Tag: DHL

DHL upgrades services for Global Shippers to US market

DHL announced a major service upgrade for international express shipments to the United States. US importers and international customers that use DHL’s International Express services to the US will now receive 12:00 noon delivery – an upgrade from the previous end of business day transit time.

The newly upgraded service will benefit customers of DHL Import Express, an all-inclusive, door-to-door service for expediting imports to the United States. With Import Express, shipments are handled by DHL from pickup outside the US to delivery in the US, with all tracking, invoicing and single-currency payment through DHL. International customers using DHL’s Worldwide Priority Express and International Document Service will also benefit from faster transit times to the US market.

International Express shipments destined for US locations that are within DHL’s AM delivery area footprint (which serves 77% of all US businesses) qualify for the new service upgrade. All International Express shipments that are cleared and delivered to U.S. service centers by 9:00 AM will be delivered by 12:00 noon to AM delivery areas.

A newly expanded primary air and ground hub in Wilmington, Ohio, state-of-the-art letter and package automation, optimized inbound flight routings, as well as an initiative which dramatically improved pickup and delivery efficiency have contributed to service enhancements across the United States.

DHL operates international gateways for import, export, and clearance of international express shipments in New York, Los Angeles, Miami, San Francisco, Wilmington, Ohio and Riverside, California.

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DHL partners with Sandler & Travis Trade Advisory Services

DHL and Sandler & Travis Trade Advisory Services Inc. (STTAS) have announced their partnership to provide customs and trade compliance services. STTAS will work closely with DHL to provide operational services, including overall business process enhancement, tariff classification, compliance with government supply chain security initiatives, free trade agreement optimization, and customs training, to DHL’s importer/exporter clientele.

Earlier this month DHL announced the completion of its DHL Global Trade Services suite with the formation of its Trade Advisory Services division. The mission of DHL Global Trade Services is to assist both first time and experienced international shippers with facilitating cross-border trading. By offering trade advisory services and working with STTAS to provide technical expertise and operational consulting services, DHL completes its vision of offering a complete package of services to meet the demands of an increasingly complex international trade environment.

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DHL and VNPT fast track new joint venture

The DHL-VNPT Express Joint Venture debuted in Ho Chi Minh City, on April 24.

The joint venture between DHL and Viet Nam Post and Telecommunications Group (VNPT), was invested with 5.8 million USD in capital. Fifty-one percent of which was contributed by DHL.

According to the joint venture’s director general, Tim Baxter, Viet Nam is one the fastest growing markets for DHL with the company already enjoying a 40 percent market share.

Observers believe that, the joint venture will enable shorter supply and express service times for Viet Nam-based clients.

The new company will also be able to utilise DHL’s already existing global network that covers more than 200 countries and territories world-wide.

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DHL expands operations in Vermont

DHL today announced the opening of a new facility in White River Junction, Vt., which will significantly expand DHL’s presence in the Upper Valley region. DHL has invested USD640,000 in the new 11,000-sq.-ft facility, which will serve DHL’s local pickup, delivery and sorting operations.

The new facility relocates DHL from a 2,000 sq.-ft facility to one over five times its size to meet DHL’s current and future needs in this market. Strategically located off of a main arterial to provide more convenient customer access, customers will receive earlier package deliveries due to the newly automated package handling systems and a more efficient, expanded dock operation.

The pickup and delivery area for the new facility includes areas in and around White River Junction, Vt., as well as areas in New Hampshire including Claremont, Lebanon, and Hanover.

The new facility will handle all types of shipments – including domestic and international parcels and palletized, loose-load and container freight.

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IntelliTrack announces improved package tracking applications

IntelliTrack, Inc., developer of barcode, RFID and wireless software, announced a new software upgrade to improve mailroom management. IntelliTrack’s software program, Package Track, decreases the amount of time spent identifying and redistributing incoming packages within an organization’s mailroom. The newest version, 3.1, utilizes a SQL backend database in addition to efficient carrier and tracking number identification found in each barcode for incoming packages.

Incoming packages from major carriers such as UPS, DHL, FedEx, and USPS are scanned and entered into the Package Track database. Packages are then tracked through the chain of custody from the moment a package is received from the carrier, until the final recipient signs for it. Packages are delivered to the recipient, scanned, and a signature is captured on the hand-held device to document proof of delivery.

Performance improvements include faster portable data terminal (PDT) response by eliminating the delay in recipient queries and selection for each package. This feature is instrumental for larger organizations with abundant lists of potential mail recipients. When using previous versions of the software, larger databases would take several minutes to locate each desired recipient requiring the user to scroll through lengthy lists. With Package Track SQL version 3.1, recipients can be instantly identified accelerating mailroom management processes.

Along with performance improvements, Package Track now has the ability to read larger barcodes up to 55 characters. With user definable tracking formats, each barcode can define what carrier is in control of each package. The tracking number is automatically extracted from each barcode and easily defined on a portable data computer after the barcode is scanned.

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