provide service to Iraq and Afghanistan following the lifting of sanctions and operates the most extensive logistics service into these countries. DHL announced the start of operations to Afghanistan in March 2002 and Iraq in March 2003.

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DHL inaugurates EEMEA aviation regional head office in Bahrain

Posted by | Nov 28, 2007 | |

The inauguration follows the transfer of two of DHL’s main aviation services centres from Africa and Europe to Bahrain allowing the company to focus more on the customers’ needs.

The move entailed the operations of the Harare and Brussels-based centres being merged and relocated to Bahrain, to serve the Middle East, North Africa and Eastern Europe (EEMEA) from one central base.

Prior to July 2007, EEMEA Aviation functioned as three independent areas and was broken down as follows: Sub Sahara Africa, Middle East and Commonwealth Independent States, Eastern Europe and North Africa (CISEENA).

‘The centralization will allow DHL Aviation EEMEA to focus more on the customers’ needs, with the company able to react quicker to market demands with an in-depth concentration on Customer Operations, Key Accounts and General Sales’, McEwen added.

In the EEMEA region, DHL operates 44 aircraft flying approximately 54,000 block hours annually. It is a diversified and complex region with a large geographical area to service, which requires a viable mix of aircraft and flexibility in scheduling.

The Middle East aviation network operates 16 aircraft, and extends to at least 20 cities in the area that include Jeddah, Dubai, Doha, Kuwait, Baghdad, Lahore, and Kabul.

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ABX Air & DHL agree to arbitration

Posted by | Nov 28, 2007 | |

ABX Air, Inc said that it and DHL have agreed to arbitrate a dispute concerning allocation of certain overhead expenses, and that DHL has paid ABX Air USD 8.8 million in budgeted expense reimbursements previously withheld.

Since the USD 8.8 million payments were withheld on November 5, 2007, ABX Air said that DHL has continued to reimburse it in full for budgeted expenses.

As further described in ABX Air’s Form 8-K filed with the Securities and Exchange Commission on November 9, 2007, DHL is in default under terms of the ACMI and Hub Services agreements. The default resulted from an USD 8.8 million reduction in DHL’s weekly pre-funding payment to ABX Air on November 5, 2007, for ABX Air’s expenses related to the ACMI and Hub Services agreements. DHL cited as the reason for the reduction its contention that it was no longer responsible to reimburse ABX Air for certain overhead expenses. ABX Air notified DHL that it was in default under the commercial agreements because the agreements do not permit the withholding of amounts in dispute. ABX Air said that DHL remains in default under the ACMI and Hub Services agreements. DHL maintains that it has not defaulted and that its actions were proper.

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DHL Poland: 100 Servicepoints are operating

Posted by | Nov 27, 2007 | |

DHL Express (Poland) develops a network of DHL Servicepoints. The 100th point located at the Information Point of one of the largest commercial centre in Slask – Silesia City Center in Katowice – has just started operation.

Development of DHL Servicepoint network was started in 2006; in October there were 17 points located in 8 cities, operating in cooperation with 6 partners. A year later, in October 2007, DHL Servicepoint network grew to over 100 locations all over Poland, and its coverage includes 35 cities – both larger and smaller. 40 partners joined the network. Interest in courier services offered within the scope of DHL Servicepoint has increased significantly, which is indicated by the number of packages sent monthly. Comparing October 2007 with an analogous period in 2007, the increase amounted to almost 400 pct. According to the assumptions, the DHL Servicepoint services are used mainly by individual customers and small and medium companies. Most often customers send documents and presents in this manner.

Development of DHL Servicepoint network in Poland is related with implementation of a global development strategy of First Choice “DHL – First Choice Company for the Customer.” DHL Servicepoint network is related with increase of services offered by DHL by a new segment – individual customers and small companies (the so-called SOHO – Small Office – Home Office).

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DHL Express Freight rules Middle East to Europe roadway

Posted by | Nov 27, 2007 | |

DHL announced it has enhanced its Express Freight service to offer customers an innovative and competitive road solution across the Middle East into Europe.

As part of the enhancement DHL has added extra lanes to its regional network in Turkey, Syria, Yemen and Iran. In addition, DHL has added 50 vehicles to its road fleet bringing the total to 111 DHL road network vehicles comprising 31 DHL vehicles, 30 dedicated partner vehicles and an additional 50 new dedicated partner vehicles. The fleet will also be supported by over 35 additional trailers. The investment into the new fleet is set to enhance the overall service and capacity across the Middle East road network to ensure DHL maintains its leadership position in the region.

The specialised freight service offers customers a 24/7 door to door customs clearance service on a daily basis, including holidays such as Eid and Ramadan. It offers a competitive all inclusive dollars per kilo price with no hidden charges, and with bonded trucking it means customers pay only a single duty payment. A cheaper alternative to air freight, DHL Express Freight offers a two to five day definite transit time service in the Middle East.

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