Tag: DHL

DHL Express to expand retail network in Malaysia

DHL Express (Malaysia) Sdn Bhd is looking to expand its retail network in Penang, Johor Baharu and Kuala Lumpur this year to meet rising demand.

The company currently has three retail outlets in the Klang Valley, country manager for Malaysia and Brunei, Sam Leong, told reporters after the launch of the new DHL service centre in Glenmarie here today.

The RM21 million centre was officially opened by International Trade and Industry Minister Datuk Seri Rafidah Aziz.”We are looking into the possibility of further expanding our retail network based on market demand,” Leong said.

The company was currently carrying out research to identify the best locations for the new retail outlets based on customers’ requirements, he said.

The new service centre is a 60,000-square foot facility which houses 7,000 square feet of office space and features a fully automated material handling system, ball decks to handle containers, spot cooling in the warehouse, two-tier conveyer with sort systems and capacity for 90 employees to service 40 routes throughout the area.

Leong said the centre would also link directly with DHL’s gateway operations at Subang Airport.

The link would allow DHL to minimise transit times between the gateway and service centre to improve delivery times for its Klang Valley customers by half a day, he said.

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SAT Airlines starts Seoul flight under contract with DHL

SAT Airlines has started to carry out cargo charter flights from Yuzhno-Sakhalinsk to Seoul under a contract with DHL Express, SAT Airlines Commercial Director Sergei Burdinsky told Interfax.

“A contract to charter our An-24 liner was signed with DHL Express in February 2007 for one year. In the future, if neither of the sides object, the contract will be extended. The plane will fly to Incheon airport three times a week: on Tuesday, Thursday and Saturday to South Korea and on Monday, Wednesday and Friday – back to Sakhalin,” he said.

A trial flight took place on March 7 and this week the plan started flying on schedule.

Burdinsky said that a SAT Airlines An-12 has been carrying out charter flights to Seoul for three years already, under a contract with Panalpina as part of the Sakhalin-2 project.

A source in the DHL Express office in Yuzhno-Sakhalinsk told Interfax that the flight to Seoul on the An-24 is the first DHL Express charter flight in the Russian Far East. “We chartered the SAT Airlines liner together with Sakhalin Energy, but freight will be transported to Seoul not only for the Sakhalin-2 project, but for other offshore projects also, and for any other clients,” the source said.

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DHL Express implements next-generation business intelligence with MicroStrategy

MicroStrategy(R) Incorporated , a worldwide provider of business intelligence software, today announced that DHL Express has expanded its deployment of MicroStrategy to support its Business Process Optimization and Enterprise Business Intelligence programs, which will provide reporting and analytics for key areas across the company.

DHL Express is using MicroStrategy throughout the organization for reporting and analysis of key business areas, including sales, marketing, finance, and operations. With a diverse, vast network and delivery schedules as tight as those operated by DHL Express, having a clear, up-to-date, and actionable view of the business is of immense importance. With MicroStrategy, DHL users will gain enhanced insights into their business, providing valuable sales and customer information by product and geography to better understand both key customers and service level performance, leading to new business opportunities and improved service.

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DHL Express UK implements business intelligence with MicroStrategy

MicroStrategy announced that DHL Express has expanded its deployment of MicroStrategy to support its Business Process Optimization and Enterprise Business Intelligence programs, which will provide reporting and analytics for key areas across the company.

DHL Express is using MicroStrategy throughout the organization for reporting and analysis of key business areas, including sales, marketing, finance, and operations.

With MicroStrategy, DHL users will gain insights into their business, providing sales and customer information by product and geography.

A MicroStrategy customer since 2003, DHL Express has now expanded its enterprise-wide deployment across multiple departments, with additional applications planned for the future. Dashboard applications delivering information based on KPIs (Key Performance Indicators) for the many diverse areas of the business will also be deployed. These new implementations are part of an information strategy to improve data management, analysis, and reporting to enhance the decision making processes of senior and operational management.

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DHL completes hub automation at Riverside facility in California

DHL has completed the automation of its West Coast Distribution Facility in Riverside, Calif. The auto sort system upgrades now in place will allow DHL to increase letter-and-package throughput and provide customers with greater track-and-trace capabilities.

Key customer benefits of the automation effort include greater letter-and-package visibility through the auto sort system’s track-and-trace features as well as increased speed in the handling and processing of shipments. With the transition to auto sort functions, package throughput will increase by 28 percent. Letter-handling capabilities will improve by 67 percent.

The automation of the 262,000-sq.-ft. facility is part of DHL’s comprehensive USD160 million hub investment program. The state-of-the-art equipment at the facility includes shoe-sort and tilt-tray systems, loaders, unloaders, singulators, dimensional and image scanners, scan tunnels, and video coding.

In addition to improved package processing speed and system-wide shipment accuracy, hub automation adds throughput capacity to the DHL network.

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