Tag: DHL

Leading retailer signs renewal with DHL

Posted by | Oct 23, 2007 | |

DHL Exel Supply Chain has agreed to sign a GBP 100 million contract renewal for a further five years with TK Maxx, the retailer offering famous designer brands at up to 60 percent lower prices. A subsidiary of the US-based TJX Companies Inc., TK Maxx has stated that this is the largest and longest contract it has ever signed.

The contract extends TK Maxx’s activities with DHL’s specialist Department Stores and Fashion team beyond its existing operations into a partnership that will support the retailer’s key growth strategy in the UK and Europe through a continually enhanced transport network.

The “green” challenge has played a fundamental role in the contract, which contains a specific clause stipulating both companies must work together to achieve key environmental and social responsibility goals. TK Maxx and DHL will be working in partnership to deliver an efficient operation, whilst reducing vehicle movement, fuel consumption and carbon emissions.

DHL has managed a dedicated transport operation for TK Maxx in the UK since 1994, and during that time has seen the number of stores increase from the original two to 213. Since May 1, 2007, as part of the expansion plans, DHL has begun operating two Cross Dock Centers (CDCs) at Hatfield and Rochdale on behalf of TK Maxx. The number of CDCs is set to increase to nine, in order to support new store openings over the next five years, and transport operations will continue to deliver TK Maxx fashion apparel, home wares and accessories to all stores in the UK and Ireland.

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Online healthcare retailer signs USD 47 million agreement with DHL USA

Posted by | Oct 23, 2007 | |

DHL announced it has signed a 3-year, USD 47 million agreement with Dr. Leonard’s Healthcare, an online retailer of healthcare equipment, apparel and products. DHL will now be the exclusive business-to-residential ground carrier for distribution of all Dr. Leonard’s products, including apparel and footwear, support & mobility products, exercise equipment, and personal and dental care products.

Dr. Leonard’s chose DHL to affect quicker deliveries and improve service levels for its nationwide consumers. “The DHL service improved our shipment transit times and visibility and provided us with a dedicated customer service support team – at a better value than our previous provider’s solution,” stated Gary Porto, vice president of operations for Dr. Leonard’s Healthcare.

Dr. Leonard’s selected DHL@home, a service for businesses that ship high volumes to residential destinations. DHL has set up a direct induction of Dr. Leonard’s shipments at five DHL U.S. regional sort hubs where they are sorted, processed, and delivered to the closest DHL service center, with the U.S. Postal Service providing the final mile delivery.

DHL is now handling 15,000 1 to 70-pound pieces per day for Dr. Leonard’s for delivery to consumers within the 48 contiguous states. “From DHL’s automation and billing solution, to the operational aspects involved, we couldn’t imagine a smoother transition to an express parcel carrier,” said Porto. “We look forward to leveraging DHL’s expansive network and personalized support to help us improve and enhance delivery services to our valued customers.”

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DHL helps industry to increase trade between Sweden and the USA

Posted by | Oct 22, 2007 | |

DHL is now introducing its major initiative US Next Day to improve the opportunities for Swedish companies to trade with North America. A powerful combination of a new way of coordinating air freight shipments from Stockholm, an extensive local transport network in the USA and its own airport should substantially reduce transport times between Sweden and North America.

North America is one of Sweden’s most important export markets. In 2006, Swedish industry exported goods to North America worth around SEK 112.9 billion, according to the Swedish Trade Federation, Svensk Handel.

With its new service, US Next Day, DHL intends to offer even faster transport in order to improve the opportunities for Swedish industry to trade with North America, and increase its competitiveness. The Swedish Trade Council (Exportrådet) welcomes the initiative.

DHL has received a growing number of enquiries from Swedish companies on the subject of faster shipments to the whole of North America. The company’s new Express service constitutes a revolution in the sense that transport times between Sweden and North America will be substantially reduced.

Starting on October 29, DHL will therefore be offering companies in the Stockholm region shipments to North America to be delivered within 24 hours at the outside. But this is just the beginning. Very soon, the plan is to offer companies in the Gothenburg and Malmö regions the same rapid deliveries. In order to achieve drastic reductions in transport times between Sweden and North America, DHL Express Sweden has taken a number of actions.

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DHL USA chosen as exclusive carrier for Chico's online and catalog business

Posted by | Oct 22, 2007 | |

DHL announced today it is has been chosen by fashion apparel retailer Chico’s FAS, Inc. as its direct-to-consumer delivery service provider. DHL will serve Chico’s online and catalog sales business, providing US domestic and international express services to support its retail distribution network.

Chico’s operates 965 women’s specialty stores, including stores in 48 states, the District of Columbia, the U.S. Virgin Islands and Puerto Rico operating under the Chico’s, White House | Black Market and Soma Intimates names.

Through the new agreement Chico’s and its related brands will use DHL@home business-to-residential service to deliver directly to their consumers nationwide. All shipments ordered by customers through online, catalog, or 800 number sales will be fulfilled at Chico’s Distribution Center in Winder, Ga., and transported to DHL locations nationwide – with the U.S. Postal Service handling the final mile delivery as part of the DHL@home service offering.

DHL will also be the express delivery provider for Chico’s international customers – many of whom are Americans living abroad who want access to the unique styles offered by Chico’s, White House | Black Market and Soma Intimates. These customers will now have access to Chico’s fashions wherever they live, in over 225 countries and territories served by DHL.

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DHL initiative makes it No. 1 courier in China

Posted by | Oct 21, 2007 | |

Since the 1990s, China’s international courier market has gradually been taken over by the four international giants — DHL, TNT, UPS and FedEx, which have been growing by more than 20 percent to 40 percent per annum. EMS, the courier service by China Post, has been declining by 4 percent year-on-year.

The domestic courier market has a lot of potential. According to World Trade Organization (WTO) requirements, the Chinese courier market had to be fully opened up to competition by the end of 2005. But in most regions, especially central cities such as Beijing and Shanghai, private courier companies command 80 percent of market share.

Today, if one calls the customer-service departments of FedEx, UPS, DHL and TNT to courier documents from Guangzhou or Shanghai to Beijing, UPS would respond that it only serves clients with whom it has contracts; FedEx, DHL and TNT would take the business, but the quote would be more than 100 RMB from FedEx and DHL; TNT emphasizes medium-to-high end clients and would actively persuade the customer to sign a long-term contract.

Furthermore, international giants hope to acquire domestic courier companies to quickly fill the gaps of their domestic coverage. But there are not many candidates for acquisition. Large private courier companies are mostly alliances of small franchisees. The headquarters have limited managerial control over franchisees, which fight for their regional turfs. If international giants acquire these franchisees, they have to inject a lot of capital and energy to remedy this situation.

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