Tag: DHL

DHL USA chosen as exclusive carrier for Chico's online and catalog business

DHL announced today it is has been chosen by fashion apparel retailer Chico’s FAS, Inc. as its direct-to-consumer delivery service provider. DHL will serve Chico’s online and catalog sales business, providing US domestic and international express services to support its retail distribution network.

Chico’s operates 965 women’s specialty stores, including stores in 48 states, the District of Columbia, the U.S. Virgin Islands and Puerto Rico operating under the Chico’s, White House | Black Market and Soma Intimates names.

Through the new agreement Chico’s and its related brands will use DHL@home business-to-residential service to deliver directly to their consumers nationwide. All shipments ordered by customers through online, catalog, or 800 number sales will be fulfilled at Chico’s Distribution Center in Winder, Ga., and transported to DHL locations nationwide – with the U.S. Postal Service handling the final mile delivery as part of the DHL@home service offering.

DHL will also be the express delivery provider for Chico’s international customers – many of whom are Americans living abroad who want access to the unique styles offered by Chico’s, White House | Black Market and Soma Intimates. These customers will now have access to Chico’s fashions wherever they live, in over 225 countries and territories served by DHL.

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Virtual Journey into the Future of Logistics

The theme portal “Trends in Logistics” offers practical case studies, animations, and video clips of how, for example, an RFID chip works or what exactly is meant in logistics by the term “rendezvous management”. Specialist articles written by renowned logistics experts from research and practice complement the content of the new theme channel which can be found at www.dpwn.com/future. All delegates attending the 24th German Logistics Congress are invited to a live presentation being given by DHL in Room Charlottenburg 1 at the InterContinental Hotel in Berlin between October 17 and 19 where they can gain a detailed insight into logistics of the future.

According to figures produced by the German Logistics Association (BVL), some 2.6 million people are employed in the German logistics industry and account for around EUR 170 billion in annual revenue. After engineering logistics is the second biggest industrial sector in Germany. The BVL also states that the sector is growing at an annual rate of six to seven percent and has calculated the share of logistics work outsourced to external service providers by trade and industry to be an average 32 percent. On the “Trends in Logistics” web portal a sequence entitled “The Logistics Phenomenon” examines how general trends such as outsourcing, globalization, and deregulation will affect modern-day logistics.

The homepage of Deutsche Post World Net not only underlines the Group?s position as a leader in the field of logistics innovation but demonstrates just how fascinating the world of logistics is in reality. At DHL trends are turned into marketable logistics solutions and a number of these, including RFID and telematics, are now explained online and are easily to understand. Among a wide range of fascinating content Deutsche Post World Net also includes a logistics glossary which offers more transparency in the often highly complex language used in the world of logistics.

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DHL USA wins top award for service quality campaign

DHL announced today that it has received a PR Platinum award from PR News, the highest honor given by the public relations industry magazine. DHL won in the Employee Relations category for the successful launch and execution of its “I’m On It” campaign. The campaign articulates DHL’s brand promise of delivering a superior customer experience into employee terms by innovating internal communications to drive positive business results.

DHL’s internal brand campaign provides a platform that explains employees’ roles in a customer-driven culture by focusing on taking ownership of issues in order to achieve the highest levels of service. “I own it, I am accountable, I am responsive and I will follow through,” are key messages behind the campaign.

The campaign has been infused into all communications activities including materials focused on employee heroes, executive communiqués, townhall meetings, web casts, all-employee launch events, executive voice mails, posters, scripts, field communications, employee recognition/awards and ongoing communications.

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DHL USA wins award for secure quality campaign

DHL announced today that it has received a PR Platinum award from PR News, the highest honour given by the public relations industry magazine. DHL won in the Employee Relations category for the successful launch and execution of its “I’m On It” campaign. The campaign articulates DHL’s brand promise of delivering a superior customer experience into employee terms by innovating internal communications to drive positive business results.

DHL’s internal brand campaign provides a platform that explains employees’ roles in a customer-driven culture by focusing on taking ownership of issues in order to achieve the highest levels of service.

“The ‘I’m On It’ campaign is more than just a slogan, it has galvanized the Company towards the common goals and focus of responsiveness and taking ownership,” said Karen M. Jones, Senior Vice President of Corporate Marketing and Communications for DHL. “Internal surveys reflected the campaign’s success in helping engage our workforce, bridging gaps where needed, and driving individual actions to focus the company on service and responsiveness.”

The campaign has been infused into all communications activities including materials focused on employee heroes, executive communiqués, town hall meetings, web casts, all-employee launch events, executive voice mails, posters, scripts, field communications, employee recognition/awards and ongoing communications.

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DHL buys Israel's Flying Cargo

International shipping giant DHL announced Tuesday it had bought the international delivery line of Israel’s Flying Cargo. The USD 100 million deal is pending approval by the Israel Antitrust Authority.

The Flying Cargo Group was formed in 1982 by Avi and Danny Reich, providing international delivery services, as well as various shipping, logistics and cargo insurance services.

Once the sale is finalized, the Reich brother will remain owners of the Flying Cargo Group’s other divisions.

DHL, one of the world’s leading international delivery companies, with some 220 bases around the world, is not expected to make far-reaching changes in Flying Cargo’s international delivery division’s management.

“The fact that the world’s leading shipping company decided to buy Flying Cargo is a testimony of trust in the company’s line, its management and its employees,” said Danny Reich.

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